Hotel room, comforts, facilities are all very good except for the cold and rude behaviour of the staff including the reception, manager... location of the hotel is good, away from noise pollution at a cool silent place...
Kamal from Delhi
Excellent services combined with a homely atmosphere define the Grand hotel in Agra, India. This fine three star retreat …More
I arrived early in the morning, the staff was very helpful and nice. The room was extra clean, very spacious and really close to the railway station. Only 6km away from Taj Mahal and all the other touristic attractions.
The bathroom has broken floor .It has frequent power cut ,no supply of water during power cut as generator was on ..Remote of the tv was not working .We have requested many times to replace the battery but no measure was taken .The curtain was full of dust so as the chair.Room service was not at all provided during my two days stay.I am very much disappointed..
What can I say we arrived and greeted with juice and flower necklace perfect after a drive to get here. Safe and secure with guards at gate. Receptionist very helpful young chap nothing too much trouble. Room spacious with tea coffe and water complimentary. 80 year old bath added to charm!! Location no issues but we had a driver/taxi - not far from Taj and other sites. Grounds are exceptional with big lawn to have afternoon tea, a swimming pool set back with wait or service from the awesome latesh, evening entertainment from amazing sitar player who was so eager to explain types of music- a real treat. Puppet show in the evening with 2 locals (one child on drum) very funny performance. Food nice and recommend the dal! Minor niggle pigeon poo around edges of seats but that is it. A true regency style and relaxing stay. Very good hotel strongly recommend. Thank you
Being a heritage hotel in the city of Agra Grand Imperial Hotel in Agra has been serving discerning travelers since 1905 …More
Negatives.No blower or any arrangement to tackle cold. Inadequate & grudgingly given extra blankets. Towels were smelly. Basin did not have hot water connection.
Positives. Clean. Good breakfast. Staff is willing to listen,but does need more training. Free parking. New construction.
Staff was very friendly and helpful and polite.
Room was clean and very pleasant.
Stayed only one nite had booked two.
Schedule did not allow for second nite stay and there was no refund even three weeks in advance.
Careful when you book as fees to cancel are basically you own it.
Bill from Windsor, Ontario
This hotel is situated just 3 kms from the railway station and 6 kms from the airport. Bearing a total of 58 rooms, this …More
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