Ratings based on 225 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
95% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveller

Central hotel

Posted 27-Jan-2015
Nice hotel, very cheap mattress though. Staff were friendly and room was clean.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great place..great location

Posted 25-Jan-2015
Pros: Location
Location: Close by the Cathederal and everything you might need
Very friendly staff..great location right on High Street. The Champagne bar has wonderful ambiance and is a great place to sit to unwind or watch the city stroll by. Everything is clean and comfortable.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom S

Good central location. Swanky feel

Posted 29-Dec-2014
Room a bit pokey? Is this because we got a deal through Expedia? Staff were great, though they needed a few more hands on deck on Christmas eve and day. Christmas lunch in Old Brewery Tavern excellent
2 out of 5
by A verified travellerfrom Thames Valley,UK

Worst room I've ever slept in for room comfort

Posted 15-Dec-2014
Pros: communal areas were nice and historic, bar was good, staff friendly, great location
Cons: the hotel is tired, the beds are worn, it needs money spending on it rather than wallpapering the cracks. And it definitely isn't woth the price.
Location: great location in an historic centre of a mediaeval city.
Good points were the staff, who were very friendly and helpful; and the communal areas, which were nicely done. However,the rooms were something else - I have been in hundreds of hotel rooms over the years,and none of them matched how bad the sleep experience was in this hotel. The mattresses were terrible - soft, sagging, worn,way past their sell-by date - in short, the most uncomfortable thing I've ever slept on. Ever. Throw into that experience the awful heater/aircon, that was so noisy it woke you up every time it switched on (alternatively you can switch it off and freeze to death) and that about sums up the sleep experience. Or, to be more accurate, the lack of it. If you're a merchant sailor used to sleeping in a hammock near the engine room ona rough voyage, you'll like the experience. Otherwise I'd avoid - especially for the prices charged.
4 out of 5
Recommended
for Everyone
by A verified traveller

Zentrale Lage in der Fußgängerzone

Posted 10-Nov-2014
Als Startpunkt für die Stadterkundung und die diversen Sehenswürdigkeiten von Canterbury zu sehen bestens geeignet.
4 out of 5
Recommended
for Couples
by Chrissy

This traveller left a rating score only Posted 27-Oct-2014 on Hotels.com
5 out of 5
Recommended
for Business Travellers
by Andersfrom Sollentuna

Väldigt bra hotel mitt i stan

Posted 19-Oct-2014 on Hotels.com
Allt fungerade perfekt och servicen var bra.
4 out of 5
Recommended
for Business Travellers
by Jonathan

This traveller left a rating score only Posted 17-Oct-2014 on Hotels.com
4 out of 5
Recommended
by Joefrom Derby

Pleasant Stay

Posted 15-Oct-2014 on Hotels.com
We both enjoyed a reasonably pleasant stay. Parking in the secure car park is a bit of a faff. Having to have a member of staff open it for you each time, and having a long wait if there aren't enough staff members available. As a positive though, at least your car is safe! A few members of staff were quite rude and abrupt but the rest were excellent and very very helpful and polite. Overall we enjoyed our stay and the location was extremely convinient.
3 out of 5
Recommended
for Families
by A verified travellerfrom uae

Prime location only

Posted 08-Oct-2014
Pros: Location
Cons: pillows types options,better cleaning,repairing damaged or noisy motors of bathrooms ventilators and AC.specifically room 123.black out for curtains.
Location: City center.
Pillow not comfort at all so had to buy my own since have only one type and square shape.noisy flooring so family woke up in every step,noisy air condition,noisy ventilator,cleaning was not well.no black for curtains.