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The Royal Suites Yucatan - Adults Only - All Inclusive - Kantenah Hotels
Rating: 4.5 Stars
£328
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The Royal Suites Yucatan - Adults Only - All Inclusive

Ctra Chetumal-Puerto Juarez Km, 256-100, Kantenah - Map
 
 
"Beautiful resort and not one problem!"
I'm going to tell about my experience and also address some of the negative things said about this resort: First, check in was a breeze. Took about 5 minutes and had our room. This is a record time for a Mexico check-in. Room was very nice, clean, and cool. We had a very hot week and the room stayed as cool as we wanted it. Staff was fantastic and very nice. Barbara from the entertainment staff was a lot of fun and cycled with my wife and I in the pool every day. She was GREAT! I saw earlier feedback about the following issues so I kept an eye out to report on. Here it is: Beach was a long way away: If you sit in front of the TV and haven't walked in 5 years, then yeah, it's a little bit of a walk. I could get to the beach walking medium speed in about 10 minutes. The adult pool was 1 minute (but it's small and everyone smoked so we didn't every go here). The main pool was 5 minute walk. Nothing crazy and they did have the trains running which were always going by. Lots of Seaweed on the beach: True, they were out removing it every morning. They did a good job. The beach was beautiful and there were two very sandy areas to walk in the ocean (way out) and clean. Water was warm. It's the ocean, can't blame the resort for that. Watered down drinks: We tried Bailey's and Capt. Morgan and it was full octane! Hard to water down beer too. TV channels not in English: Only American arrogance would believe TV should be in English every country you visit.
A Traveller
The Royal Suites Yucatan is an exclusive section within the facilities of the Grand Palladium Riviera Maya Complex Resorts …More
Grand Palladium Kantenah Resort & Spa All Inclusive - Kantenah Hotels
Rating: 4.5 Stars
£252
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Grand Palladium Kantenah Resort & Spa All Inclusive

Carretera Chetumal, Kantenah - Map
 
 
Beautiful property with soft white sand, stingrays, and a few species of fish visible from the shallow water. Lovely boardwalks through mangrove forests connect pools to the beach and rooms. The rooms are comfortable but don't spend much time there!
A Traveller
Grand Palladium Riviera Resort & Spa All Inclusive - Kantenah Hotels
Rating: 4.0 Stars
£212
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You can now collect 200 Nectar points when booking a hotel or 1,000 points when you tailor make your own package. Simply enter your Nectar card number on the booking confirmation page.

Grand Palladium Riviera Resort & Spa All Inclusive

Caretera Chetumal-Puerto Juarez, Kantenah - Map
 
 
"A bit of a slow start that was quickly overcome..."
Arrived on a Sat afternoon. Was able to check in right away & room was ready. Unfortunately, room had 2 double beds & I had reserved a king bed. Initial calls to front desk had no effect (was told they were full & had no flexibility). However, a 3rd call where I asked for the manager generated a call back about 10 minutes later where a new room was found & we could move right away. New room was great! In Riviera building 60 with close proximity to pool & beach. The resort is huge & we encountered many different service people over 5 days, who were all professional & usually friendly. We did not encounter a single negative attitude from anyone we dealt with! Because resort is huge, there is a lot of walking between room & restaurants, pools, beach, spa & lobby. The landscaping is beautiful all around & my wife & I enjoyed the walks, which helped us burn off a few calories from the excellent meals & drinks we consumed. If you have issues walking or think you want to rely on the shuttle, I would probably re-think Riviera Maya. We took shuttles for dinners at other parts of resort, but it seemed like wait times between shuttles was pretty high. Wear comfortable shoes. As my wife said, leave your high heels at home & you will be fine. We used the gym a few times & it was excellent. It is in the Spa, which is absolutely gorgeous! At pools & beach, we had no trouble finding chairs & getting towels.
bob from Washington, DC
Grand Palladium Colonial Resort & Spa All Inclusive - Kantenah Hotels
Rating: 4.0 Stars
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Grand Palladium Colonial Resort & Spa All Inclusive

Carretera Chetumal-Puerto Juarez, Kantenah - Map
 
 
"Great Resort with an great beach and pools"
This resort was beautiful! Very spacious, I don't think we made it to every place We spent 7 days and we didn't want to leave. The salt water pool has an amazing view and we spent a very relaxing day there. The adult only pool was by far my favorite. All the staff was extremely helpful and pleasant. The only suggestion I have is the reservation only restaurants is go early and realize when you walk in the door you have two restaurants to pick from, our first night we thought we were going to Brazilian place and ended up at Ribs and more! So make sure you confirm you are at the right hostess. Make sure you to go to the spa one day
Winter Getaway from Iowa
The Royal Suites Yucatán is an exclusive section within the facilities of the Grand Palladium Mayan Riviera Complex Resorts …More
Grand Palladium White Sand Resort & Spa All Inclusive - Kantenah Hotels
Rating: 4.0 Stars
£254
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You can now collect 200 Nectar points when booking a hotel or 1,000 points when you tailor make your own package. Simply enter your Nectar card number on the booking confirmation page.

Grand Palladium White Sand Resort & Spa All Inclusive

Carr Federal Chetumal - Puerto Juarez, Kantenah - Map
 
 
"this was our 4th time"
This resort is amazing. You feel so special when you stay here. The staff call you by name. They greet like family. The choices of restaurant are awesome. We stayed 7 nights and never ate at the same place twice. Dinner is an experience to be enjoyed. The beach is beautiful and the pools are clean and wonderful. There was nothing to not like. I love this place.
Tracy from Wisconson
Hidden Beach Resort Au Naturel Club Gourmet All Inclusive - Kantenah Hotels
Rating: 4.5 Stars
Collect 200 Nectar points
You can now collect 200 Nectar points when booking a hotel or 1,000 points when you tailor make your own package. Simply enter your Nectar card number on the booking confirmation page.

Hidden Beach Resort Au Naturel Club Gourmet All Inclusive

KM.95 Carretera Cancun-Tulum Kantenah, Kantenah - Map
 
 
"best staff ever"
best resort experience ever. staff were just incredible. first experience at this type of resort & we are now converted
sarah from nc

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