Ratings based on 118 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
97% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Blue Mountains NSW Aust.

Nice hotel close to town, friendly staff

Posted 22-May-2015
Comfy bed, quiet location,close to town - nice lounge and dining room
4 out of 5
Recommended
for Everyone
by A verified traveller

Highly recommended

Posted 28-Apr-2015
Pros: Restaurant was delightful. Cozy warm decor and delicious food at a very reasonable price. Room was spacious. wifi was good. Parking was plentiful.
Cons: Nothing could be improved
Location: Near downtown Canterbury, plenty of attractions nearby. Shopping nearby also.
Travelling from Canada. Staff was friendly and helpful about local attractions.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom Australia

Good hotel, 20 mins from cathedral, about worth it

Posted 09-Apr-2015
Pros: Very nice inside with plenty on room. Dinner is good.
Cons: Being honourable about offers and of course Expedia's involvement in this. Warn people of the difficulties in finding this place.
Location: It' s Canterbury the old town and the famous cathedral but the hotel is in walkable distance if the weather is ok.
Bad experience was that Expedia offered free breakfast but neither they nor the hotel would honour it (the hotel management knew of the offer but clearly couldn't care). This seems most dishonourable possibly illegal in Australia. It is also a very difficult place to find. The numbers in this street more or less are in random order. No one warns you of this. The staff were not interested in us because we were there before their booking in time. They made us go away. Once you get beyond this and the fact that you are a good 20 minutes walk from the Cathedral its about worth the price but not a bargain.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom London

excellent, helpful staff

Posted 29-Mar-2015
Pros: Excellent assistance from staff
Cons: n/a
Location: Very interesting going through historic Canterbury
Very pleasant, relaxing stay in very welcoming surroundings.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom East Sussex

FRIENDLY HOTEL WITH GOOD PARKING FACILITIES

Posted 20-Mar-2015
Pros: The atmosphere, the parking facilities and the restaurant.
Cons: If no shower rooms available to have grab handles higher up on the walls as well as on the bath. Internet reception which believe is being upgraded.
Location: Shopping in Canterbury or Faversham. Canterbury Cathedral. Bus stops nearby.
The hotel was not too far away from the town with bus stops within walking distance. The staff made you feel welcome and there was a nice relaxed air about the place. The breakfasts were extremely good with a choice of continental or a cooked breakfast done to perfection. The restaurant was also good for lunch and dinner. There was a big TV in the room with tea and coffee making facilities together with biscuits and a hot chocolate. The bed was comfortable and the bathroom clean.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom J

Nice

Posted 23-Feb-2015
A great hotel. Nice, friendly and well trained staffs, the room was tidy, clean and comfortable. Reasonable price, I would recommend it to my friends
3 out of 5
Recommended
for Families
by KongFoo

This traveller left a rating score only Posted 19-Feb-2015 on Hotels.com
4 out of 5
Recommended
for Couples
by Williamfrom Dover

Noisy plumbing!

Posted 19-Feb-2015 on Hotels.com
Lovely stay with a really good feel however, the plumbing was constantly very noisy and next door was quite easy to hear.
4 out of 5
Recommended
for Everyone
by A verified traveller

Pretty decent hotel, I'd stay here again.

Posted 15-Feb-2015
Pros: Comfortable room with a decent shower, and an excellent breakfast. Very helpful staff.
Cons: Checkout time is 10am as standard, that could be a bit later.
This place was a little more expensive than I was hoping to pay, but as far as I can see it's the best deal you can find online for the area. It's 10-15mins outside of the town centre, easily walkable. Staff were very courteous, rooms were well and recently furnished, comfortable and kept very clean. The plumbing had a few quirks, but what hotel plumbing doesn't. Shower was hot and powerful when it got going. Definitely pay the few quid extra to include breakfast, that was well worth it, I was encouraged to help myself to extras as well as the full cooked breakfast. They also kept a bag for me for a few hours after I checked out, which was much appreciated.
4 out of 5
Recommended
for Couples
by Thomasfrom Hershey, Pa

Canterbury, UK in winter

Posted 12-Feb-2015 on Hotels.com
Great place to stay!