Ratings based on 266 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
94% of guests recommend
4.2 Room cleanliness
4.4 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Suffolk

Christmas weekend away!

Posted 23-Dec-2014
An amazing weekend in Canterbury, where we all were able to get a place at the Fallstaff hotel (we booked early!). Nice and very warm place, with very caring and accomodating staff. Nothing was too much for them, and they joined in with our banter and fun! A thoroughly enjoyable experience, with comfy beds and enough amenities to make you comfortable. Like a home from home - highly recommend!
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Kent

Fab location

Posted 15-Dec-2014
Exceptional staff, from phoning with a query, giving us a map, and recommending a local trader. Really helpful. Room a fair size, clean and with good provisions. Comfy bed, and a well cooked breakfast. Highly recommended.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice location at West gate

Posted 12-Dec-2014
Excellent parked in hotel wandered into town for shopping and sightseeing returned to hotel in afternoon and booked in room, spent a relaxing hour with a drink or two from the bar in lounge and went into Canterbury for dinner. Returned to our lovely room later
4 out of 5
Recommended
for Everyone
by A verified travellerfrom N

Great hotel

Posted 06-Dec-2014
Great location, great hotel, free parking, some furnishings could do with replacing, lovely staff, large tv, large room in annex, great breKfast, lovely Turkish restaurant next door but one. Great place to stay for Christmas shopping !
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Sussex

Perfect Location

Posted 03-Dec-2014
Pros: Location Bed Staff Breakfast
Cons: Bathroom
Location: Town centre so lots nearby. All walking distance
Perfect location, excellent staff, great bed, lovely breakfast. Our rom (23) in the old part was a little tired but functional. Bathroom needs a spruce up but overall good value. No real beer but plenty of pubs & good restaurants all round. No need for a car but they do have free parking for residents.
4 out of 5
Recommended
for Everyone
by A verified traveller

Prima locatie, net buiten het centrum.

Posted 25-Nov-2014
Pros: Locatie en atmosfeer.
Cons: Badkamer kan worden opgeknapt.
Leuk hotel, net buiten het centrum van Canterbury. Slechts enkele minuutjes lopen naar het centrum. Het parkeren bij het hotel was gratis. Wij hadden kamer nummer 53. Een hele mooie kamer, lekker groot met een goed bed. Alleen de badkamer mag wel een keertje opgeknapt worden. Is overigens wel een hele ruime badkamer. Let op! Er is geen lift in het hotel, dus je moet wel met je koffers de trap op. Ontbijt was heel goed.
3 out of 5
by A verified travellerfrom Amsterdam

Inn centre of Canterbury

Posted 25-Nov-2014
Pros: The room with wood panelling and 4 poster bed - very romantic.
Cons: Bathroom facilities need updating. Sink needs to be unstopped! Mattress dips in the middle!
Location: Very good location within walking distance of cathedral and restaurants.
Lovely room and 4 poster bed. Bathroom facilities need updating.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Bishop's Stortford, Herts

Stay in the annexe!!

Posted 24-Nov-2014
Having stayed in this hotel once before in the main hotel, I was a little worried that the annexe rooms would not be as comfortable. I was wrong. Although, they lack the character inside of the old hotel rooms, they are spacious, clean and comfortable. The bed was wonderfully comfortable. Very good quality mattress and linen. The bathroom which was for designed for wheelchair access, was clean and very spacious. Good selection of tv channels on large flat tv screen too. The breakfast was lovely. Ordered porridge and a fried egg and helped myself to the plentiful fried breakfast buffet. Really scrummy!! Only slight niggle was the noise from the pub out the back which was a little noisy until closing time. Although in the older hotel, we stayed in a room which had windows overlooking the main road, which on balance, noise levels were probably more sustained. The annexe backs onto other residential properties and the pub. Really enjoyed our Saturday night stay!! Many thanks, and will have no problem returning again.
4 out of 5
Recommended
for Everyone
by A verified traveller

Handy for sightseeing

Posted 13-Nov-2014
Pros: Staff friendly and helpful. Great location by city centre. Parking not an issue.
Cons: Bathroom could do with a refurb
Location: Walking distance from historic city centre, cathedral and theatre
Great location by city centre. Historical hotel. Some features a bit tired - e.g. bathroom. Parking not an issue. Staff friendly and helpful.
4 out of 5
Recommended
for Couples
by A verified travellerfrom Hornchurch Essex

Two night stay

Posted 05-Nov-2014
Pros: The position. We were able to walk to everything And very importantly had parking.
Cons: For what we paid it was fine
Location: The location could not have been better. We saw the museum, Cathedral all the rivers fantastic shops from small independent to Fenwicks and Zara etc
It was very good value for money and adequate for our stay to visit Canterbury which we loved. Staff very accommodating and the breakfast was lovely and set out well.