Ratings based on 228 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
97% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Dudley

3 Night Stay

Posted 19-Apr-2015
Pros: Very friendly courteous staff. Comfortable and fairly spacious bedroom
Cons: Confusion over parking and ability to access hotel from the rear. We walked all round the hotel on the grass as there didn't appear to be an entrance
Location: Difficult to say as we mainly visited relatives
Easy to find. Not clear where we should park - could hotel guests be given parking separate from leisure facilities ?
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Brussels (Belgium)

Shopping in Ashford and visiting London

Posted 16-Apr-2015
Pros: I enjoyed the room, the breakfast, the location and the design of the hotel.
Cons: During breakfast, I had to wait for a few minutes because all the seats were busy and the workers were busy serving the clients.
Location: There is a saintsbury next to the hotel and a cinema with restaurants and other facilities in a walking distance and the outlet stores few miles away
I came down to Ashford to do some shopping in the retail shops and visit my friends in London. I arrived around 10pm and I was welcomed by the staff. I wanted to eat at the restaurant but it was after 11pm therefore they recommanded me to order food from their 24/7 services which provides food and drinks.
3 out of 5
by A verified travellerfrom kent

Worst scrambled eggs I have every tasted.

Posted 27-Feb-2015
Hotel was nice downstairs but rooms not what I would call 4 star. Staff nice. breakfast cold or bad tasting. I would have told the waitress but she didn't speak to us.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Stevenage UK

Nice hotel

Posted 20-Jan-2015
Pros: The health centre and the interior design was refreshing. Everything was provided at the highest taste.
Had a lovely experience a the hotel had everything needed to relax and unwind. The swimming pool and helth facilities were excellent
5 out of 5
Recommended
for Couples
by A verified traveller

Lovely hotel

Posted 16-Jan-2015 on Hotels.com
Very comfortable enjoyed our stay
4 out of 5
Recommended
for Business Travellers
by A verified traveller

excellent

Posted 12-Jan-2015 on Hotels.com
Excellent
5 out of 5
Recommended
for Business Travellers
by A verified traveller

Amazing

Posted 10-Jan-2015 on Hotels.com
It was only a short stay but I will use again in future.
5 out of 5
Recommended
for Couples
by Ryanfrom london

pleasant stay

Posted 10-Jan-2015 on Hotels.com
Lovely hotel with clean rooms and good facilities
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel close to motorway

Posted 08-Jan-2015
Pros: Excellent choice of breakfast Bar food was excellent so s Was the sevice
Cons: Soundproofing!
We could hear guy it next room snoring! Another sneezing and coughing Noisy heating system
4 out of 5
Recommended
for Couples
by Johnfrom Durham

Food for thought

Posted 06-Jan-2015 on Hotels.com
Hotel was good with the exception of a bar meal which was poor for the price.