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Reviews of Astra Village Hotel Suites

4 out of 5
Astra Village Hotel Suites
Ammes, Svoronata, Kefalonia, Kefalonia Island

Reviews

8.0

Very good

Rating 10 - Excellent. 11 out of 26 reviews" "
Rating 8 - Good. 9 out of 26 reviews" "
Rating 6 - Okay. 2 out of 26 reviews" "
Rating 4 - Poor. 3 out of 26 reviews" "
Rating 2 - Terrible. 1 out of 26 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

8.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Tim

Stayed 1 night in Jul 2023
Response from ire on 18 Jul 2023
Thank you for your review

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2022
Response from Irene on 23 Aug 2022
Thank you very much

4/10 Poor

Mark

Disliked: Staff & service, amenities, property conditions & facilities
The rooms were not equipped , seriously how can you not have bottled water in the fridge when it’s 38 degree Celsius outside for your guest on arrival , tea and coffee facility was zero no coffee no tea bags .. we where on our honeymoon, we requested a double bed and got two single beds , I speak Greek and of course it was the ole I don’t care attitude and yes you have a lovely room ! NOT THE CASE … the property is dated old and the rooms need a major facelift as do does the service..
Stayed 1 night in Jul 2022
Response from Irene on 9 Aug 2022
Dear guest, We are very sorry that you were not happy with your stay with us. You had stayed only 1 night, and booked the most basic room from our hotel. Nevertheless your room was realy nice, in respect of what you had paid for. Your request for a double bed was not possible, as it was a request & no room with a double bed was available, Our hotel is renovated, and only a few promo rooms are not, which was what you had booked. I hope to be able to offer you our hospitality with our new rooms in the future,

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place I’ve stayed at! Super close to the beach, the rooms were clean, the amenities were awesome! The spa was pretty cool too!
Stayed 3 nights in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thoroughly enjoyed our stay here. Very friendly and helpful staff. We would definitely go back.
Stayed 10 nights in Jul 2019
Response from irene on 28 Jul 2019
Thank you for this great review.

10/10 Excellent

Tom, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel
I’ve been to Greece three times and Astra Village Hotel suites was undoubtedly the best hotel by a margin. The property was chic and clean, staff were superb, food was delicious - it was faultless
Stayed 7 nights in Sep 2018
Response from Irene on 18 Sept 2018
Thank you very much for your great review. It means a lot to us to keep our effort to offer our best hospitality to our guests. Kindest Regards Irene Kouvielou Manager

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Nice staff, hotel wasn’t our cup of tea
Nice staff
Stayed 1 night in Jun 2018

4/10 Poor

anonymous, anonymous

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very dissapointed
This hotel was close to airport and noise was very loud. Breakfast was not fresh everything seemed stale. There were 2 tvs in the bedroom that didnt work somehow had a timer of 5 minutes you leave it on and it switches off. The lady at front desk told us we had to pay for wifi thought that was pathetic considering that every other hotels in greece have it for free. When asked for car hire got told a ridiculous price of 65euro per day the staff couldn't even give us directions to anything gave us a photocopied map. The beds and pillows are hard like a rock. The sheets had stains on it.

6/10 Okay

janine, sydney

Disliked: Room comfort
Nice rooms, but strong smell of bleach
Requested 2 rooms together but didnt get them, rooms expensive f ok r what you got, charge extra for beach towels which was i thought was rude when paying 260 euros 2 rooms one night.

8/10 Good

Wolfie934, Portsmouth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Over Nighter
Only stayed for one night as I travelled from Ithaka to Athens, but had a very pleasant stay. Alexandra on reception was helpful and organised a take-away breakfast as I was travelling early the following day. The room was OK but not fantastic and TV options were limited.

