Comfort Triple Room, 3 Single Beds, Private Bathroom | Down duvets, in-room safe, individually decorated, desk
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Reviews of Hotel Silver Home - Hostel

2 out of 5
Hotel Silver Home - Hostel
Thamel, Kathmandu

Reviews

6.2
Rating 10 - Excellent. 12 out of 82 reviews" "
Rating 8 - Good. 16 out of 82 reviews" "
Rating 6 - Okay. 31 out of 82 reviews" "
Rating 4 - Poor. 13 out of 82 reviews" "
Rating 2 - Terrible. 10 out of 82 reviews" "

5.8/10

Cleanliness

7.2/10

Staff & service

7.0/10

Amenities

5.6/10

Property conditions & facilities

Reviews

6/10 Okay

Steve

Stayed 1 night in Jan 2020
Response from Prem Lama on 23 Jan 2020
Thank you Steve for your rating. hope you had great stay with us.

6/10 Okay

Verified traveller

Liked: Staff & service
Hot water was an issue, as was cleanliness. Location was difficult for my taxi to find
Stayed 1 night in Dec 2019
Response from suresh mainali on 27 Dec 2019
dear valuable guest., thank you so much giving your precious time to write review. we are so happy for your honest review. thank you so much for your suggestion and we will promise you that in future or your next visit you have to face same problems. thank you

6/10 Okay

Verified traveller

Stayed 6 nights in Oct 2019
Response from hotel silver home on 16 Oct 2019
we tried to make it easier for our clients who are staying our hotel , we try to do our best ,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are super helpful, kind and easygoing. The location is set back from the immediate busyness of Thamel to feel like a bit of a refuge.
Stayed 2 nights in Aug 2019
Response from Ranjan thapa on 29 Sept 2019
Dear Guest Namaste and Greetings Thank you very much for your warm and sweet words. It was great pleasure to host your stay in Kathmandu. Really glad to know that you had the nice stay with us. Our staff member are very happy to hear that you liked them. They are thankful to you. Our staff members take their roles very seriously and try everyday to provide quality customer service that our guest expect. We are looking forward to welcome you soon. Thank You Best Regards Management Hotel Silver Home

6/10 Okay

Stephen

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in May 2019
Response from Ranjan thapa on 29 Sept 2019
Dear Guest Namaste and Greetings Thank you very much for your warm and sweet words. It was great pleasure to host your stay in Kathmandu. Really glad to know that you had the nice stay with us. Our staff member are very happy to hear that you liked them. They are thankful to you. Our staff members take their roles very seriously and try everyday to provide quality customer service that our guest expect. We are looking forward to welcome you soon. Thank You Best Regards Management Hotel Silver Home

4/10 Poor

Ric, Malaysia

Disliked: Cleanliness, property conditions & facilities, room comfort
Very poor maintenance:- 1. Room fan was not working well, unable to control the speed. 2. Bathroom basin tap not working also. I have highlighted to hotel staffs, but they advised me to control the main tap under the basin. 3. Door knob also damaged, unable to open & always stuck!! In summary, very poor maintenance!!
Stayed 4 nights in Sep 2018
Response from Ranjan Thapa on 29 Sept 2019
Dear Guest Namaste and Greetings Thank you very much for your warm and sweet words. It was great pleasure to host your stay in Kathmandu. Really glad to know that you had the nice stay with us. Our staff member are very happy to hear that you liked them. They are thankful to you. Our staff members take their roles very seriously and try everyday to provide quality customer service that our guest expect. We are looking forward to welcome you soon. Thank You Best Regards Management Hotel Silver Home

8/10 Good

T, Doha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2018
Response from saroz on 9 Jul 2018
Thank you

2/10 Terrible

Nav

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Appalling room condition
Lets start with a good point. The only good thing about this hotel were the staffs. They were friendly and always willing to help but the condition of the hotel was so appalling that nothing could be done to improve our stay. First of all,it is a mission to get to the hotel unless you take a taxi.The floors were so dirty, i could not literally take off my shoes. Bedsheets, blankets looked unwashed and stinky. Toilets were filthy and the flush stopped working on the first day. They changed the room for me after the request but it was identical. Doors looked liked it has not been changed since the hotel was opened. I saw cockroaches in the morning under the carpets and told the cleaner but she took it so casually and was surprised. I had plans to stay the next whole week but decided to go outside of Thamel. This is the worst state I have seen of a hotel room.
Stayed 2 nights in Jun 2018
Response from saroz on 26 Jun 2018
Dear Guest Thank you very much for your review of our hotel, We are always happy to hear the feedback from our guest. We are glad that you like our staff member. We are not totally agree with your review. As you complain about the first room we changed your room and I personally went to that room and checked everything and I didn't found anything that you complained. You complain about the toilet flush and It was working properly, Obviously flush tank take little time to pour after you flush. You complain about the linens but we change every linen after guest check out from the room. I don't know how you found that dirty, Still we gave you better room when you paid very low for the budget room. Everything have weakness and obviously we also have some weaknesses but your review shows that you desire the five star facility with the very low price. We will try to provide more better service to our customer in coming days and hope to welcome you and serve you again. Thank you

