Exterior

Reviews of Harborview Inn

2 out of 5
Harborview Inn
804 Third Ave, Seward, AK

Reviews

7.4

Good

Rating 10 - Excellent. 106 out of 478 reviews" "
Rating 8 - Good. 180 out of 478 reviews" "
Rating 6 - Okay. 135 out of 478 reviews" "
Rating 4 - Poor. 40 out of 478 reviews" "
Rating 2 - Terrible. 17 out of 478 reviews" "

8.2/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Krista

Liked: Staff & service, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

8/10 Good

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great choice
Clean, affordable, good location and great service! My only complaint is the bed was firmer than I like, but that’s a matter of preference. Would visit again!
Stayed 1 night in Sep 2023

6/10 Okay

Robert, Ottawa

Travelled with partner
Liked: Cleanliness, staff & service
The Inn is old, but clean. Our room had an issue with the heat - we could not turn it down. Otherwise I would have rated it higher. Mary who is the receptionist said she would get it fixed so may no longer be an issue.
Stayed 1 night in Aug 2023

10/10 Excellent

Edward

Stayed 1 night in Aug 2023

6/10 Okay

Delphine, Mississauga

Liked: Cleanliness
The washroom was too small. Rooms were small too.
Stayed 1 night in Aug 2023

10/10 Excellent

jubal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

robert, Flushing

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good sizeroom
Stayed 1 night in Aug 2023

8/10 Good

James

Travelled with family
Liked: Cleanliness
Room off of outdoor stairs was loud with luggage thumping up and down stairs
Stayed 2 nights in Aug 2023

8/10 Good

PAUL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the outside view the most
Stayed 2 nights in Jul 2023

10/10 Excellent

BOB

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Broken heater.
The room we stayed in at, had issues with the heating radiator. It would make loud sounds throughout the night even though we turned it OFF. The room was very warm, uncomfortable 😕, we couldn’t sleep at all. We even mrntioned it to the hotel staff after the first night but they couldn’t do anything about it. Sadly, we didn’t enjoy our stay here.
Stayed 2 nights in Jun 2023

10/10 Excellent

Xingyu

Stayed 2 nights in Jun 2023

8/10 Good

Cody

Travelled with family
Liked: Cleanliness, staff & service
Nice
Stayed 1 night in Jun 2023

10/10 Excellent

Aadil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nicely kept, easy access
Stayed 1 night in May 2023

10/10 Excellent

sue

Liked: Cleanliness, staff & service, property conditions & facilities
Good value for the money...staff was amazing..helpful..very accomadating..would come back again..
Stayed 1 night in May 2023

10/10 Excellent

Pauline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were extremely helpful and always available. Hotel very convenient to all our needs and activities.
Stayed 3 nights in Sep 2022

10/10 Excellent

linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

8/10 Good

Tammy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to everything bus is right outside the hotel
Stayed 1 night in Sep 2022

10/10 Excellent

Dee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed for ten nights. Perfect location. Central to everything I wanted to do. So I was able to walk to everything. The manager, Mary, was extraordinary. The whole package. Warm friendly knowledgeable and always helpful. I would highly recommend this establishment.
Stayed 10 nights in May 2022

6/10 Okay

Hieu

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Staff is helpful, location is good but the bed is old and not good, it cause me having a backade after one night sleeping.
Stayed 1 night in May 2022

10/10 Excellent

antonio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room were clean and neat. Lovely staff, Mary corteaus and friendly. I will recomende this Motel.
Stayed 1 night in May 2022

8/10 Good

Carla

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place for a shower and sleep.
Friendly check in. Room was exceptionally clean. It is an ilder motel and ao is dated. The amenities are few but the cleaniness and friendly staff makes up for that.
Stayed 1 night in May 2022

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and convenient to the places we wanted to see.
Stayed 3 nights in May 2022

10/10 Excellent

Carolann

Stayed 1 night in May 2022

6/10 Okay

Asha

Travelled with family
Disliked: Amenities
Nothing was provided like toiletries. Very small room.
Stayed 2 nights in May 2022

10/10 Excellent

mafarida

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay here. Front desk Mary is very pleasant and helpful. We feel so welcomed. The rooms were very clean. And this place is accessible.
Stayed 2 nights in Sep 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021

