Ratings based on 187 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
93% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified travellerfrom Amsterdam

Inn centre of Canterbury

Posted 25-Nov-2014
Pros: The room with wood panelling and 4 poster bed - very romantic.
Cons: Bathroom facilities need updating. Sink needs to be unstopped! Mattress dips in the middle!
Location: Very good location within walking distance of cathedral and restaurants.
Lovely room and 4 poster bed. Bathroom facilities need updating.
4 out of 5
Recommended
for Everyone
by A verified traveller

Handy for sightseeing

Posted 13-Nov-2014
Pros: Staff friendly and helpful. Great location by city centre. Parking not an issue.
Cons: Bathroom could do with a refurb
Location: Walking distance from historic city centre, cathedral and theatre
Great location by city centre. Historical hotel. Some features a bit tired - e.g. bathroom. Parking not an issue. Staff friendly and helpful.
4 out of 5
Recommended
for Couples
by A verified travellerfrom Hornchurch Essex

Two night stay

Posted 05-Nov-2014
Pros: The position. We were able to walk to everything And very importantly had parking.
Cons: For what we paid it was fine
Location: The location could not have been better. We saw the museum, Cathedral all the rivers fantastic shops from small independent to Fenwicks and Zara etc
It was very good value for money and adequate for our stay to visit Canterbury which we loved. Staff very accommodating and the breakfast was lovely and set out well.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom London

Can't fault its location

Posted 02-Nov-2014
Pros: Location
Cons: Update everything.
Brilliant location. Very friendly and willing staff, if a little out of their depth and understaffed when hotel full. Sadly typical of this genre of English hotels - stuck in 70s and in desperate need of some tlc and updating. Canterbury seems sadly lacking in city centre hotels so this is not a bad option - cheaper than Abode and probably nicer / far more central than other options. Not too expensive for what or rather where it was.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Essex, UK

Great location, lovely traditional style hotel

Posted 17-Oct-2014
Ideally situated for the centre of Canterbury. Lovely, comfortable style hotel. Super clean, excellent breakfast and very helpful and friendly staff. Wouldn't hesitate to recommend and go back.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Dorset

Close to the city

Posted 12-Oct-2014
Pros: Very old inn but warm and cosy, staff were lovely.
Cons: The only thing that could be improved was breakfast, it was all buffet style which is fine for cereals and fruit not for cooked food.
Location: Very near the city centre, lots to explore and an easy walk to most attractions.
Stayed one night at the Falstaff, it's great if you need somewhere close to the city centre. The staff were friendly and efficient and our room very comfortable - just what we were looking for.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Derbyshire

Little gem in a great location

Posted 06-Oct-2014
Stayed here for 3 days whike attending a wedding at the cathedral. Parked the car on day 1 and didn't need to kove it as it was so convenient. Breakfast was superb, the room in the annex was spacious and comfortable if a little dark. Staff were polite and very helpful. Would definitely stay here again, excellent value for money.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Scarborough Qld

Nice hotel, close to station, with nice breakfast

Posted 03-Oct-2014
Pros: Easy access, good breakfast, friendly staff
Cons: Single room provided was on ground floor and along side the footpath, 2 m from road, and needs some soundproofing
Location: Location is ideal for walking, Canterbury Cathedral is close and amazing.s
Easy walking distance to hotel and main sites. Town is fairly small and an ideal tourist location.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Norfolk

Perfect position for seeing sites

Posted 30-Sep-2014
Pros: Proximity to centre of town
Cons: Being able to buy lunch, also more variety at the bar and lower drink prices as was rather expensive
Location: Cathedral well worth a visit. RSPB reserve nearby, also Whitstable which has lovely fishing village feel to it
Staff friendly and helpful. Breakfast very good. Ground floor room spacious and bed very comfortable. Surprised they only did breakfast as expected to be able to get lunch at least, but receptionist told us about The Refectory 2 doors away where we had lovely lunch, and they recommended Cafe de Soleil for evening meal which was just across the road from the Falstaff. Meals were so good, we booked it for our second night too. Would definitely stay there again
3 out of 5
by A verified traveller

OK hotel, needs some TLC

Posted 26-Sep-2014
Location: Good location for University of Kent
Overall an ok stay (for business purposes), but the room i stayed in was very tired, unclean and in need of repair, which was a shame, broken window, bathroom covered in limescale and leaking tap, which i asked to be repaired and was not. Limited parking. Also not sure why it is classed as Falstaff Hotel & Restaurant, there is no a restaurant, only serves breakfast in the mornings.