Ratings based on 173 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
93% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveller

OK hotel, needs some TLC

Posted 26-Sep-2014
Location: Good location for University of Kent
Overall an ok stay (for business purposes), but the room i stayed in was very tired, unclean and in need of repair, which was a shame, broken window, bathroom covered in limescale and leaking tap, which i asked to be repaired and was not. Limited parking. Also not sure why it is classed as Falstaff Hotel & Restaurant, there is no a restaurant, only serves breakfast in the mornings.
4 out of 5
Recommended
for Everyone
by A verified traveller from UK

Cramped but comfy in Canterbury.

Posted 25-Sep-2014
Pros: We liked the delicious breakfast, the cleanliness, staff courtesy and sense of history.
Cons: Wifi needs to improve, parking is too tight, our bath took way too long to even slightly fill.
Location: Canterbury city centre - a few steps away so excellently placed. Take a morning walk before the tourist hordes arrive.
We stayed 1 night in Room 2 - a turret room within the eaves and facing the main road outside. It was very clean with a huge bathroom (larger than the bedroom!) and a comfy queen size bed. However the bed occupied most of the room and moving around was rather a squeeze. Wifi was on offer but we couldn't connect at all to it. We had no trouble tuning into the loud daytime traffic noise - but it faded noticeably at night thankfully. Parking on site is a tight squeeze - places fill up quickly and you'll need to be adept at manoeuvring.
4 out of 5
Recommended
for Everyone
by A verified traveller from Suffolk

So Convenient

Posted 25-Sep-2014
Pros: Ambiance, decor.
Cons: Description of the room, we thought we were staying in a room with a queen sized bed. The queen size was the description of the type of room.
Location: The hotel is just around the corner from the railway station and about a 10 minute walk to the city centre.
The hotel is just around the corner from the railway station and about a 10 minute walk to the city centre, therefore location was perfect for graduation at the Cathedral. The staff were extremely helpful and courteous, looking after our bags both when we arrived and after we checked out. Breakfast was very good. All in all a very pleasant stay.
4 out of 5
Recommended
for Everyone
by A verified traveller

Fab

Posted 20-Sep-2014
Pros: Everything
Cons: Nothing
Really lovely stay. Beds are so comfy . Infact booked to stay again, free parking is a bonus. Could not fault.
4 out of 5
Recommended
for Everyone
by A verified traveller from TN9

Ideal overnight stay with secure car parking

Posted 13-Sep-2014
Pros: Once an old Coaching Inn the building is full of history and the accommodation has been attractively presented in keeping with the character.
Cons: The hotel was full when I visited early September 2014 and a pre theatre menu for residents would have made my visit more enjoyable.
Location: The Falstaff Hotel is situated close to Canterbury West Railway Station. The West Gate leads to the High Street pedestrian walk a City to be enjoyed.
As a retired lady travelling alone, I found this hotel conveniently situated for the Marlowe Theatre, just a short walk away. Excellent breakfast selection included in the room price. Very good value for money and the staff were pleasant and helpful. I was disappointed there was no menu for evening meals (only snacks at the bar) within the hotel but Canterbury is abundant with local bistros and restaurants very close at hand.
3 out of 5
by A verified traveller from Wodonga, VIC, Australia

Quaint historic inn

Posted 03-Sep-2014
Pros: Location to main attractions in Canterbury.
Cons: The water pressure in the shower was no better than a slow trickle.
Location: Canterbury cathedral - if you're will to pay the entrance fee, some great historic sites worth seeing.
This was below what we had expected, tight, old, and over priced.
5 out of 5
Recommended
for Couples
by A verified traveller from Shropshire

Full of character in the centre of the town

Posted 28-Aug-2014
Pros: Helpful staff, comfy beds good breakfast
Location: Town centre near other restaurants ideal base for walking and exploring the area
Helpful staff. Gluten free breakfast ready for me. Excellent choice of traditional and non traditional breakfast. Very comfy beds quality bed linen.
4 out of 5
Recommended
for Everyone
by A verified traveller from Bicester

Excellent location opposite Westgate

Posted 27-Aug-2014
Friendly check in. The room was in the Tapp block, which borders the main road. Double glazing and heavy curtains cancelled out most of the traffic noise. The bed was comfortable, and the bathroom was large. Facilities included hair drier, ironing board and iron. Breakfast was held in the old part of the hotel, which dates back to the 14th century. There was a good variety of food. My only minor gripe was the bacon was left on the Bain Marie a tad too long. Room price was very competitive for Canterbury, and the location just outside the ancient city walls. The staff were all friendly, helpful and welcoming. Recommended.
4 out of 5
Recommended
for Everyone
by A verified traveller from kent england

One night stay at the Falstaff Hotel in August

Posted 27-Aug-2014
Pros: The friendly staff and the cosiness of the hotel
Cons: I think a lift is needed , the stairs were quite steep
Location: Very good location in Canterbury Near to the Cathedral and parks and rivers
We arrived early as we wanted to make sure of a car parking space! but we were surprised as the c/p was quite big and we had no problem! The receptionist said there was no problem to park early and gave us a ticket to put in the windscreen! At 3pm we registered but discovered that there was no lift and that our room was up steep stairs! my husband is 86 and walks with a stick , but the receptionist gave us the chice of a ground floor Queen room in an annex which we gladly took! , Our room was very comfy although next to a main road( the Annex used to be a pub! acquired by the hotel) Our T.V. didn't appear to work, but a call to reception and a hotel worker was there immediately there to sort it out! The following morning had an excellent breakfast before checking out! All in All we had an excellent stay
5 out of 5
Recommended
for Everyone
by A verified traveller from UK

Lovely hotel

Posted 17-Aug-2014
Great hotel near to city centre. Room was very clean, comfy bed. Breakfast was very good with lots of choice.