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Reviews of Wenpin Hotel Pier2

3.5 out of 5
Wenpin Hotel Pier2
No.22, Dayong Road., Yancheng District, Kaohsiung

Reviews

7.4

Good

Rating 10 - Excellent. 87 out of 375 reviews" "
Rating 8 - Good. 128 out of 375 reviews" "
Rating 6 - Okay. 104 out of 375 reviews" "
Rating 4 - Poor. 37 out of 375 reviews" "
Rating 2 - Terrible. 19 out of 375 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Nicholas

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023
Response from WEN on 25 Oct 2023
感謝您，希望下次有機會再為您服務

10/10 Excellent

Chia-Fang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is perfect. Great location, spacious room, clean and comfortable, etc.
Stayed 1 night in Jul 2023
Response from CHING on 30 Jul 2023
Dear traveler, Chia-Fang: Thank you for choosing to stay at Wenbin Hotel in Kaohsiung. To share your experience and feel. Nice to hear from you are satisfied, and hope to visit the hotel again next time.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1)The management and the staff are Very friendly and helpful 2)The location is good. as it is near the MRT and also near the Popular tourists sights 3)The room is clean and spacious 4)Amenities are good
Stayed 7 nights in Sep 2019
Response from 周經理 on 9 Oct 2019
Dear, thanks for choosing to stay at the Wenpin Hotel in Kaohsiung. To share your experience and feel. Nice to hear from you are satisfied, and hope to visit the hotel again next time.

8/10 Good

Joe, AB, Canada

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
That's comfortable and beautiful room. Close to MRT station, family mart, pier 2 art centre. They're walkable. Air conditionier is good when ouside is very hot. Kind staff. I satisfied most of them, I recommended this hotel to you!
Stayed 1 night in Oct 2019
Response from 周經理 on 5 Oct 2019
Dear Joe, thanks for choosing to stay at the Wenpin Hotel in Kaohsiung. To share your experience and feel. Nice to hear from you are satisfied, and hope to visit the hotel again next time.

8/10 Good

Verified traveller

Small but decent room, which was good enough for just a sleep for me👍
Stayed 3 nights in Apr 2019
Response from Yun on 4 May 2019
Dear Anonymous, thank you for your comments. Hope to see you again.

8/10 Good

Stanley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel near Pier 2
The hotel is closed to pier 2 and the MRT/LRT. Taking the LRT, you explored another part of the city. If you used the easy card, it costed NT$10 no matter how far you travel vs NT$20 if you pay cash. The front desk is friendly and helpful. The only complaint is the hotel decoration is a little bit out dated.
Stayed 4 nights in Apr 2019
Response from chou on 13 Jun 2019
Dear Stanley 您好，非常感謝選擇入住高雄文賓大飯店，撥空分享您的住宿經驗與觀感，也很高興您對我們的服務及住宿環境感到滿意，那有關一些您不滿意及建議的地方我們會著手改進，也希望下次再度光臨本飯店，有機會再為您服務。

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Mar 2019
Response from lin on 30 Apr 2019
Dear您好,非常感謝選擇下榻高雄文賓大飯店，撥空分享您的住宿經驗與觀 感，有關一些您不滿意及建議的地方我們會著手改進，也希望下次再度光臨本飯店，有機會再為您服務。

8/10 Good

Tri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and cool hotel to stay
Good place to stay and take a look around the Gaoxiong (Kaohsiung 高雄）area. You are also very close to the Love River that you can just walked to. Took me about 10 minutes to get to the Love River. Took a bit longer to get to the stadium where the marathon started.
Stayed 2 nights in Feb 2019
Response from chou on 20 Feb 2019
thank

10/10 Excellent

Kaeli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable room and good location! There was no housekeeping service in the room, so keeping it clean during your stay is on you, but there's a self-service laundry which helps.
Stayed 5 nights in Feb 2019
Response from chou on 10 Feb 2019
Thank You

6/10 Okay

Gene

Liked: Cleanliness, staff & service
Would be willing to stay there again at that price
The room was old-fashioned, but clean. The breakfast food was not very suitable to a Westerner, but not bad. I was a bit alarmed that I was told there would be free parking, but when I arrived around 8 PM we discovered they had no more parking available, and we had to find a place to park on our own. I assume if we had to park in paid parking somewhere they would have reimbursed us.
Stayed 1 night in Jan 2019
Response from CHOU on 31 Jan 2019
THANK YOU

6/10 Okay

Jordan

Liked: Staff & service
Stayed 3 nights in Dec 2018
Response from Lin on 23 Dec 2018
謝謝

6/10 Okay

Verified traveller

Stayed 1 night in Oct 2018
Response from LIN on 25 Oct 2018
您好,非常感謝選擇下榻高雄文賓大飯店，撥空分享您的住宿經驗與觀感，希望下次再度光臨本飯店，有機會再為您服務。

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Cheap stay in a decent location. Room is sufficient for what you're paying
Stayed 1 night in May 2018
Response from Lin on 3 Jun 2018
Thanks for your accommodation, have a nice trip.