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Average
Hotel was freezer at night Room temperature was 3 celcius at night Would not recomond any one for winter months no heating in rooms Ignoring little repairs to washroom, doorlocks Breakfast was good staff are nice Hotel needs TLC Summer months may be ok for the price .
Stayed 4 nights in Jan 2018
Response from saroz on 30 Jan 2018
Dear Guest Greetings Thank you for your great review of our hotel. It was great pleasure to host your stay in Kathmandu. We are very glad that you like our service and staff. We will consider about negative things and try to improve those things in coming future. Hope to welcome and serve you again. Thank you Hotel Silver Home

8/10 Good

George

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2017
Response from Rijal harry on 5 Nov 2017
Thank you for taking time to review our property. We hope we can serve you again in coming future.

8/10 Good

Verified traveller

Liked: Staff & service
Very good Value for money!
Pros: Very good value for money. Rooms have windows, electricity, hot water and clean bed sheets. Fan works great. Free breakfast. Friendly workers. Other: Washroom is not in so good condition, but for this cheap what can you expect. Beds are not very comfortable but again I am happy if I think how cheap it was. Cons: Wifi does not work. But it does not really work in the nearby hotels that cost more either. So I recommend you to just buy a local data sim card.

8/10 Good

Michael

Liked: Cleanliness, staff & service
An island of calm amidst the tourist frenzy
Great, friendly staff. Room was pretty basic but it was clean and felt safe and the price was good. A bit hard to find, but once you know where it is, it's a great location because it in the heart of Thamel but doesn't feel like it - so there's a buffer from that tourist street madness, although you can get there pretty quickly if you want.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Betrayal
The hotel booked our room despite of being full. Thua when we arrived they offered us a room in another hotel. That room was filthy and when we complained the manager refused to help us at all. Receptionist was a little reasonable who subsequently arranged a little better room in another hotel.

6/10 Okay

Verified traveller

Good location in Thamel
Good spot off the main roads with included breakfast. Room was decent for the price. The staff were friendly and helpful but I was overcharged for the second night that we hadn't reserved through Expedia.

6/10 Okay

robert

Liked: Staff & service
Hotel was fine difficult to find
Had a great experience, had trouble fine hotel. Everyone was very helpful. For the price it was good place to stay.

6/10 Okay

Blake

Disliked: Cleanliness, property conditions & facilities, room comfort
Cheap hotel didn't really feel secure.
Room was old and dingy. Shower too a long time to heat up. People were incredibly loud outside. My senses were all agreeing the room was pretty unclean.

10/10 Excellent

mumin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
silver hotel katmandu
I really enjoyed my stay in silver home,katmandu where i made so many friends because it was so easy to comunicate with people. my best wishes to rajhun, and his gentelmen at the reception desk as well as his roomcleaning ladies Kamala and Radhu thapa who so beautiful

6/10 Okay

Dhan

Liked: Cleanliness, room comfort

6/10 Okay

S. K., New Jersey, USA

Liked: Room comfort
review
Fine

6/10 Okay

emily, SG

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Could be cleaner
Pros: near the bus station walking distance. Central location in thamel. Helpful staff Cons: too many beds in the dorm (like 10 or more). Heaps of trash in the toilet lol

10/10 Excellent

A Traveller, London, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap and cheerful. Does the job.
Staff were lovely. Decent stay for the price.
Response from Rijal harry on 2 Jul 2016
Dear valuable guest thank you very much for your warm and sweet words. We the Hotel Silver Home Team are delighted that we have made you feel home with warm Nepalese hospitality and it has been a pleasure having you as our guest. Our guest's satisfaction and happiness is our main concern and our success we will try our best to create unique experiences and fond memories with a difference and we're always at your service.. . best regard. hotel silver home thank you..

