Ratings based on 413 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
93% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from San Clemente, CA

Hotel close to the Cruise Ship Terminal

Posted 26-Jul-2015
Pros: Location.
Cons: On the entrance beside the steps have something to roll the luggage.
Very handy hotel close to the Cruise Ship Terminal. Old fashioned beach hotel in English style.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 30-Jun-2015
Pros: Convenient location to town and beach.
Location: Dover castle is great.
Lovely location right on the beachfront. A bit "busy" with business meetings going on.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 18-Jun-2015
Close to the White Cliffs for hiking, Dover Castle for sightseeing and not too far from Canterbury for history.
4 out of 5
Recommended
for Everyone
by A verified traveller

Excellent location for seeing Dover

Posted 16-Jun-2015
Pros: Rooms were basic but very comfortable. Location excellent for daily trips out for walking, ferry and the Dover Castle
Location: Didn't have time to try the shopping centre. White Cliffs, Dover Castle, the Dover Ferry Terminal and the beach were all very convenient.
The hotel's architecture and history is very interesting. Excellent location for the White Cliffs, Dover Castle and the Dover-Calais ferry. Bar food definitely fit the bill after long days of walking. Will stay here again.
2 out of 5
by A verified traveller

Posted 06-Jun-2015
Pros: Nothing
We wanted to have a good nights sleep before taking the ferry to Calais and it was completely impossible. The mattress was old and saggy, the room very hot and noisy. At the early time we left there was no coffee or tea available.
4 out of 5
Recommended
for Everyone
by A verified traveller from Ipswich, UK

Very good hotel in a convenient quiet location

Posted 06-May-2015
Pros: Helpful staff, quiet , good location
Cons: Restaurant staff need to be a bit better organised.
Location: Quiet and picturesque location on the sea front, near the port but you don't really notice it. Lots to do in Dover and the surrounding area.
We stayed in May 2015 for a long weekend, to explore Dover and the surrounding area. There is free parking although this is in a public car park behind the hotel, I couldn't see any security cameras but it looks like a quiet area. The first room we were given had a noisy macerator in the bathroom so we asked for a different room and they happily obliged, apparently only a few of the rooms have a macerator. The room was not huge but big enough, and clean. The bed was very good, firm, comfortable and not lumpy. It was on wheel though and if you sit up in bed and lean back against the wall, the bed rolls forward a few inches! We couldn't get the TV service to work and reported the problem at about 9pm. After an hour it still wasn't working and we went to bed, but it was fixed by the next morning and we got a free bottle of wine by way of apology. Breakfast was a buffet with plenty to choose from. We had dinner in the restaurant one night which was an excellent meal and reasonably priced. The restaurant staff were friendly and helpful but seemed a bit disorganised. We were shown to our table by one lady who told us the special was seabass, then when we asked the waiter about the special he said it was salmon. Periodically someone would come out of the kitchen with a couple of plates of food but apparently no idea which table they were for. Overall a fine hotel and we would be happy to return.
3 out of 5
Recommended
for Couples
by A verified traveller

This traveller left a rating score only Posted 26-Apr-2015 on Hotels
3 out of 5
Recommended
for Families
by Alexandre

This traveller left a rating score only Posted 21-Apr-2015 on Hotels
2 out of 5
Recommended
for Everyone
by A verified traveller from Stevenage

Holiday stay

Posted 12-Apr-2015
Nice hotel in good location with very helpful staff, however quality of room poor, not sure how this hotel got 4 stars!!!
5 out of 5
Recommended
for Personal Event
by Kousuke from LONDON

満足!

Posted 09-Apr-2015 on Hotels
イースターに休みに急遽、予約をして宿泊しました。ホワイトクリフ、ドーバー城が近くにありタウンセンターも近いので一泊旅行にはいい場所だと思います。カンタベリーに足を延ばすのもいいかもしれません。歴史あるホテルで設備は古めですが、問題は無いです。値段的には連休でないときや平日が良いと思います。