Ratings based on 113 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
94% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom Northern Ireland

Close to motor way links and towns

Posted 09-Mar-2015
Hotel staff are friendly and happy to assist. Hotel decoration is slightly dated. I was disappointed that check out is at 11am, majority of hotels offer a 12pm check out. Would I stay again, yes if the rooms were at a reasonable price or on offer.
4 out of 5
Recommended
for Couples
by A verified traveller

Valentines treat

Posted 16-Feb-2015
Pros: location, cleanliness
Cons: heat the swimming pool
Location: lovely little country pub nearby by doing excellent food, The Robin Hood
everything was great but was looking forward to using the pool etc and the pool was freezing unable to use. Very dissappointed. toilet didn't flush in room
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Lancashire

Convenient hotel for accommodation in the Medway a

Posted 06-Feb-2015
Pros: Friendly and low key unobtrusive staff. Pleasant and warm, real fires, cosy 'snugs'
Cons: More coffee in the room for do it yourself brews
Location: All the attractions of Rochester and Kent generally. History, shopping, scenery etc
Bed and breakfast to attend a funeral for which a reception was also held at the venue. The room was lovely and clean, and roomy. Too often 'basic' rooms are tight on space. Breakfast was all you could want. The reception was well run and appropriate for the occasion.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Cork Ireland

HOMELY AND FRIENDLY

Posted 13-Dec-2014
Pros: Everything
Cons: Nothing
Location: Near Dickens World, shopping, Rochester, etc.
Every staff member whatever their role acknowledged us with a smile. The breakfast was fantastic and the lobby was lovely for sitting and chatting, with different open fires in different cubby holes. The room was spotless and the bed seriously comfortable. We had a brilliant night's sleep even though I can be insomniac, and there were many Christmas functions going on in the hotel that night.
5 out of 5
Recommended
for Families
by Jillianfrom Wolverhampton

Excellent

Posted 05-Dec-2014 on Hotels.com
This is the third time we have stayed here as we have family in the area and as always really enjoyed our stay. Staff are always welcoming and helpful, rooms clean and comfortable and breakfasts plentiful and tasty.Will definitely be going back soon.
4 out of 5
Recommended
for Couples
by Brian

This traveller left a rating score only Posted 04-Dec-2014 on Hotels.com
4 out of 5
Recommended
for Personal Event
by A verified traveller

Good cistomer servic

Posted 03-Dec-2014 on Hotels.com
The staff were extremely professional yet very friendly. Customer service was excellent. There were several office Chriistmas parties going on so hotel very busy. Room was very nice but found the bed a little on the hard side for my taste. Nice setting and plenty of outdoor areas to relax. This would be very nice I. The summer. Overall a very nice hotel
4 out of 5
Recommended
for Business Travellers
by Garyfrom Middlewich

A very pleasant relaxing stay

Posted 14-Nov-2014 on Hotels.com
Staying here was a really pleasant experience. The facilities are good and very clean. But is was the people who really made the difference. They have the correct balance between friendliness and politeness. The food was well cooked, well presented, fresh and tasty. I would recommend the omelettes, (extra cheese!)
5 out of 5
Recommended
for Families
by MONIQUEfrom Herlies

Hotel très agréable

Posted 12-Nov-2014 on Hotels.com
Séjour très agréable la mauvaise surprise le site indiquait que l'on pouvait avoir un lit d'appoint (pour 1 personne supl sur 1 des 2 nuits) l’hôtel ne fait pas, ils nous ont par contre fait un geste commercial pour une chambre supplémentaire à tarif préférentiel donc l'hotel très très bien par contre le site d'Hotel.com pas très clair.
3 out of 5
by A verified traveller

Bricklayer's wives

Posted 11-Nov-2014
This is not really a 4 star hotel. Apart from anything else the rooms are too small. The Restaurant for dinner was good. Service and food were good. Menu a bit limited. The breakfast buffet was acceptable. However the bar food generally was poor and the service at the bar was atrocious. I ordered a tuna mayonnaise sandwich (hardly exotic) which took 35 minutes to arrive and when it did the bread was stale. When I complained to the Duty Manager, she didn't want to know. She said she'd get back to me but never did. I think the problem is with the management. Too many (say 30%) of the hotel staff were `disengaged' The hotel boasts a `Spa'. This is a mistake. It simply gives the opportunity for overweight people to swan about the bar in dressing gowns. Not good. I believe there used to be a programme `Footballer's wives'. This was more `Bricklayer's wives'