Ratings based on 267 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
91% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
3.7 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
for Couples
by A verified travellerfrom London

A Good Stay

Posted 25-Nov-2014
Pros: Clean, modern, finished
Cons: I left my phone chargers in the room on checkout. They were not returned
Location: Close to the centre of town and right on the shore line. A walkable distance to the castle but too far to walk to the cliffs.
A good hotel with good value for money. Everything you could need.
4 out of 5
for Everyone
by A verified travellerfrom Mill Valley, Marin County, Calif. USA

Nice place to stop.

Posted 31-Oct-2014
Pros: Location & accommodating friendly staff.
Location: Across from the beach & harbor & mere blocks to the heart of downtown Dover. I loved this location~!
This hotel is a perfect location to enjoy the best of Dover. Highly recommended for that reason alone.
4 out of 5
for Everyone
by A verified travellerfrom LDN

you rly want me to fill in all these stupid boxes

Posted 28-Oct-2014
Pros: excellent breakfast
Cons: bathroom
Location: walk along the beach white cliffs dover castle
you really want me to fill in all these stupid boxes
4 out of 5
for Everyone
by A verified traveller

Nice hotel close to the beach

Posted 20-Oct-2014
Very warm reception very welcoming although I never got the room I booked was refunded and had a plasent stay very reasonable princes on food and drink
1 out of 5
by A verified travellerfrom glasgow

Close to ferry port

Posted 20-Oct-2014
Pros: Location and staff
Cons: Yes need to put air conditioning in and spend some money and do repairs that need done
Location: Sea in front of hotel and ferry port 5 mins away
Room was hot, the fan that was in the room was broken so was the shower rail and the telly was fixed to the wall at an angle the beds were old and very uncomfortable the bathroom was old and some areas of it were dirty I cleaned it before we use it overall a terrible room. Plus point the staff were really nice and helpful.
4 out of 5
for Everyone
by A verified travellerfrom Canada

Windows overlooking the water

Posted 11-Oct-2014
Lovely period hotel with all the amenities...right on the waterfront. No complaints except fourth floor windows require some attention to eliminate whining wind noise and drafts. Did not eat in the hotel but prices and selection appeared reasonable.
3 out of 5
by A verified travellerfrom London

Ok for a short stay!

Posted 01-Sep-2014
Pros: The staff here are extremely friendly and go out of their way to make you feel comfortable.
Cons: I would suggest some renovation to the rooms might be needed.
This hotel is one of the more expensive options in Dover, and the pictures online look great. Sadly our room looked nothing like the pictures. It was a little dated, with the bathroom desperately in need of some renovation. The bed was uncomfortable and was a small double bed, which you wouldn't expect in a double room designed to accommodate 2 people. The room also overlooked the road, so was a little noisy at night as we needed to have the window open for the only source of fresh air. The Wi-Fi was very slow from the room and in the end gave up trying to use it as web pages took too long to load on all our devices, so it wasn't a fault on our part. On the up side the room seemed clean, despite being dated, and the bar is a scenic place to sit for a drink or quick bite to eat with staff being very friendly. For a short stay, this hotel is ok.
3 out of 5
for Overnight Stay Before Destination
by Debfrom Houghton-le-Spring

Room with a view

Posted 26-Aug-2014 on Hotels.com
We stayed here for one night. Check in was fast and the receptionist was very pleasant. We were given a room on the 4th floor BUT we were very disappointed in the size of the room. There was no room for both of us to move around comfortably, one wardrobe which had seen better days and the floor sloped quite badly from one end of the room to another. One double bed fitted into the eaves of the roof and a noisy fan in the room with a sash window which only opened so far meant that because of the heat and lack of air flow, we really didn't sleep too well. We had breakfast the following morning and decided to just have one item from the menu rather than paying the £15? for the buffet breakfast. The menu stated dishes came with tea or coffee and toast but we had to ask for the toast and when we paid afterwards, we were charged 80p more than I expected - I wasn't going to argue but was that for the toast which was supposed to be included? The hotel has one small lift and it was very slow. Little things like this make a stay disappointing. On the plus side, a fabulous view of the beach from our bedroom, free parking nearby the hotel (not secure but we had no problems) and a 5 minute walk into town. The hotel was very busy when we arrived with people having afternoon tea and the exterior is very impressive. All in all, I would not stay here again as we our room was too small.
5 out of 5
for Couples
by DRfrom Canada

Great location overlooking the Marina

Posted 25-Aug-2014 on Hotels.com
One night stay close to eurotunnel with easy access to the castle and cliffs. Sea view room had great view.
2 out of 5
for Business Travellers
by Hollyfrom Pittsburgh

Review in Dover

Posted 11-Aug-2014 on Hotels.com
The location was great and the rooms were clean. However, there was only one extremely small lift to service all the floors ( very long wait ended up walking w handicap mother up steps) and the rooms were very hot as you could not open the windows more than a crack and no AC