Ratings based on 232 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
93% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveller

Hotel with pool

Posted 19-Oct-2014
Dated room! Been to better! Maybe an upgraded room next time? Maidstone is only a short taxi ride away!
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel with gym, sauna, steam room,etc

Posted 07-Sep-2014
I really enjoyed my stay. Missed breakfast one morning and staff kindly arranged for me to enter to be served some food
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel, good service

Posted 31-Aug-2014
It is a clean hotel, good service, nice gym, the only problem I had was that the phone reception was very bad.
3 out of 5
Recommended
for Everyone
by A verified traveller from Gloucester

Room for improvement

Posted 26-Aug-2014
Pros: The swimming pool. Convenient location.
Cons: Cleanliness. numbers and quality of staff.
Location: Leeds Castle. County Showground.
My stay was generally okay. However, the accommodation was not as clean as I would like, the toilet would not flush properly and, believe it or not, the water was too hot, in itself a strange thing to complain about and the real disappointment was that the staff did not seem to understand that the stock answer of "No other rooms available" would suffice.
3 out of 5
Recommended
for Everyone
by A verified traveller from Chesterfield

Stop Over -

Posted 22-Aug-2014
Pros: This Venue is very busy at weekends and appears popular for weddings, the staff were very pleasant and accommodating amidst the chaos it all.
Location: The Royal Dockyard, Leeds Castle, Retail Park at Ashford all worth a visit.
The hotel was an ideal base for a four day 3night stop over on our way back from France, to see Leeds Castle, Chatham Dockyard and visit an area we hadn't before.
4 out of 5
Recommended
for Everyone
by A verified traveller from Fareham

Large, friendly resort

Posted 15-Aug-2014
Pros: Close to motorway junction
Cons: None
Location: Plenty of tourist attractions, Leeds and Hever Castles, Maidstone and other towns
Very friendly resort, excellent gym facilities which can be used by all. Room excellent with all facilities. Breakfast buffet style but included all you needed.
4 out of 5
Recommended
for Personal Event
by yummyma from Manchester

Good getaway

Posted 31-Jul-2014 on Hotels.com
Stayed here for 3 nights while attending a friend's wedding. Hotel was very easy to find with i being just by the motorway. Got a very good deal online where the rate included bed, breakfast and dinner. There was a bit of confusion over the dinner because the hotel said we were not on the dinner rateand we had to dig out the confirmation from the agent. This delayed our meal for almost an hour. The bathroom could do with a new one because it was quite worn. Also a toilet brush would be handy. Breakfast was excellent, bar staff were great and even mixed up some cocktails for us. The Gisepe burger and chicken wings were legendary.
3 out of 5
by A verified traveller

RIP OFF AT CHECKOUT

Posted 30-Jul-2014
Cons: DON'T CHARGE EXTRA TO PAY THE BILL STAFF EXCUSE IS THE COSTS - WELL BUILDING, BUSINESS RATES, STAFF, FIT OUT ALL ARE COSTS, BUT ARE NOT EXTRAS
Fine except for being charged extra to pay by credit card. Tiny little light grey sign on reception and not pointed out before checkin, only at checkout. Nothing at the time of booking. RIP OFF!
4 out of 5
Recommended
by New to area from Oxfordshire

Friendly helpful staff

Posted 26-Jul-2014 on Hotels.com
Good hotel for a business stop over, comfortable, clean with very nice, helpful staff. Room and facilities a little tired and in need of some updating, but overall very satisfactory. Excellent breakfast!
2 out of 5
Recommended
for Business Travellers
by Nic from West Midlands

Hot!

Posted 25-Jul-2014 on Hotels.com
Yes it was a hot day and they did try to get you cool by putting a fan in the room, but the room was totally uncomfortable . Turn the fan on and its like you are under a flight path. Turn it off and your are like a snowman in Ibiza. Oh how I wish i was on the beach. Unbearable