10/10 Excellent

Santanu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

Sue

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021

6/10 Okay

Kim Oden

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Ok hotel
Stayed 1 night in Sep 2021

8/10 Good

Igor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice small hotel
A nice small hotel with very friendly and pleasant staff. The only downside is many restaurants around are closed due to the lack of workers.
Stayed 1 night in Aug 2021

8/10 Good

Nigel

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

4/10 Poor

Milany

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Blankets and pillows are old and stinks. Soap dispenser was empty when we checked in. Everything in the room was old and smelly. Office does not open till 10 am. Room was so hot.
Stayed 2 nights in Aug 2021
Response from Mary on 1 Sept 2021
Dear guest, thank you for bringing this issue to our attention. We pride ourselves in giving the best possible guest experience. I wish you could have told us about this issues while you were still at the hotel. I would have tried to correct it. I'm sorry we fell short in this instance.

8/10 Good

Janet

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Traces of smoking room
Everything was quite fine except that it was once or currently a smoking room, and the scent linger. We hadn't been asked our preference or expected to encounter this smell.
Stayed 1 night in Aug 2021
Response from Mary on 1 Sept 2021
Hi Janet, thank you so much for bringing this issue to our attention. I do apologize that our maids did not notice the smoking smell in the room. We did not realize that someone had smoked inside our guest rooms. All guests that checks in at the front desk had to sign the no smoking policy because ALL of our rooms are non-smoking. Apparently, someone broke that policy. So sorry for the discomfort.

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N
Stayed 1 night in Aug 2021
Response from Mary on 1 Sept 2021
Dear Paul, Thank you for staying with us. Hope you will come and visit us again in the future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities
Great
Stayed 2 nights in Aug 2021
Response from Mary on 1 Sept 2021
Thank you for staying with us. We look forward to your next visit.

8/10 Good

Max

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, standard motel. Everything was functional, had no complaints over a 2 night stay!
Stayed 2 nights in Jul 2021

4/10 Poor

Verified traveller

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The staff was terrible, check-in day she was not there for 15 minutes, WiFi doesn’t work, she doesn’t care. Calling to lobby she never picked phone. Further more was the day we got tsunami warning, we went to office ask for helping but nobody there, and ask a staff outside, she was not patient. We were not happy with the service…..
Stayed 4 nights in Jul 2021
Response from Mary on 2 Aug 2021
Dear guest, we are so sorry that you were not happy with your stay with us. I feel it necessary to address your complaint. First of all, I believed all the staff at Harborview Inn are doing an excellent job, considering we are short staffed. The office is run by one person and I have to tend the needs of all our guest. If I was gone in 15 minutes when you check in, it is because I had to step out of my office to help other customers. Regarding the issues with the WiFi, it was just that one day and we got it working the next day. In regards to that day that we had the tsunami warning. It is a complete lie to say that I didn't help. In fact I was directing guest where to go and helped other guest that don't have vehicles get a ride to the evacuation center. We made sure everyone is out of harms way. A matter of fact, I was the last one that left the property. So we do care for the welfare of all our guest.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As expected
Great clean place. Staff stayed late to check me in. Decks were a bit noisy with foot traffic
Stayed 1 night in Jul 2021

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
We spent 2 nights here.
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great hotel in Seward. Located within walkable distance to downtown and to the harbor. Very nice.
Stayed 2 nights in Jul 2021

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was comfortable, but didn't like that it did not have a refrigerator.
Stayed 2 nights in Jul 2021

10/10 Excellent

Matthew D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Motel in a Convenient Location
Property was conveniently located on Seward Hwy (3rd Ave), a quick drive to Downtown, the Harbor area (restaurants) and just a few miles from the Exit Glacier turnoff. The proprietor was very friendly and welcoming. The property was up-to-date and extremely clean. There is a nice outdoor deck.
Stayed 2 nights in Jul 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Central location. Walkable to small boat harbor for boat tours. Very nice management.
Stayed 1 night in Jul 2021

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
A 1950 style motel with no amenities.
Stayed 2 nights in Jul 2021

8/10 Good

Shaun

Travelled with family
Liked: Staff & service
Disliked: Room comfort
Stayed 3 nights in Jul 2021

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
no maid service
Stayed 2 nights in Jul 2021