Ratings based on 79 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom PA

Great view

Posted 12-Mar-2015
The condo was great overall. It was easy to get to the slopes and the balcony view was great. The downside: 1. We returned one evening to a sickening odor coming from the humidifier in our room 2. Management instructed us to place dirty towels in the hallway and they were never removed by housekeeping
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Miami, FL

Great location and beautiful property

Posted 02-Mar-2015
Pros: Great location; within proximity to Keystone Lakeside Village, River Run and Nordic Center.
Cons: My only recommendation would be to change the faucets in the bathrooms (shower). Otherwise there was nothing else I would change. Absolutely wonderf
Location: Ice skating and hockey at Keystone Lakeside Village (< 5 min drive). Gondolas to Adventure Point (< 5 min drive). Tubing at Nordic Ctr (<10 min)
Great experience at the property, can't wait to go back. Check in was smooth and easy; staff gave great information and even provided vouchers for use throughout Keystone for different activities (ice skating at Keystone Lakeside Village, skiing at the Nordic Center, etc). Rented a 2 bedroom condo, 2 kids (under age 6) and 4 adults. and were placed in the St. John building. Our condo was very spacious and great amenities: full kitchen with plates, glasses, coffee maker, fridge, stove/oven, microwave - all the necessities and more. We were even surprised with a complimentary bottle of wine. The living room/dining room and kitchen were all upstairs (where you walk in to the room) and then the two bedrooms were downstairs. The view from the master bedroom was phenomenal and both bedrooms and bathrooms were incredibly spacious. The sofa in the living room also included a sofa bed, in case you have one or two additional people with you. Our overall experience was absolutely wonderful.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 01-Mar-2015
Cozy & clean condo. Would stay again & recommend it to others.
1 out of 5
by A verified travellerfrom California

2 Rooms in 3 Days, Both terrible

Posted 19-Jan-2015
Pros: very close to bus pick up sites
Cons: -Guest Service -Cleanliness -Stocking rooms w/ proper amount of towels, etc -Stocking kitchen with clean, necessary utensils -Replacing old mattresses
Location: close to dining and ski resorts
The three of us checked in around 4pm, check in was easy and our room was on the 4th floor, and looked very nice. looks can be deceiving. We had to call 3 times and wait about 3 hours for someone to bring us more towels and blankets (enough for 3 people that we had on the hotel reservation), The shower was not draining and we would be standing in 4" of water after only being in a short amount of time, the sinks also were not draining properly, the kitchen utensils and equip were dirty so we had to wash everything before we used them, the beds were VERY uncomfortable (the queen bed squeaked excessively with small movements and we woke up with our lower backs hurting, and the sofa bed was old and the springs were felt through the old mattress, tv was not connected to cable. The next afternoon we called & explained our issues & they moved us to another room on the 1st floor. Queen bed was better, 3rd guest slept on the couch not the pullout because the mattress was so uncomfortable, while the water drained properly the hot water only lasted maybe 20 minutes each night and with 3 guests on vacation that was awful. dishes and appliances were still dirty in the kitchen, toaster didn't work right, missing a lot of essential kitchen utensils, once again didn't have enough towels for 3 guests, this unit was a downgraded room without a view, only partial windows to let light in, and very loud from being on street level.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Chicago

Fantastic Place

Posted 19-Jan-2015
Pros: Location, View, the unit was fantastic..........
Cons: None
Location: Pizza 101. Damm Inn in Silverton
Not my first time to the Pines but this place was fantastic!
5 out of 5
Recommended
for Everyone
by A verified traveller

Fantastic condo close to the slopes

Posted 14-Jan-2015
Pros: Charming accommodations with fireplace and full-kitchen.
Very impressed with condo. It matched the description and exceeded my expectations. Resort had every amenity that one would need and condo was fully-stocked. Pleasant and helpful staff. Close to slopes, convenient to everything. Highly recommend! A++
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Denver, CO

Posted 12-Jan-2015
Great condo with lots of space. Heat was a little difficult to adjust and the fireplace didnt work properly. Walkways were not taken care of and very icy. These were just minor things, the lodgings themselves were great.
4 out of 5
Recommended
for Everyone
by A verified traveller

Beautiful view

Posted 12-Dec-2014
Nice place, beautiful view and comfortable. I would consider coming here again.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great place to stay!

Posted 08-Dec-2014
Pros: Fireplace, community pool/hot tub, Proximity to Keystone resort
Cons: The remote control cover appeared as if it had been chewed on by a dog.
This is a great place to stay; although, the rate we paid was much lower than what is currently being advertised. I probably wouldn't have stayed here for $425 per night, but only because I can't afford it. The condo and decor were a little dated, but I didn't mind.
1 out of 5
Recommended
for Couples
by Rebeccafrom Florissant

HORRIBLE!!

Posted 04-Dec-2014 on Hotels.com
Not a pleasant stay. The bed didn't have a mattress cover. Large dried urine drop on toilet seat. Fireplace didn't have a grate. One reason I booked this room was because of the fireplace. Sliding door handle was broken...completely!! No partial refund. Nothing. I complained, & it seems they don't care. I guess they just want the money & don't care about an unhappy guest. Especially since I complained to them the very day I arrived. I have stayed at super 8's that were in better condition. I will never stay with Keystone again.