8/10 Good

Ben, Washington, DC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet hotel close to harbor, subway station
Wenpin Hotel is an excellent value. Background: I stayed there for 7 nights in April 2018 and I speak Chinese. Pros: Great location. Walkable to the lovely Kaohsiung Harbor and Pier-2 area with great views, shopping, and a plethora of affordable restaurants. Also just a few minutes' walk to Yanchengpu Metro Station, from which it's quick and cheap to get just about anywhere in the city. Facilities-wise, the wi-fi is fast and reliable, and the hot water for the shower worked 6 out of 7 days I was there. The hotel is on a quiet side street and there's not much noise from the outside. I slept soundly. The staff are friendly and accomodating (it helps that I speak Chinese). They printed out boarding passes for me, gave me extra hangers, and provided useful information about the area. Cons: The walls are thin. I lucked out; on only one night were there noisy people staying next to me. The breakfast is so-so, and it's too early (6-8am) for my taste. Also there's occasionally a bad smell in the bathroom, although I think this is true of all budget hotels here. Overall, a great value in my favorite city in Taiwan.
Stayed 7 nights in Apr 2018
Response from Lin on 29 Apr 2018
Dear Ben Thank you for your comments. I apologize for the problems that you encountered during your stay. We’ll improve each point that you have meet. Thank you for staying with us, and we look forward to another chance to serve you.

8/10 Good

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Lin on 15 Apr 2018
謝謝您的入住,希望下次有機會為您服務

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from CHOU on 15 Apr 2018
感謝您的入住及評語，希望有機會再為您服務

6/10 Okay

Timothy

Disliked: Room comfort
Poor room placement
Ask if you’re room is by the elevator. While it’s a very cool view with a huge window, it’s not worth the people noise in the morning. If you can’t find this hotel, it’s across from some meditation center.
Stayed 1 night in Oct 2017
Response from Lin on 26 Dec 2017
Thanks for your comment!

10/10 Excellent

Anissa

Liked: Staff & service, room comfort
Adventure of Kaohsiung
The location is good. It is easy to get to many different places including the Kaohsiung Main Station by MRT -- one stop after Formosa Blvd of the Red Line. The Main Reason to go to Kaohsiung is to see the Great City of Buddha and the Museum. My husband and I spent two days there. We enjoyed it.
Stayed 6 nights in Nov 2017
Response from Lin on 6 Dec 2017
Thank you!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
We only stayed for 1 night but enjoyed the Hotel. Easy to find. Close to MRT. It's in a nice artistic area of the city.
Response from General Manager on 21 Feb 2017
Thanks for your staying. Have a nice trip!

6/10 Okay

Diana

Liked: Staff & service
Response from General Manager on 25 Dec 2016
謝謝

6/10 Okay

Robert

Liked: Staff & service
Convienient but basic
The Hotel is quite old and quite noisy due to shutters and other outside noises. Quite comfortable. relatively basic. Staff speak little English. Very convenient for local bars and tourist attractions.
Response from General Manager on 27 Nov 2016
Thanks for your comment, we will improve our defect to be better

6/10 Okay

Kevin

Liked: Property conditions & facilities, room comfort
A decent bang for the buck, but not the best
How to describe Wen Pin? It seems like it really wants to be comfortable, classy, old fashioned hotel, but doesn’t quite succeed in doing so. I booked it because it was the highest rated hotel within my budget. However I also booked a hotel in Taipei for a similar price which was much nicer. It has an excellent location, one block from the KMRT and a few blocks from the ferry to Qijin. The rooms and lobby are decked out with old style European furniture. I had some trouble checking in because I had changed my reservation, but they were ultimately able to sort it out. The rooms are mostly clean and quite large but the building is noticeably aged, and there is a faint musty smell in the air (but it is not very noticeable). The shower is ok but the head is quite low and it’s in a bathtub with a shower curtain rather than a door. There is free Wi-fi but it seems somewhat slow, I got faster speeds tethering my computer to my phone. Ultimately, your experience here comes down to your expectations. Those with high expectations should stay somewhere else, those with low expectations will have them exceeded. As for me, I think next time I’ll be willing to pay a little more to stay somewhere else.
Response from General Manager on 23 Nov 2016
Thanks for your commentary,, we will improve the defect to do our best.