10/10 Excellent

Sanjiwani, Denver, CO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonable stay
Very friendly people. Breakfast was served on time everyday, great hospitality.
Response from Rijal harry on 2 Jul 2016
Dear valuable guest thank you very much for your warm and sweet words. We the Hotel Silver Home Team are delighted that we have made you feel home with warm Nepalese hospitality and it has been a pleasure having you as our guest. Our guest's satisfaction and happiness is our main concern and our success we will try our best to create unique experiences and fond memories with a difference and we're always at your service.. we will do our best pay our effort for upcoming days best regard. hotel silver home thank you.

6/10 Okay

Verified traveller

Liked: Staff & service
Affordable rooms at a great location.
Situated in a great location that's not too difficult to find at a very reasonable price.
Response from Rijal Harry on 29 Apr 2016
Dear valuable guest thank you very much for your warm and sweet words. We the Hotel Silver Home Team are delighted that we have made you feel home with warm Nepalese hospitality and it has been a pleasure having you as our guest. Our guest's satisfaction and happiness is our main concern and our success we will try our best to create unique experiences and fond memories with a difference and we're always at your service.. yes we're situated in small way in to quiet location not so noisy to sleep at the night.. We thank you for choosing to stay with us and we looking forward to see you in your next holiday in Nepal very soon with great pleasure. thank you. best regard.

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Good budget option
Very helpful staff. Basic rooms but cheap in good location.
Response from Rijal Harry on 29 Apr 2016
Dear valuable guest thank you very much for your warm and sweet words. We the Hotel Silver Home Team are delighted that we have made you feel home with warm Nepalese hospitality and it has been a pleasure having you as our guest. Our guest's satisfaction and happiness is our main concern and our success we will try our best to create unique experiences and fond memories with a difference and we're always at your service.. best regard hotel silver home thank you.

10/10 Excellent

Laura, Cornwall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good cheap hotel in Lakeside
The staff in Silver Home were great. Not pushy salesmen, and always very happy to help with any questions. We enjoyed our stay there.
Response from Rijal harry on 2 Jul 2016
Dear Guest thank you very much for your warm and sweet words. We the Hotel Silver Home Team are delighted that we have made you feel home with warm Nepalese hospitality and it has been a pleasure having you as our guest. Our guest's satisfaction and happiness is our main concern and our success we will try our best to create unique experiences and fond memories with a difference and we're always at your service.. yes we're situated in small way in to quiet location not so noisy to sleep at the night.. best regard hotel silver home thank you,

8/10 Good

Deasy, jakarta

Liked: Staff & service, room comfort
friendly staff
we arrived at silver hotel so late..almost 4am because of 3 days delayed on KLIA. and actually we delayed for 2 days to stay at silver home hotel. but the staff are so kind, they helping us to not pay again for new reservation. the staff are friendly, one man name Ranjan also help us to go around kathmandu. the room is comfortable, just not comfortable with electricity problem (well all hotel in kathmandu have this problem anyway)
Response from Rijal harry on 2 Jul 2016
Dear Guest thank you very much for your warm and sweet words. We the Hotel Silver Home Team are delighted that we have made you feel home with warm Nepalese hospitality and it has been a pleasure having you as our guest. Our guest's satisfaction and happiness is our main concern and our success we will try our best to create unique experiences and fond memories with a difference and we're always at your service.. yes we're situated in small way in to quiet location not so noisy to sleep at the night.. We thank you for choosing to stay with us and we looking forward to see you in your next holiday in Nepal very soon with great pleasure. thank you. best regard.

10/10 Excellent

Puneet, New Delhi

Liked: Cleanliness, staff & service, room comfort
indeed its a home away from your home.
Well it was a buiseness and a leasure trip, i must say my stay as always was so comfortable, value for money, it wont be incorrect to say its a Home away from your home. I mean it guyz n especially theres one Mr Alex whos out n out a thorough guy who can help you with just aboug anything related to your treks n adventure in and around Kathmandu and Mr Brish who can be of utmost help @ the hotel itself. I have been staying @ this property for gud 20 years now. As i frequent kathmandu almost every two to three months.

6/10 Okay

Verified traveller

Liked: Staff & service
Just ok
The dormitory was cold, there was a gap in the doorway that went to the balcony (inaccessable), but the blanket kept me warm. The bathroom was gross, no waste bin and always wet.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
it was oke, but...
If you stay in the hotel everything is fine. But when i came back after a trip and i wanted a room, they were not nice to me. And they had no room and didn't knew if they had one the day after.

10/10 Excellent

Brian, Sydney, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent for the price
Excellent location - central Thamel but quiet. Staff friendly and helpful. The breakfast is good. I have stayed at the Silver Home several times and it is a little better this year than last.

