Ratings based on 176 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
97% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom London

Great hotel close to the motorway and station

Posted 13-Dec-2014
I went there for a weekend while on a course a short drive away. We decided to stay an extra night, seeing as the hotel had a spa, and I'm so glad we did! The rooms are modern, clean, good facilities (those of you with ling hair won't struggle with the hairdryer). The wet spa facilities are great. The swimming pool is big, a wet and dry sauna, and jacuzzi, all very quiet in the evenings. Friday night they turn off all the lights and only candles and the inside swimming pool colour lights are on... truly beautiful and relaxing. it's also a five minute walk to a 24hr sainsburys, if you want to picnic in the room! huge parking lot, so no problems with parking. I have nothing bad to say about the hotel
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Catterall, Lancashire

Very good spa hotel

Posted 17-Nov-2014
Pros: Rooms, pool, breakfast, staff, gym.
Cons: Larger hot tub.
Location: Great location to visit Kent.
Ashford Q hotel is extremely comfortable, with excellent staff, brilliant spa and pool, and the best buffet breakfast you could find!
4 out of 5
Recommended
for Couples
by A verified travellerfrom UK

Handy Ashford hotel close to motorway and town

Posted 16-Nov-2014
Pros: Breakfast excellent. Fresh fruit particularly appreciated. Good range of berries, pineapple, mango etc.
Cons: Check in was very slow with queues
Location: Good location near motorway with restaurants and entertainment at Eureka park and the designer outlet village a few minutes away
The hotel delivered everything I needed. I didn't use the spa or restaurant but these appeared to be first rate.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom WORTHING

Basic chain type 1980s hotel

Posted 02-Nov-2014
Pros: Location
Location: Close to M20
The health club is very dated and in need of refurb. I think it is open to non residents. We booked bed and breakfast (latter is basic buffet style) but decided to have dinner in the restaurant. In the end the food was just about ok but the service was so amateur it was quite good fun. We made the booking via reception but the restaurant manager had no reservation. It is massively overpriced and aimed at those that have are staying full/half board. We heard they receive a credit of £26 towards dinner and what do you know the set menu is £26 The so called a la carte and wine is massively overpriced. Chicken and chips £18! We had one starter and main course served together to start with so the main course was returned to the kitchen and came out again 20 mins later when we were ready for it - slightly disguised but dried up. Simple things were beyond them like water and the right bill. In fairness the staff were trying but just hopeless.
4 out of 5
Recommended
for Families
by A verified traveller

This traveller left a rating score only Posted 14-Sep-2014 on Hotels.com
5 out of 5
Recommended
for Families
by 蜜from 肯特郡

早餐很棒,玫瑰色的房间,很喜欢

Posted 11-Sep-2014 on Hotels.com
一切都喜欢,布置舒适,洗手间很细节,房间面积稍微小了一点点,但是依然让我决定下次去还会住。
5 out of 5
Recommended
for Personal Event
by A verified traveller

Posted 08-Sep-2014 on Hotels.com
We asked for a quiet room as the hotel is between two busy roads,and this was provided. We had a room overlooking the courtyard which was excellent for this. The room was quite spacious with a couple of armchairs and a footrest. The air condtioing was also very effective and quiet. Buffet breakfast was very good.Overall, a very pleasant couplr of nights stay.
4 out of 5
Recommended
for Personal Event
by Sam and Davefrom Yorkshire

Great location, comfy beds, modern decor

Posted 02-Sep-2014 on Hotels.com
Overall a very good stay and I would stay there again quite happily. The only 'issue' we had was struggling to get milk for our hot drinks at breakfast. I don't think the system works as it us but breakfast generally was very good. Hotel was well presented and clean. Rooms were impressive.
4 out of 5
Recommended
for Personal Event
by Davidfrom Kent

Great Hotel

Posted 02-Sep-2014 on Hotels.com
Overall this is a great hotel. Only stayed 1 night room and food very good .Staff very polite and friendly. Would return,
4 out of 5
Recommended
by Edfrom Kent

Short stay

Posted 02-Sep-2014 on Hotels.com
On the whole good service.