10/10 Excellent

James, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful and relaxing place to stay in Kefalonia
Astra is simply perfect for a relaxing break in the hot Greek sun. Friendly staff, very chilled-out place, all buildings and decor in excellent conditions, the gardens are fantastic. Super pool, lots of sun beds, even in August we always got lots of pool-side time. The sea and a little beach called Ammes is literally 250 metres from Astra, so it's perfect for an afternoon dip. Restaurant is decent enough but probably the only weak link, especially as there's not that many restaurants nearby either. The only watch-out....if you don't like aeroplanes landing/taking off, then this isn't the place for you! It's very close to the runway, but the planes only land a few times a day, and even then they're actually quite a cool spectacle.

2/10 Terrible

Disgruntled, Cambridgeshire

Disliked: Staff & service, room comfort
Rip off taxi fee and twin bed misrepresentation
DO NOT wait until last minute to book a taxi to the airport. It's a two minute drive but the hotel wouldn't call a cab unless they arranged payment for 20 Euros "to book in advance as they come a long way" went to reception and they hadn't booked it, called a taxi from the airport who was really grumpy as he wouldn't see much of the fare. Worse.. Booked Quad room with double and 2 singles. No... One single was a narrow bed setee with wooden arms restricting the length. The other was a narrow camp bed. Refused to change room as 'all booked' and offered to provide another camp bed that would have meant climbing over them to reach the bathrom..which didn't have thermostat on shower...boiling/cold/boiling/cold. Upside? At least the A/c worked but nothing could charge if we didn't have the key in the holder. Breakfast was good - drinks predictably expensive. Only there one night before flying but be aware that many ground floor rooms have tiny 'patio' and a view of a wall. Steep hill would be challenging for physically challenged. No pool towels available. Shop across the road and nearby Tavernas were a big help.

10/10 Excellent

W., CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great hotel
A great stay at this hotel. We were given a second room without additional charge when the staff discovered that they reserved a room for three instead of four people. The suites are spacious with great patios and views. The dinner and the complementary breakfast buffets were exceptional with large varieties of food choices. Highly recommended.

8/10 Good

Monica, Cumbria

Liked: Staff & service, property conditions & facilities, room comfort
Great location for the airport
The hotel is well located for the airport. The facilities were good. The pool area was well maintained and attractive. The breakfast was good with lots of variety. The restaurant meals were okay, but we had better in the Tavernas and there was more atmosphere. All in all a good stop over for a couple of days but I would not have wanted to be there for a full week. We had issues with the air conditioning which the staff did try and resolve, but they were unsuccessful.The bathroom was in need of some maintainance and a deep clean.

10/10 Excellent

Julie, Christchurch New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant hotel
Lovely hotel. Only stayed one night for proximity to the airport.

4/10 Poor

magda, TEL AVIV ISRAEL

Disliked: Cleanliness
disappointment
We stayed for 4 nights in the hotel whan arrived we got a very dirty room. the hotel is near the airport so you hear all the noise . the pool is nice but it cost 2 euro for each towel. the room has a very simple furniture . I was very very disappointed

10/10 Excellent

Firas, Athens, Greece

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family with 2 kids
We stayed in Astra Village for 5 nights and it was an enjoyable and pleasant stay. The kids liked it so much that they want to come back again. The rooms are very clean and well equipped. Facilities makes your stay more relaxed such as the mini-market, snack bar, all-day restaurant and parking. The hotel staff are very friendly and recommend nice place to visit. In summary, the value of money is reasonable especially if you are planning to spend a big amount of time visiting the island.

8/10 Good

Sylvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel agréable mais trop près de l’aéroport
Stayed 9 nights in Aug 2022
Response from Irene on 17 Aug 2022
Dear Simon, Thank you for your preference to stay at our hotel. We are looking forward to welcome you again in the future, Best Regrads

8/10 Good

Silvia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location molto molto bella stanze super pulite personale gentilissimo Colazione super Cena un po’ meno poca varietà di cibo Struttura vicinissima aeroporto Un po’ distante dalle cittadine e dalle spiagge più belle Mare vicino con spiaggia
Stayed 7 nights in Jul 2022
Response from Irene on 18 Jul 2022
Dear Silvia, Thank you for the nice review. We are glad that you have enjoyed your time at Astra Village Hotel. We hope to see you again in the future.

