Ratings based on 168 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
93% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from TN9

Ideal overnight stay with secure car parking

Posted 13-Sep-2014
Pros: Once an old Coaching Inn the building is full of history and the accommodation has been attractively presented in keeping with the character.
Cons: The hotel was full when I visited early September 2014 and a pre theatre menu for residents would have made my visit more enjoyable.
Location: The Falstaff Hotel is situated close to Canterbury West Railway Station. The West Gate leads to the High Street pedestrian walk a City to be enjoyed.
As a retired lady travelling alone, I found this hotel conveniently situated for the Marlowe Theatre, just a short walk away. Excellent breakfast selection included in the room price. Very good value for money and the staff were pleasant and helpful. I was disappointed there was no menu for evening meals (only snacks at the bar) within the hotel but Canterbury is abundant with local bistros and restaurants very close at hand.
3 out of 5
by A verified traveller from Wodonga, VIC, Australia

Quaint historic inn

Posted 03-Sep-2014
Pros: Location to main attractions in Canterbury.
Cons: The water pressure in the shower was no better than a slow trickle.
Location: Canterbury cathedral - if you're will to pay the entrance fee, some great historic sites worth seeing.
This was below what we had expected, tight, old, and over priced.
5 out of 5
Recommended
for Couples
by A verified traveller from Shropshire

Full of character in the centre of the town

Posted 28-Aug-2014
Pros: Helpful staff, comfy beds good breakfast
Location: Town centre near other restaurants ideal base for walking and exploring the area
Helpful staff. Gluten free breakfast ready for me. Excellent choice of traditional and non traditional breakfast. Very comfy beds quality bed linen.
4 out of 5
Recommended
for Everyone
by A verified traveller from Bicester

Excellent location opposite Westgate

Posted 27-Aug-2014
Friendly check in. The room was in the Tapp block, which borders the main road. Double glazing and heavy curtains cancelled out most of the traffic noise. The bed was comfortable, and the bathroom was large. Facilities included hair drier, ironing board and iron. Breakfast was held in the old part of the hotel, which dates back to the 14th century. There was a good variety of food. My only minor gripe was the bacon was left on the Bain Marie a tad too long. Room price was very competitive for Canterbury, and the location just outside the ancient city walls. The staff were all friendly, helpful and welcoming. Recommended.
4 out of 5
Recommended
for Everyone
by A verified traveller from kent england

One night stay at the Falstaff Hotel in August

Posted 27-Aug-2014
Pros: The friendly staff and the cosiness of the hotel
Cons: I think a lift is needed , the stairs were quite steep
Location: Very good location in Canterbury Near to the Cathedral and parks and rivers
We arrived early as we wanted to make sure of a car parking space! but we were surprised as the c/p was quite big and we had no problem! The receptionist said there was no problem to park early and gave us a ticket to put in the windscreen! At 3pm we registered but discovered that there was no lift and that our room was up steep stairs! my husband is 86 and walks with a stick , but the receptionist gave us the chice of a ground floor Queen room in an annex which we gladly took! , Our room was very comfy although next to a main road( the Annex used to be a pub! acquired by the hotel) Our T.V. didn't appear to work, but a call to reception and a hotel worker was there immediately there to sort it out! The following morning had an excellent breakfast before checking out! All in All we had an excellent stay
5 out of 5
Recommended
for Everyone
by A verified traveller from UK

Lovely hotel

Posted 17-Aug-2014
Great hotel near to city centre. Room was very clean, comfy bed. Breakfast was very good with lots of choice.
5 out of 5
Recommended
for Everyone
by A verified traveller from Wiltshire, UK

lovely hotel right next to the city gate

Posted 16-Aug-2014
Pros: The room, breakfast, proximity to the centre of Canterbury, and staff were very efficient but friendly.
Location: On the doorstep of the town centre. Lots of individual shops but didn't have time to look further afield unfortunately.
Had a great overnight stay in this lovely hotel. The room was covered in wood panelling with a 4-poster bed, and was like stepping back 500 years to Elizabethan times; except there was a flat screen television attached to the wall! The full English breakfast was lovely, very well cooked and hot! I would definitely recommend this hotel.
5 out of 5
Recommended
for Everyone
by A verified traveller

Wonderful historic hotel steps from city central

Posted 10-Aug-2014
Experience old world charm in this quaint hotel. The room was comfortable and quiet, in a convenient location. A few minutes’ walk from Canterbury West train station and a quick walk to the theatre and to the main street of town with a plethora of shops, restaurants and historic sites like the Canterbury Cathedral. Easy walk to the ruins of Canterbury Castle. Also a good place for base camp to explore the surrounding area like Rochester, Faversham, and the seaside towns of Whitstable and Herne Bay, among others. Good buffet breakfast of the typical eggs, sausage, etc. There are probably other amenities that we didn't take advantage of! I would recommend this hotel, and I would stay here again.
5 out of 5
Recommended
for Everyone
by A verified traveller from EASTBOURNE

JUST FANTASTIC

Posted 26-Jul-2014
Pros: EVERYTHING
Cons: Nothing
Location: FANTASTIC LOCATION......EVERYTHING ....JUST ROUND THE CORNER !
JUST WONDERFUL......Have just spent a few days at the FALSTAFF....it was...FANTASTIC ! From the time we arrived....to the time we left......we were really looked after.....ALL the staff SO HELPFUL.....CHEERFUL....NOTHING WAS TOO MUCH TROUBLE ...from reception to service....have NEVER slept so well !.....fantastic beds !...very clean...they ALL worked ..SO HARD.....and made my day ( birthday) so special ! A SPECIAL "thank you" to Gavin..... For helping my husband. ( he had a swollen foot) ! he gave him ice packs the lot ! Just so kind. So a VERY BIG "THANK YOU to you "ALL". We will be returning.
4 out of 5
Recommended
for Everyone
by A verified traveller

Great location

Posted 15-Jul-2014
You couldn't ask for a better location - next to the Westgate on the picturesque side of Canterbury, a short walk from the cathedral. The car park (free for hotel guests) was very welcome and the staff were pleasant and helpful. We had a double room in an annex called the Woodmill at the back of the hotel; it was spacious, comfortable and had a wonderfully powerful shower. It was pretty characterless considering it was in what looks like an old building, which in turn is attached to a 14th century hotel, but then again we weren't paying boutique hotel prices. Breakfast was average - I can imagine it's better when the hotel is less busy.