10/10 Excellent
Kevin
Travelled with partner
1 Apr 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The TV reception was terrible, our neighbors had an all night party and what can I say about the free continental breakfast? Not enough out for everyone. Breakfast started at 6 and by 6:15 there were no muffins or honey buns or coffee left until it was restocked. Sad thing is, some guests just take everything. And by the way, coffee, orange juice and English muffins and honey buns are breakfast? No wonder he guests take 10 of each. They need them just to have a good meal since there is no cereal or milk. The room was so dusty, the microwave was damaged and unsafe, and a train goes by across the street all hours of the day and night.
Besides the maid, the staff was mostly rude, one staff member making himself a continental breakfast (Breakfast is for Guests only the sign says) while making us wait for it. Desk clerk when checking out was rude and upset when we asked to have the room checked so we could get our deposit back. He had it checked but hasn't returned the deposit even though we made sure the room was cleaner than we found it before checkout. Room doorknob was malfunctioning, etc etc etc...too muh to list.
Won't stay here again.
Kevin
Stayed 3 nights in Mar 2024