8/10 Good

Yip Chong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
other than the room is leaking with water , everything is working fine and also a good location to stay.
Response from General Manager on 16 Sept 2016
Thank you for the opportunity to serve you again.

6/10 Okay

Trang

Liked: Staff & service
Disliked: Property conditions & facilities
Old facilities but clean.
I stayed in dormitory room. The room and equipment were very old. The TV than cannot be turned on, old wallpaper, old floor carpet and shower room. However, the bed was clean and with curtain that gave me some privacy. (^_^) The hotel was very near to Railway Museum, there are many shops and restaurants, convenience stores within 5 min. walk. Staff at the hotel don't speak much English but they were very friendly and helpful.
Response from LIN on 21 Aug 2016
Thank you.

6/10 Okay

Jiun-Jye, Taipei

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed for one night, cheap dorm, clean.
Response from Lin on 23 Jul 2016
謝謝您的評語.有機會再為您服務

8/10 Good

Chiew, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
250116 to 260116
Good location near MRT. Staff was polite and helpful. Breakfast is okay.
Response from Lin on 28 Feb 2016
Chiew, Thank you for your visit, hope to see you in the future.

8/10 Good

Ryan, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel near the sea side
Great location, near the MRT station and city. Room is clean and comfortable
Response from Emily on 23 Jan 2016
Dear Ryan, Thank you so much for your review of your recent stay. We are so glad to hear that you enjoyed your stay. We are looking forward to see you in the future.

6/10 Okay

kam por

Liked: Staff & service
Response from Lin on 16 Jul 2016
謝謝您，有機會再為您服務

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Services was good,staffs give out what they can,I did not expected that the hotel itself haven't keep the maintenance job well !
Response from 周經理 on 15 May 2016
謝謝您，有機會再為您服務

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious, comfortable, and friendly staff
Hotel near to the MRT station exit A and Pier 2 Art Centre, so very convenient and accessible. Cycling is best transport to go around this area, very near tourist hotspot like qijin island, love river...While you are cycling, you can enjoy the scene.
Response from Lin on 16 Jul 2016
謝謝您，有機會再為您服務

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Close by the Mrt. Spacious room. Friendly staff.
It was quite a nice stay. Staff are friendly. Located just a very short walk from the Mrt station. Room is very spacious witha separate sitting room. The room that I stayed has 2 big windows but facing the wall of the next building, so natural light doesn't come in. There were mosquitoes in my room. I got bitten many times. The bathroom is spacious, but the shower head is fixed too low. The door of the shower room is not sturdy. The room is cleaned daily. The staff at breakfast are very friendly. Food is quite good if you like the Chinese breakfast of congee and sidedishes. Perhaps for western travelers, there isn't much choice of bread or fruits.
Response from Lin on 16 Jul 2016
謝謝您，有機會再為您服務

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
A bit loud for China visitor
Chinese visitor is very loud on the hallway. soundproof is bad in this hotel. otherwise, this hotel is okey for visit.
Response from 周經理 on 15 May 2016
謝謝您，有機會再為您服務

8/10 Good

KP, HK

Liked: Cleanliness, staff & service, room comfort
Reasonable Price
Good price for a short sleep with breakfast included. Good design for light block. Staff are super helpful.
Response from Lin on 23 Jul 2016
謝謝您的評語.有機會再為您服務

6/10 Okay

Eva Wong, Hong Kong

Disliked: Cleanliness
Have mosquito and cockroach T.T
Response from Lin on 16 Jul 2016
謝謝您，有機會再為您服務

10/10 Excellent

Barry, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't judge the book by its cover.
The services and the food they provide are worth the stays. It's near MRT lane and one of the scenery view, Love river.
Response from 周經理 on 15 May 2016
謝謝您，有機會再為您服務

6/10 Okay

TSUYOSHI

Liked: Staff & service
周辺に観光スポットが多い
Stayed 1 night in Mar 2024

6/10 Okay

Chiawei

Travelled with group
Liked: Staff & service
Stayed 1 night in Dec 2023
Response from CHING on 19 Dec 2023
謝謝 歡迎您

10/10 Excellent

WEN HSIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from CHING on 19 Dec 2023
感謝您 歡迎您再度光臨

8/10 Good

Lup Hop

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
地方較大且平宜。
Stayed 2 nights in Sep 2023
Response from LULU on 12 Sept 2023
親愛的旅客 Lup Hop，您好: 誠摯地感謝您選擇文賓飯店入住，非常開心您滿意此次的住宿體驗並給予肯定，這是我們的榮幸。未來我們也將持續致力於提供良好的住宿品質與真摯的舒適服務用心感動每位旅客。期盼在不久的將來，能有榮幸再次為您服務。祝 您有個美好的一天

