I had no idea what kind of hotel we would find when I booked our room in Kendallville, other than it was reasonable, convenient to our destination, and a Holiday Inn Express, which to me meant it would be reliably clean and comfortable. I was so surprised by the many ways the Inn exceeded my expectations. In the first place, the staff were unbelievably helpful--available at any hour day and night for anything we needed from helping us to change future reservations to solving my computer access problems to helping me pull a recalcitrant corkscrew from a wine bottle.
Delightful extras were a table of sweet and/or savory snacks in the lobby for anyone with the pre-dinner hungrys, and a complimentary beverage upon arrival. I was particularly pleased that I could actually open the window in our room and breathe in fresh air as long as I wanted, instead of having that closed-in feeling that unrelieved air conditioning gives me.
Best of all, from my point of view, was that I never crossed paths with a hotel employee who didn't smile and offer to help me in any way they could. Evidently they treated every guest that well, with the result that the atmosphere there was so pleasant that guests also greeted one another like friends.
We enjoyed the hotel so much we cancelled our reservation at another hotel for the following night and extended our stay for one more night. I don't suppose I'll be back in northern Indiana, but if I should happen to be, this is where I will st
Payments accepted on expedia.co.uk include American Express, Diner's Club International, Maestro, MasterCard, Visa, Visa Electron and PayPal.
Flight-inclusive holiday packages and Flight-Plus arrangements created on Expedia.co.uk are financially protected by the Civil Aviation Authority (under Expedia, Inc.'s ATOL number 5788). But ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then your booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our general terms and conditions for further details on ATOL or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate.
For the sale of travel insurance Expedia Inc. is an Appointed Representative of Mondial Assistance (UK) Limited trading as Allianz Global Assistance which is authorised and regulated by the Financial Conduct Authority (FCA). Mondial Assistance (UK) Limited's FCA registration number is 311909. FCA authorisation can be checked at the Financial Services register at www.fsa.gov.uk/register/
Expedia, Inc., is not responsible for content on external Web sites.