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice!
Good location not far from the airport. Nicely renovated rooms with lovely views. Lovely breakfast with fresh products.
Stayed 1 night in Sep 2021
Response from victoria on 23 Sept 2021
Thank you for your nice review

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura in ottima posizione vicino alle spiagge più belle dell’isola. Ottima la pulizia. Da migliorare il buffet della cena e la colazione.
Stayed 9 nights in Jul 2019
Response from Victoria on 2 Aug 2019
Thank you for your feedback. We will consider your suggestions.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Soggiorno piacevole
Hotel vicino alla spiaggia di Ammes con una bella piscina al bordo della quale consumare un'ottima colazione. La stanza era ampia, ben arredata e riservata, con un bel bagno ma con la doccia a filo del pavimento che quindi tendeva ad allagare il bagno. Pulizia impeccabile.
Stayed 7 nights in Aug 2018
Response from Irene on 21 Aug 2018
Thank you for your nice review

10/10 Excellent

DJ Pointiz, Paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Suite avec vue
Chambre impécable, lit baldaquin king size confortable pour les parents, 3 terrasses pour notre suite (la 14) au 2ème étage (le plus haut) avec vue mer des 3, dont une de 30-40 m2 sous le toit! A 150 m d'une plage de sable fin, un immense parking sous les arbres (important en haute saison), une piscine flambant neuve (qui ferme à 20H car jouxte bar et restaurant de l'hotel) sur une terrasse surélevée (plus haut point de l'hotel) avec une vue splendide sur la nature envirronante, la mer et le coucher de soleil en invité tous les soirs : grandiose. Le petit déjeuner est très complet et le dîner (demi pension) correct mais les boissons sont exclues. Serviettes changées tous les 2 jours, voire tous les jours, lits refaits (sauf une fois : seul bémol de notre séjour). Clim dans la chambre et le salon (où dormaient les enfants dans 2 lits gigognes (jamais remis en canapé du séjour). La réception parle un peu français, des jeux de société sont en libre service mais ping pong, babyfoot et billard sont payants. Happy hour sur coktails (non testé) au bar. Un spa (non testé). Forte proximité de l'aéroport mais pas de soucis : surtout des départs/arrivées les samedi et dimanche et de l'ordre du raisonnable pour que ça reste une attraction/une fête, plus qu'une nuisance. Je recommande chaudement cet endroit (moins sûr pour la demi pension : à la carte, sans doute plus de variété qu'au buffet 1/2 pension mais je n'ai pas vu les prix)

10/10 Excellent

Alessandro, Milano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pulizia, disponibilità e ottima posizione
Abbiamo soggiornato dal 20 al 30 giugno 2014 in soluzione bed and breakfast e ci siamo trovato benissimo. Gli appartamenti sono curati e la pulizia è giornaliera. Avendo una bimba di quasi 1 anno è stato comodissimo l'angolo cottura per preparare le sue pappe. La colazione internazionale a buffet variava ogni giorno, tutto ottimo, volendo si può anche cenare a buffet o alla carta. La piscina è a profondità graduale quindi adatta anche ai bambini per i quali è disponibile una piccola ludoteca con annessi altalena e scivolo. Il contesto è immerso nel verde con piante ornamentali e voli radenti di rondini. A meno di 5 minuti c'è una spiaggia sabbiosa e attrezzata. La zona è molto tranquilla, il centro urbano più vicino è Lassi a 10 minuti d'auto o Argostoli (15 min). Se si decide di uscire per una passeggiata serale si incontrano solo 3 o 4 taverne sul lungomare.

8/10 Good

Kari og Hans, Norge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helt greit
Helt greit opphold! Kom sent om kvelden og reiste neste dag, men rakk en god frokost ved bassengkanten.

10/10 Excellent

Thomas, Salo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Astra Village Hotel / Kefalonia - henkilökunta
Astra Village hotellin henkilökunta oli erittäin ystävällinen ja hotellissa oli rento ja kodikas ilmapiiri.