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Kantenah

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The Royal Suites Yucatan - Adults Only - All Inclusive - Kantenah Hotels
Rating: 4.5 Stars
£346
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The Royal Suites Yucatan - Adults Only - All Inclusive

Ctra Chetumal-Puerto Juarez Km, 256-100, Kantenah - Map
 
 
"Nice adult-exclusive hotel with large rooms"
We did not know that Royal Suites is one small little hotel within the large Palladium compound. We initially booked this place because we thought it would be right off the beach, but we actually needed to walk quite a bit, or take the shuttle. Finding the Royal Suites lobby in itself was difficult since there was a lack of signs of where Royal Suites is located, but we eventually found it nestled deep north of the compound. The beach here was filled with seaweed, making it difficult to get into ocean. Snorkeling here was really blah, have to go elsewhere. The rooms were large and there was even a hot tub in it. We loved the idea of a private hot tub, but ended up only using it once. The room was clean and spacious, and enjoyed it. You can go to any of the restaurants within the Palladium compound. We tried Brazilian BBQ, mediterranean food, Japanese teppanyaki, and the steak house. All the food there was pretty mediocre, our least favorite being the steak house (steaks were very tough and chewy), and our favorite being Mare Nostrum (mediterranean). You can make reservations, and we barely had any wait going in with reservations. Service is hit or miss here. We encountered some who were really awesome and accommodating, some who were just terrible, but most of them were average. Most of them really had a hard time understanding English, but with my limited Spanish, we survived. I probably wouldn't come back here, unless there's a super awesome special.
Traveller from Fremont, CA
The Royal Suites Yucatan is an exclusive section within the facilities of the Grand Palladium Riviera Maya Complex Resorts …More
Grand Palladium Riviera Resort & Spa All Inclusive - Kantenah Hotels
Rating: 4.0 Stars
£257
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Grand Palladium Riviera Resort & Spa All Inclusive

Caretera Chetumal-Puerto Juarez, Kantenah - Map
 
 
People at front desk are not courteous. They don't try to help people, sometimes rude. Check in took one hour.
A Traveller
Grand Palladium Kantenah Resort & Spa All Inclusive - Kantenah Hotels
Rating: 4.5 Stars
£263
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Grand Palladium Kantenah Resort & Spa All Inclusive

Carretera Chetumal, Kantenah - Map
 
 
"Wonderful resort with lovely landscaping and beach"
We had a fantastic time at the GP Kantenah and highly recommend it for a fun and relaxing family vacation. The resort was beautiful and we loved the jungle setting and the natural beauty surrounding the entire resort. The beach was really nice even though there were a few days we experienced more seaweed than normal (the resort tried really hard to clean it up). There pools were also really nice with plenty of lounge chairs to choose from. There were so many activities for all ages and our children were never bored (18 & 14 year old boys). The buffets were decent but would have been better with a bit more variety of foods. The ala carte restaurants were great except for the Italian restaurant (not recommended). I highly recommend the spa, it was totally worth the extra charge of $10 per day! Overall, we had a fantastic time and loved the resort! The staff also was really friendly and they work so hard and deserve a tip. The only time we had a bad customer service experience was with the front reception desk when I asked for directions to the salt water pool and a map. The employee was not helpful at all and told me they ran out of maps when I could see someone checking in and handed a resort map- really how can they run out! But I wouldn't hold that one experience against our overall experience. One other suggestion I have is that GP should allow all guest access to a computer with printer in order to check in for their flight and print boarding passes.
Traveller from Milpitas,CA
Grand Palladium Colonial Resort & Spa All Inclusive - Kantenah Hotels
Rating: 4.0 Stars
£257
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You can now collect 200 Nectar points when booking a hotel or 1,000 points when you tailor make your own package. Simply enter your Nectar card number on the booking confirmation page.

Grand Palladium Colonial Resort & Spa All Inclusive

Carretera Chetumal-Puerto Juarez, Kantenah - Map
 
 
"All Exc. Must get use to vast size.Very Fair price"
7th time. Always enjoyed relaxed experience. Staff are all excellent and fun to be around. Clean safe facilities. Beach and pools are great!
Traveller from Hollywood FL
The Royal Suites Yucatán is an exclusive section within the facilities of the Grand Palladium Mayan Riviera Complex Resorts …More
Grand Palladium White Sand Resort & Spa All Inclusive - Kantenah Hotels
Rating: 4.0 Stars
Collect 200 Nectar points
You can now collect 200 Nectar points when booking a hotel or 1,000 points when you tailor make your own package. Simply enter your Nectar card number on the booking confirmation page.

Grand Palladium White Sand Resort & Spa All Inclusive

Carr Federal Chetumal - Puerto Juarez, Kantenah - Map
 
 
"Big resort good for family with young children"
We had a great time at Grand Palladium White Sands. We travelled with an infant and a toddler. We stayed in White Sands villa 52 which is right by the train stops to go to different lobbies. Walking to both lobbies are also not bad even with the kids. We spent most of our time at the beach close to Colonial because it's more accessible from the buffet restaurants compared to the beach close to White Sands. The beach at Colonial is not rocky. We snorkeled at the White Sands beach but did not see that many fish. We really enjoyed swimming at the Colonial, clean water and little waves even on a red flag day. Rooms: junior suites are big, clean and new, 2 doubles and 1 sofa bed, great for families. Towel art was great. We got one room on the bottom floor and one on the top floor. The bottom floor is great because of the strollers, but there were a lot of mosquito hanging out at the door so we had to get in and out quickly and still got mosquito in the room at night. Service: mini bar did not get refilled when we checked in, there were opened bottles. Called the housekeeper and got promised that it will be refilled but it never did. Got room serviced the next day, and still no refill even though we left tip. We eventually wrote a note and it was refilled when the room was serviced again. Staff: friendly and nice. Activities were fun and great because of the staff. Food: very good compared to other all inclusive we've been to.
A Traveller
Hidden Beach Resort Au Naturel Club Gourmet All Inclusive - Kantenah Hotels
Rating: 4.5 Stars

Hidden Beach Resort Au Naturel Club Gourmet All Inclusive

KM.95 Carretera Cancun-Tulum Kantenah, Kantenah - Map
 
 
"Gorgeous, relaxing, fun, comfortable"
Great pool and large hot tub. Very hot in June- pool temp excellent. Breakfast buffet poolside. Make sure you walk to the 'other side' for scenery, restaurants, bars, other entertainment choices. Drawbacks- the beach/swimming area is very small and lots of rocks/coral. Don't go expecting to be swimming in the ocean unless you walk to the other side. The pool is large.
Traveller from Philadelphia penna

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