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Reviews of Royal Group Hotel Chun Shan Branch

3.5 out of 5
Royal Group Hotel Chun Shan Branch
No.11-2, Xingzhong 2nd Rd., Lingya Dist., Kaohsiung

Reviews

8.6

Excellent

Rating 10 - Excellent. 205 out of 514 reviews" "
Rating 8 - Good. 237 out of 514 reviews" "
Rating 6 - Okay. 54 out of 514 reviews" "
Rating 4 - Poor. 15 out of 514 reviews" "
Rating 2 - Terrible. 3 out of 514 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Chun-Hung

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We book a room with 2 queen beds. The room is so spacious! It is like a suite, but at the price of a standard room. We love the room. The hotel service is excellent. The breakfast is great. The worker at the breakfast area, Mrs. Chen, is really wonderful. We will come back again!
Stayed 4 nights in Jan 2024

8/10 Good

Paul

Liked: Staff & service, room comfort
The hotel was great! Location of the MRT is very near and convenient. Breakfast was awesome and had good options of bread, dumplings, eggs, meat, fruits, veggies. Only thing would be, the hallway to the room smelled a little bit like cigarettes, and the beddings are a little bit worn out. Otherwise, this hotel is a great option for its price.
Stayed 3 nights in Mar 2023

8/10 Good

Andreas

Stayed 1 night in Feb 2023

10/10 Excellent

Chun-Hung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second stay in a short period. I love this hotel during our first stay. So I quickly book this second stay. Excellent hotel and nice breakfast. Highly recommend!

10/10 Excellent

Chun-Hung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for the price I paid. Excellent complementary breakfast. We love it and have already booked another stay.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convinient location near MRT. Great breakfast. Good rooms.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Laundry service not good
Stayed 1 night in Dec 2019

10/10 Excellent

Chye Hoon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2nd time here
2nd time here... like the location, short walk from Sanduo shopping district station. Also like the spacious room. 24/7 free coffee & drinks at the lobby:) so I don’t have to boil water n make my drinks in the room ..
Stayed 3 nights in Oct 2019

10/10 Excellent

Young

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel. Great location, near to MRT, friendly and helpful staff, clean and modern rooms. Will stay again - will probably be the only hotel I'll stay at in Kaohsiung.
Stayed 2 nights in Sep 2019

6/10 Okay

Chi Hau Jams, Japan

Liked: Staff & service
Disliked: Cleanliness
House keeping must be improved.
It is my second time stay but would be the last. Room was not cleaned up well. A lots of hair on the toilet floor and toilet was smelly. I finally sprayed the toilet area with water myself. Breakfast is not good. Flies all around the fruit plate. Good point: big room with good price, next to subway station.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient
Near MRT station and malls.
Stayed 4 nights in Apr 2019

10/10 Excellent

Percy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Price worthy, close to railway station and night market
Stayed 2 nights in Jan 2019

10/10 Excellent

Ong, TW, Taiwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed for four days. The first day was weird because the room was partially made up with loose bedsheets and wet towels scattered all over. We had to get the receptionist to settle the issue for us. At least the restaurant serves 24-hours free snacks and drinks. Try to avoid 9am for breakfast as that seems to be the literal peak hour.
Stayed 4 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

10/10 Excellent

Chye Hoon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice
Fantastic location near Sanduo shopping district. Short walking distance to hotel. Breakfast was delicious n staff was friendly. There is self service laundry with washing n drying machine!
Stayed 4 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice to stay there
Stayed 1 night in Nov 2018

8/10 Good

fuh yiing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Those staffs are nice and polite. The room cleaningness is satisfactory. The breakfast provided by this hotel is absolutely good and wide range of selections are available. It is get really close to KRT station.
Stayed 2 nights in May 2018

6/10 Okay

Fabio

Liked: Cleanliness
Stayed 1 night in May 2018

10/10 Excellent

Jihua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Coming soon
Good room, good services, good breakfast.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Convenient Hotel
The hotel is close to rapid transit / underground train station and to large department stores.

8/10 Good

Ai Hwa

Liked: Cleanliness, staff & service, room comfort
飯店的地點，清潔度和服務態度都是非常好。只是房間內的香煙味真的太重。我們已經有請服務人員噴芳香劑了，但是香煙味還是蓋不住。飯店離三多商圈捷運站非常近,非常方便。

8/10 Good

KH, Malaysia

Liked: Cleanliness, staff & service, room comfort
Nice budget hotel
Surprising service for 24 hours free self service coffee. Clean room and great location.
Stayed 2 nights in Nov 2017

8/10 Good

Verified traveller

Liked: Staff & service
Nice hotel with easy access to subway
Good location. Close to subway, night market and some shopping. Everything smelled of stale cigarettes.
Stayed 3 nights in Nov 2017

8/10 Good

Aw

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good for 24 hours free f&b, got food restaurant,7-11 and shopping mall not far. near MRT.
Stayed 5 nights in Oct 2017

8/10 Good

Aw

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
24hours f&b free,near MRT station,not far at shopping mall,7-11 and food restaurant.
Stayed 5 nights in Oct 2017

8/10 Good

Liqiang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!

