The Europe is a beautiful hotel with such a wonderful location. The view is amazing! The hotel staff were wonderful and accommodating. In advance of our trip I communicated via email to make arrangements for my son and husband for golf. I also wanted to ensure a family room since we were traveling with our young son. Through expedia I wasn't sure if we would be guaranteed the extra bed, so I emailed the hotel directly and they made sure everything was arranged for our reservation.
Our experience was beyond what we expected. The front desk staff was always helpful and friendly. We used the hotel amenities such as the pool each day and they were perfect for us to relax and let our little one burn off some energy. We enjoyed horseback riding one day and the playground was small but just enough to entertain our son while we waiting to check in upon arrival.
Our only complaint was that the service was slow for the restaurants. We sat outside on the patio on a few occasions and we waiting quite a long time to be acknowledged and again a really long time for the waitstaff to even be found so that we could ask for our check. At breakfast we had a wait for coffee and toast a few mornings.
But overall a great experience and should we find ourselves in Killarney again, we will definitely stay here again.
The Lakes has one of the most beautiful settings I"ve ever seen. Killarney is a crowded, commercial town but pull into The Lakes driveway and you're in a different world. Its an old historic hotel with a wide lakefront location, wonderful staff and very good food. Because of its age, though, rooms can ve very different. As I had read comments from other readers, I knew that the lakeside rooms were more expensive but well worth it. The basic rooms are, well, basic; clean and well taken care of and with every necessary. The newer lakeside rooms are magical! Big-almost a suite-with a sitting area, dressing area, small refrigerator, large bathroom with a whirlpool tub and a balcony overlooking the lake with the mountains behind it and a shallow area where the red deer came up to graze. The only mistake we made was not to have had more time here.
Was and excellent stay you are literally on the main drag it was great the bar downstairs the Danny Mann is amazing had so much fun there the area is great cafe and merchandise shops right out the door the building is very old although the rooms are well kept the walls are thin and you can hear everything mins the music in the bar with goes all night
We stayed here two nights and we're very impressed.
Excellent value for money as we were looking for somewhere that had parking, wifi, and a lift. This place had all of those as well as breakfast included and only a 10 minute walk to the centre of Killarney.
The staff were very friendly and helpful with restaurant recommendations and maps for traveling the area.
My only negative would be the small double bed in the room. It felt a bit cramped, compared to other places.
We had a fantastic two night stay at the Victoria Hotel. The room was tastefully decorated, very comfortable and modern with all the additional soft touches to make it feel a home from home. The staff were friendly. Ate dinner on both evenings which was tasty, wholesome and generous proportions.
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