Although we had to walk upstairs to get to our room, it was pleasant and comfortable. The staff were friendly and helpful, and the food in the dining room was delicious, very much above average. The hotel was very convenient to virtually everything in the city.
Marcia from Dunedin FL
Located in the city centre, not far from East Gate, the New Inn - Gloucester welcomes guests into its warm and friendly …More
After an horrendous journey of holdups the warm friendly welcome was most appreciated.
Our luggage was even carried to our room. The room was clean and tidy with a very comfortable king size bed. For breakfast there was a large choice of cereal and spreads for toast. Cooked breakfast was a good size and well cooked.
senior couple from Birstall nr Batley W. Yorkshire
I have often stayed at this hotel and seen ups and downs good see a good breakfast is back last time we stayed it was 10 pound per person to get a breakfast that if u blinked you miss it it was so small, really nice receptionist friendly and helpfull in past we have had receptionist that got really annoyed if you asked her anything
Located in the City Centre of Gloucester on the edge of the Cotswolds, with close links to the M5 and just a 10 minute walk …More
The only real drawback to this hotel/guesthouse was that someone had been smoking in our room and it reeked of stale tobacco smoke. There are "no smoking" signs all over the place, but obviously, with no on site management, this policy cannot be effectively policed. We arrived quite late and had there been any staff on hand we would have rejected the room.
Apart from that, the place was basic, but adequate. Clean, reasonably comfortable, reasonable self serve breakfast and convenient location. Not unreasonable for the low price but certainly no frills.
This is a type of "hotel" that is becoming common. Staffing is low or non existent. Facilities are good to basic. Residents have the "rub" of the kitchen dining room and can make tea coffee whenever they want. Rooms were clean and adequate. Including en-suite. The accommodation was cheap and residents once booked in are free to come and go at will. Simple breakfast is included in the price.
This hotel is excellent. Great and modern rooms. Plenty of parking. Free wifi. Super friendly staff. Safe location. Great breakfast. Definitely a fair and honest price for the service provided. If this hotel was in the US, I would rate this hotel 3.5 stars, maybe even four stars. It is better than most Holiday Inns in the US. I would definitely come back.
After reading some of the reviews I feared the worst, but was pleasantly surprised!
The welcome we got was good with full explanations of where the facilities were,
The Leisure facilities were good, although some of the members were moaning that it needed money spent on it.
The sauna was new, but the steam room was in need of a refurb as on the 2nd day it wasnt working and smelt stale.
The pool was lovely, very different with little nooks to sit in and the middle jacuzzi was a very warm delight.
The Leisure Manager was very helpful and friendly.
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