10/10 Excellent

Tseng-yuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很棒。
安靜、舒適，而且飯店位置臨近捷運和輕軌，要去百貨公司或夜市，都相當方便^_^ 旁邊又有藝術裝置和電影院，且離港口很近，要出海去旗津遊玩，很方便^_^
Stayed 1 night in Jul 2023
Response from LULU on 16 Jul 2023
親愛的旅客 Tseng-yuan，您好: 誠摯地感謝您選擇文賓大飯店入住，非常開心得知您滿意此次的住宿體驗並給予肯定，這是我們的榮幸。未來我們也將持續致力於提供良好的住宿品質與真摯的舒適服務用心感動每位旅客。期盼在不久的將來，能有榮幸再次為您服務。祝 您有個美好的一天

8/10 Good

CHIA-FA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from LULU on 4 Jul 2023
親愛的旅客CHIA-FA您好，感謝您的入住及評分，您的評論對我們是很大的鼓舞，期待您下次的光臨，祝您有個美好的一天。

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from LULU on 4 Jul 2023
親愛的旅客Anonymous您好，感謝您的入住及評分，您的評論對我們是很大的鼓舞，期待您下次的光臨，祝您有個美好的一天。

8/10 Good

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
服務態度好
Stayed 2 nights in Mar 2023
Response from WEN on 10 Apr 2023
謝謝你的蒞臨!

2/10 Terrible

KIN MING

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
不想回去的酒店
1）早上8點進行翻新工程，被電鑽聲驚醒，打電話投訴，只回覆「不好意思」，工程繼續，惟有早點出門口，傍晚回來，職員說當天會完成工程，並贈送小禮物作補償，回房後，噪音持續。 第二天早上7點多，繼續翻新工程，我這天ckeck out，已經懶得投訴，又惟有早點出門口。 2）門鎖失靈，關門後，不用房咭也可打開，馬上到櫃枱要求維修，修好後，隔天再壞。 3）水煲煲水後，倒出來的水是茶色的，不敢再用。 4）入住當天有up grade房間，職員態度亦算親切，但無補於事。 結語：飯店應該給旅客提供一個休息的地方，但我我經常要想辦法離開飯店，離開後，又要想辦法遲點回去。 至於小禮物，我沒看，也沒帶走。
Stayed 4 nights in Dec 2022
Response from WEN on 23 Dec 2022
您好,造成您的不愉快,深感抱歉!

4/10 Poor

hsiu hsien

Travelled with family
Liked: Cleanliness
房型大小和廣告不一樣有，廣告不實的感覺
房間不像照片給的一樣，是一個非常小的房間 我加了費用才能有大一點點的房間 退房時間是11:00，要是慢半小時，他又要收一次費用
Stayed 1 night in Mar 2020
Response from YUN on 10 Apr 2020
親愛的旅客，您好: 誠摯地感謝您選擇文賓大飯店入住，並於百忙之中留下如此寶貴的反饋。這邊跟您說明一下，每種房型都有區分標準及豪華型，主要就是差在空間大小，每種房型也都有確實標記坪數供您參考，另外退房逾時，我們收取的是加休費1hr $150並非房費，我們會把您的意見與團隊分享並跟進改善，以優化飯店服務。期盼在不久的將來，能有榮幸再次為您服務。 祝您有個美好的一天~

4/10 Poor

YUDE

Disliked: Staff & service
水龍頭斷一下就斷，環境不推
Stayed 2 nights in Feb 2020
Response from 周經理 on 6 Feb 2020
Dear您好,非常感謝選擇下榻高雄文賓大飯店，撥空分享您的住宿經驗與觀感，有關一些您不滿意及建議的地方我們會著手改進，也希望下次再度光臨本飯店，有機會再為您服務。

4/10 Poor

Shu chen

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from 周經理 on 5 Feb 2020
Dear您好,非常感謝選擇下榻高雄文賓大飯店，撥空分享您的住宿經驗與觀感，有關一些您不滿意及建議的地方我們會著手改進，也希望下次再度光臨本飯店，有機會再為您服務。

2/10 Terrible

Verified traveller

Stayed 4 nights in Jan 2020
Response from 周經理 on 31 Jan 2020
Dear您好,非常感謝選擇下榻高雄文賓大飯店，撥空分享您的住宿經驗與觀感，有關一些您不滿意及建議的地方我們會著手改進，也希望下次再度光臨本飯店，有機會再為您服務。

6/10 Okay

Sujin

Travelled with group
Disliked: Property conditions & facilities, room comfort
추워요
추운데 에어콘이 차단 안되네요.
Stayed 1 night in Jan 2020
Response from 周經理 on 26 Jan 2020
謝謝您

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2019
Response from 周經理 on 29 Dec 2019
謝謝您