Ratings based on 180 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
93% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from Essex, UK

Great location, lovely traditional style hotel

Posted 17-Oct-2014
Ideally situated for the centre of Canterbury. Lovely, comfortable style hotel. Super clean, excellent breakfast and very helpful and friendly staff. Wouldn't hesitate to recommend and go back.
4 out of 5
Recommended
for Everyone
by A verified traveller from Dorset

Close to the city

Posted 12-Oct-2014
Pros: Very old inn but warm and cosy, staff were lovely.
Cons: The only thing that could be improved was breakfast, it was all buffet style which is fine for cereals and fruit not for cooked food.
Location: Very near the city centre, lots to explore and an easy walk to most attractions.
Stayed one night at the Falstaff, it's great if you need somewhere close to the city centre. The staff were friendly and efficient and our room very comfortable - just what we were looking for.
5 out of 5
Recommended
for Everyone
by A verified traveller from Derbyshire

Little gem in a great location

Posted 06-Oct-2014
Stayed here for 3 days whike attending a wedding at the cathedral. Parked the car on day 1 and didn't need to kove it as it was so convenient. Breakfast was superb, the room in the annex was spacious and comfortable if a little dark. Staff were polite and very helpful. Would definitely stay here again, excellent value for money.
4 out of 5
Recommended
for Everyone
by A verified traveller from Scarborough Qld

Nice hotel, close to station, with nice breakfast

Posted 03-Oct-2014
Pros: Easy access, good breakfast, friendly staff
Cons: Single room provided was on ground floor and along side the footpath, 2 m from road, and needs some soundproofing
Location: Location is ideal for walking, Canterbury Cathedral is close and amazing.s
Easy walking distance to hotel and main sites. Town is fairly small and an ideal tourist location.
4 out of 5
Recommended
for Everyone
by A verified traveller from Norfolk

Perfect position for seeing sites

Posted 30-Sep-2014
Pros: Proximity to centre of town
Cons: Being able to buy lunch, also more variety at the bar and lower drink prices as was rather expensive
Location: Cathedral well worth a visit. RSPB reserve nearby, also Whitstable which has lovely fishing village feel to it
Staff friendly and helpful. Breakfast very good. Ground floor room spacious and bed very comfortable. Surprised they only did breakfast as expected to be able to get lunch at least, but receptionist told us about The Refectory 2 doors away where we had lovely lunch, and they recommended Cafe de Soleil for evening meal which was just across the road from the Falstaff. Meals were so good, we booked it for our second night too. Would definitely stay there again
3 out of 5
by A verified traveller

OK hotel, needs some TLC

Posted 26-Sep-2014
Location: Good location for University of Kent
Overall an ok stay (for business purposes), but the room i stayed in was very tired, unclean and in need of repair, which was a shame, broken window, bathroom covered in limescale and leaking tap, which i asked to be repaired and was not. Limited parking. Also not sure why it is classed as Falstaff Hotel & Restaurant, there is no a restaurant, only serves breakfast in the mornings.
4 out of 5
Recommended
for Everyone
by A verified traveller from UK

Cramped but comfy in Canterbury.

Posted 25-Sep-2014
Pros: We liked the delicious breakfast, the cleanliness, staff courtesy and sense of history.
Cons: Wifi needs to improve, parking is too tight, our bath took way too long to even slightly fill.
Location: Canterbury city centre - a few steps away so excellently placed. Take a morning walk before the tourist hordes arrive.
We stayed 1 night in Room 2 - a turret room within the eaves and facing the main road outside. It was very clean with a huge bathroom (larger than the bedroom!) and a comfy queen size bed. However the bed occupied most of the room and moving around was rather a squeeze. Wifi was on offer but we couldn't connect at all to it. We had no trouble tuning into the loud daytime traffic noise - but it faded noticeably at night thankfully. Parking on site is a tight squeeze - places fill up quickly and you'll need to be adept at manoeuvring.
4 out of 5
Recommended
for Everyone
by A verified traveller from Suffolk

So Convenient

Posted 25-Sep-2014
Pros: Ambiance, decor.
Cons: Description of the room, we thought we were staying in a room with a queen sized bed. The queen size was the description of the type of room.
Location: The hotel is just around the corner from the railway station and about a 10 minute walk to the city centre.
The hotel is just around the corner from the railway station and about a 10 minute walk to the city centre, therefore location was perfect for graduation at the Cathedral. The staff were extremely helpful and courteous, looking after our bags both when we arrived and after we checked out. Breakfast was very good. All in all a very pleasant stay.
4 out of 5
Recommended
for Everyone
by A verified traveller

Fab

Posted 20-Sep-2014
Pros: Everything
Cons: Nothing
Really lovely stay. Beds are so comfy . Infact booked to stay again, free parking is a bonus. Could not fault.
4 out of 5
Recommended
for Everyone
by A verified traveller from TN9

Ideal overnight stay with secure car parking

Posted 13-Sep-2014
Pros: Once an old Coaching Inn the building is full of history and the accommodation has been attractively presented in keeping with the character.
Cons: The hotel was full when I visited early September 2014 and a pre theatre menu for residents would have made my visit more enjoyable.
Location: The Falstaff Hotel is situated close to Canterbury West Railway Station. The West Gate leads to the High Street pedestrian walk a City to be enjoyed.
As a retired lady travelling alone, I found this hotel conveniently situated for the Marlowe Theatre, just a short walk away. Excellent breakfast selection included in the room price. Very good value for money and the staff were pleasant and helpful. I was disappointed there was no menu for evening meals (only snacks at the bar) within the hotel but Canterbury is abundant with local bistros and restaurants very close at hand.