"excellent hotel, would definately stay again...."
ONe thing I would recommend would be that the desk staff be more knowledgable about their area, we needed info on Oschner's Hospital location from the hotel and she was new to the area and could not help us. So I googled it!
THE ROOMS ARE CLEAN AND THE BEDS SUPER COMFY. THE BREAKFAST IS GOOD. AND ONLY ABOUT 20 MINS FROM DOWNTOWN NEW ORLEANS. THERE ARE A LOT OF RESTAURANTS CLOSE BY AS WELL AS A CASINO. THERE IS ALSO A FRIDGE AND MICROWAVE IN THE ROOM. GOOD BUCK FOR YOUR MONEY
The hotel was wonderful. They were just starting with the holiday decorations but I was very impressed with the condition and appearance of the hotel and the staff. I am in the property management business so I tend to pay attention to the details from ceiling condition, grout lines in the restrooms, condition of carpet etc and everything was impeccable. My one and only complaint was I did not like the small square pillows. While they were cute and comfortable, I do prefer to "hug" my pillow when I sleep.
While I was on vacation recently, I had outstanding service by all the Hilton Garden Inn employees. I personally met a few and they are all very professional.
Went to eat in the mornings and there is an outstand server named Patricia who is 100 percent on top of her game! Made me feel very good with conversation and service. The cook was great as well. Two different cooks each morning and both made my eggs exactly how I wanted them.
Really pleased over all. Asked my family who stayed with me at the hotel and they agree with me 100 percent!
Will try and rebook soon. Thinking about returning in 02-14-2015 time period.
My friend & I flew down to New Orleans from Canada for Halloween and although we were fish out of water, we've never felt more at home! We did our research about the area before arriving, so we had ideas of what to do & where to go, but we were still a bit lost. The concierge ladies were so helpful, they gave us very good advice and were so accomodating and generous in answering our questions (and there were a lot!). There is an iHop restaurant attached and we had a meal there while our room was being prepared and even the server was very friendly and helpful to us. Our room was fantastic, tidy and spacious, and overlooked the pool (though it was too cold to use it when visiting, bummer, as Canadian's trying to escape the fall weather). The hotel has shuttle services from the airport and the driver was very sweet and even took us to the variety store nearby for a beer run. The convenience, comfort and ease of our lodging played a large part in what made everything so enjoyable. All-in-all we felt welcomed and spoiled during our stay, though short, and left feeling very satisfied and pleased with our visit to New Orleans.
Since we got the secret deal I was worried the place might be kind of sketchy, but it was super awesome! The staff was super helpful and friendly and the facilities were great! Also, random, but the water pressure in the shower was AMAZING!
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