8/10 Good

Verified traveller

Liked: Staff & service, room comfort

2/10 Terrible

Solo traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Worst hotel
Dirty and damp. Stains all over bedsheet. Not recommended at all.

8/10 Good

Liz, Wisconsin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and accommodating staff!
I had a great stay. The room was clean and the showers had hot water. I was traveling with 2 friends and they provided us with a room with 3 separate beds. We celebrated Holi after we checked out. When we came back soaked and filled with colors they let us go to our already clean room to shower for free. So nice! That way we could travel home comfortably. I'd recommend this place! Very affordable. In a corner street in Thamel, so away from all the craziness!

8/10 Good

Sagnet, jalandhar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
awwwoosssam
All the things were very good,hotel staff behavior was very friendly.overall it was nice stay there thanx to hotel.com to finding a such budget hotel in out door places.and one more thing that i am looking for my next vocation in Andaman island you may also send an links o budget and comfy hotels.hope we will in touch in future

6/10 Okay

Verified traveller

Liked: Staff & service

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room. Breakfast not too bad. The staff is simply amazing. I will defenetly stay in this hotel again once I'll get back to kathmandu.

6/10 Okay

Christopher

Disliked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

Garth, Bhuktupur

A nice stay
Friendly staff very helpful

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place is a dump

2/10 Terrible

Siva

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad hotel come accros in katmand deep in side
Electricity cut no backup no lighting in the toilet, tap water very bad smell, taxi driver can't find the hotel.

4/10 Poor

G

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good for single travelers who are staying for 1-2 days.

8/10 Good

Ron Veto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect choice for my trip to darjelling
I enjoyed my stay at the Hotel Silver. The staff proved to be very helpful going out of their way to make me happy. The restaurant staff were excellent. This hotel caters to all types of tourist both Western and Indian tourists. I felt very safe for myself and also my belongings. They should provide a international call service to their phones as that was a slight obsticle for contact and also to make onward travel payments. I needed to go outside the hotel to do this which was a drag. Otherwise my stay was very comfortable.

2/10 Terrible

RLM, SA, TX

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Backpackers ONLY
If your looking for a cheap one night stay and or a backpacker traveling for the night then this is the place.

6/10 Okay

Leon

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Very very cheap but you can find better
Very cheap room but at that price...

2/10 Terrible

Deepak

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Electricity goes 10 to 12 hr. daily. Every thing is costly water bottle cost Rs.35. no water while taking dinner. No TV in room which was given to me. Generally within this rent we get in India, TV, electricity which would allow to read at least book or do any academic work , free water in Room etc. but in the hotel silver in it was not avaibale at this rate. I feel myself that I have taken wrong dicision to book room in this hotel.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Damp and dirty
Nothing like it appears online. I'm used to staying in budget places, but this was damp, dirty and thoroughly unpleasant. Bathroom was filthy with fixtures hanging off the walls and coackroaches running around. The whole place, including the bed, was damp and therefore freezing cold. The staff were, however, decent enough to give us a partial refund from an online booking. We moved a few meters down the road where, for a matter of a few pence more, we got a vastly more comfortable room. We were not the only guests to have done this on the night we were there.

4/10 Poor

Sera, Galicia

Disliked: Staff & service
Ok only for staying
Cheap hotel to stay for some days. You get what you pay for. Do not trust anybody as you will be offered better deals in days out, buses and plane tickets which aren´t better deals. It is not the end of the world, but get informed in different places before taking a decision. If travelling in a rush, then get everything sorted over there. It will be slighter expensive, but you´ll save time.

6/10 Okay

Verified traveller

Liked: Staff & service, amenities
Disliked: Cleanliness
Stayed 2 nights in Jan 2020
Response from Prem Lama on 23 Jan 2020
Hi, Very sorry for not able to meet your expectations. and thank you very much for your time and review. it will be great to hear from you and to know where we could do better.

8/10 Good

Verified traveller

Liked: Staff & service
部屋が広い　日当たりが良い
Stayed 2 nights in Nov 2019
Response from suresh on 3 Dec 2019
すばらしいレビューをありがとうございました。 私たちはあなたが私たちのホテルを気に入ってくれてとても幸せです。

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018
Response from Ranjan thapa on 29 Sept 2019
Dear Guest Namaste and Greetings Thank you very much for your warm and sweet words. It was great pleasure to host your stay in Kathmandu. Really glad to know that you had the nice stay with us. Our staff member are very happy to hear that you liked them. They are thankful to you. Our staff members take their roles very seriously and try everyday to provide quality customer service that our guest expect. We are looking forward to welcome you soon. Thank You Best Regards Management Hotel Silver Home