8/10 Good

Jo, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities
Value for money
Not bad for price paid. 5mins walking distance from Sanduo MRT (exit 7), 2min to 7-11 store which is opposite hotel. Free 24hr access to cafe with popcorns, buns, fruit drink and ice cream. Rooms are generally clean, housekeeping is done even if we leave room at mid noon. My parents liked the hotel. Free use of washing machine and dryer on Level 12 semi-open roof. Cons: Difficult to get seats during breakfast time. Despite requesting, they did not give me a non-smoking room, can smell people smoking everynight. Did not give me adjoining (or same floor) rooms too. Only 1 small lift to serve all floors. Note also that there are some adults channels that are not locked.

8/10 Good

Diana, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and luxurious room, free snacks 24/7!
Comfortable and luxurious room! Free snacks and coffee/tea 24/7 in the lobby! I don't know if this applies to most hotels in Taiwan, but I was a bit disappointed there was no gym.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hot in Kaohsiung in July
The hotel offers 24-hr snacks (drinks: ice tea, juices; food: popcorn, buns). Good for a night snack when back in hotel. Very close Sanduo shopping district and train station The wifi in the hotel is very poor, with weak signal and frequent dropped connection Lift lobby on ground floor has some steps...poor design without taking into consideration that guests have luggage...no ramp either

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Great.

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Questor Lam, Hong Kong

Liked: Cleanliness, staff & service
Big room but too much noise
I was settled at this hotel on May 8 afternoon. The staff was so nice to let us checked in 1 hour earlier. The room is big, clean with 2 double bed - it is really comfortable. However there was too much noise coming from the air condition which made me annoying and difficult to fall to sleep. I would like to complain about the TV program. Since my son (7 years-old) love to watch TV, but the hotel provide sexy movie without password, it made my wife and me very embarrassing to explain to what about the movie.

10/10 Excellent

song

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is the most imoressive stay during 10 day trip
It is an awesome stay

10/10 Excellent

TRAN THI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Poor wifi in the room

8/10 Good

Chee Alan, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is big and clean. The breakfast is adequate. Coffee and snakes are available is available 24 hrs which is excellent for hotel in this price range. The only complaint is the wifi, it is very slow to the point of not usable.

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Too many mirrors
Too many mirrors inside the room, I feel scary at the night time and could not sleep

6/10 Okay

Connie, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities
near MRT Station
cannot extend the check out time half hour, room is a little bit small

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good budget hotel
The hotel is very near the KMRT station and is near major malls and 85 Sky Tower. There is a market within walking distance from the hotel, selling mainly food and clothes in the day. Drinks and light snacks are available to guests throughout the day. Downside was the presence of mosquitoes were present in the lobby and hotel room.

8/10 Good

Cheng Hoe, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4.5/5.0
Would suggest more hangers in the bath room. Not enough especially having 4 adults in Family room. Just be aware that TV Channel 1 to 11 are for adult only.

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Daniel, LA, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and staff
The staff are nice , room clean, free tea and coffee, nice location

10/10 Excellent

Jen, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel I've stayed at
I already read a lot of good reviews on this hotel, and it really does deserve the excellent ratings. The place was clean, conveniently located next to Sanduo stn, room was large (our room was the size of a small apartment, with bedroom and living room). Price included several amenities that made the stay more comfortable: breakfast (pretty good selection imo, like going to a restaurant), 24hr snacks (juice, coffee/tea, ice cream, popcorn, steamed buns), laundry room. Oh and all the lights in the room can be controlled by remote. We paid only 2500 NTD, including all taxes and fees. Will definitely stay again if travelling to Kaohsiung.

6/10 Okay

Jessie, Singapore

Nothing much except near to subway
Pretty near the subway, near to 7-11. There is a famous bull lookalike croissant & green bean / barley drinks once exit out of the subway. Plus point for the free use of washing machine & dryer at the top level. Our life savior as the weather was real dry n hot, we will sweating like mad. Apparently it is a smoking hotel as its a motel.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Great hotel, bad check-in
We stayed five nights, the first half of a vacation in Taiwan. This is an excellent tourist hotel, with quiet, spacious rooms, beautiful bathrooms, a great buffet breakfast (Chinese, Western and some hybrid dishes), and a knowledgeable concierge. My only gripe was our treatment on arrival. We got to the hotel about 7 a.m. after a long overnight from NYC. We were greeted by a full phalanx of doormen and porters, and seated before the check-in clerk with great fanfare, only to be told that check-in time is 3 p.m., and no rooms were available. The only information the clerk would give us was that he would give us a room "as soon as possible." He offered no other hospitality, no suggestion how we might find some comfort after being up for more than 20 hours. We went next door to Starbucks for coffee and came back an hour later - the same thing. We went for a long walk, and lunch, and came back at 2 p.m., and still had to wait. Finally we got a room. Every morning when we left the hotel for our day of sightseeing, we saw incoming tourists sitting, exhausted, in the lobby waiting for their rooms.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There's a free 24-hour snack bar. Nice room. With living room. Rain shower. I love it.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very near MTR station in convenience to anywhere
good service and good breakfast with 24 hours free tea or coffee with Dim Sum, hotel also provide bicycle free for guest, it is great!

10/10 Excellent

Lester, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good to have free snack
Very close to the railway station, and close to the night bazzar. Hotel provide free snack 24 hr in lobby. GOOD.