The Europe is a beautiful hotel with such a wonderful location. The view is amazing! The hotel staff were wonderful and accommodating. In advance of our trip I communicated via email to make arrangements for my son and husband for golf. I also wanted to ensure a family room since we were traveling with our young son. Through expedia I wasn't sure if we would be guaranteed the extra bed, so I emailed the hotel directly and they made sure everything was arranged for our reservation.
Our experience was beyond what we expected. The front desk staff was always helpful and friendly. We used the hotel amenities such as the pool each day and they were perfect for us to relax and let our little one burn off some energy. We enjoyed horseback riding one day and the playground was small but just enough to entertain our son while we waiting to check in upon arrival.
Our only complaint was that the service was slow for the restaurants. We sat outside on the patio on a few occasions and we waiting quite a long time to be acknowledged and again a really long time for the waitstaff to even be found so that we could ask for our check. At breakfast we had a wait for coffee and toast a few mornings.
But overall a great experience and should we find ourselves in Killarney again, we will definitely stay here again.
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