Exterior

Reviews of Residence Inn by Marriott Olathe Kansas City

3 out of 5
Residence Inn by Marriott Olathe Kansas City
12215 S Strang Line Rd, Olathe, KS

Reviews

8.2

Very good

Rating 10 - Excellent. 96 out of 195 reviews" "
Rating 8 - Good. 53 out of 195 reviews" "
Rating 6 - Okay. 24 out of 195 reviews" "
Rating 4 - Poor. 9 out of 195 reviews" "
Rating 2 - Terrible. 13 out of 195 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Brian, Tomball

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Randy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice stay
Really nice hotel people were super nice
Stayed 1 night in Dec 2023

10/10 Excellent

Leslie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Stay
This isn’t a new hotel, but it was very clean and super comfortable. The breakfast was also good. I would stay here again.
Stayed 1 night in Nov 2023

6/10 Okay

Cynthia J

Liked: Staff & service
Stayed 1 night in Sep 2023

6/10 Okay

Patricia

Liked: Staff & service
Disliked: Property conditions & facilities
Had to try 3 rooms before we got one that was clean and toilet worked!
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to area
Stayed 3 nights in Sep 2023

2/10 Terrible

Paul

Travelled with partner
Disliked: Property conditions & facilities
Fire alarm went off at 1am and again at 2 am. Also the hotel was damaged last new years by flooding and carpet still is not complete reinstalled.
Stayed 1 night in Aug 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend Stay
The staff were very friendly and accommodating. It looks like they are in the middle of a remodel but it was still very quiet and they were respectful of guests. I would definitely stay here again!
Stayed 1 night in Aug 2023

10/10 Excellent

Marie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place to get away from it all for a week. Clean, staff responsive, location great
Stayed 6 nights in Aug 2023

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff was so kind and accommodating. Breakfast was great.
Stayed 2 nights in Jul 2023

10/10 Excellent

Deidra

Travelled with family
Liked: Staff & service, property conditions & facilities
Teresa and the housekeeping staff did an amazing job getting the rooms ready for the swifties in town for the concert. We arrived for concert #2, and the first concert goers partied all night and were late checking out. Thanks For a great stay! Delicious breakfast too!
Stayed 1 night in Jul 2023

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were nice, the staff was friendly and breakfast was good.
Stayed 1 night in Jun 2023

10/10 Excellent

Pete

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay!
Stayed 2 nights in Jun 2023

10/10 Excellent

Audrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was done expertly
Stayed 1 night in Jun 2023

10/10 Excellent

Diane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to highways and the breakfast was great!
Stayed 3 nights in May 2023

8/10 Good

Sheila

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff! Front entrance is a little difficult to discern.
Stayed 1 night in Jun 2023

10/10 Excellent

Becky

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Dyanne

Travelled with pets
Liked: Property conditions & facilities
Friendly service, nice if somewhat older facility. Very clean.
Stayed 1 night in May 2023

10/10 Excellent

Tamera

Travelled with family
Liked: Cleanliness, staff & service
We found mice droppings on the kitchen towel lying on the counter. I didn't raise a big stink about it, but I did let the front desk know.
Stayed 1 night in May 2023

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Friendly staff will be back in the fall for NASCAR.
Stayed 1 night in May 2023

10/10 Excellent

Richard

Stayed 2 nights in Mar 2023

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was attentive and always spoke with respect. Although the hotel was under repairs due to a recent flood, the rooms were beautiful and well maintained.
Stayed 1 night in Feb 2023

10/10 Excellent

Laura

Stayed 1 night in Feb 2023

8/10 Good

Dawn

Stayed 1 night in Feb 2023

10/10 Excellent

Terrence

Stayed 3 nights in Jan 2023

6/10 Okay

Timothy

Stayed 1 night in Jan 2023

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and clean!!

6/10 Okay

Keva

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Could have been better
Pool not operable, construction being done, elevator not working, not worth the money spent because of issues.
Stayed 2 nights in Dec 2022

2/10 Terrible

Etta

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Toliet out of order during night!!!
Stayed 1 night in Jan 2023

6/10 Okay

Paul

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The hotel had a pipe break at Christmas time and they were cleaning up from it. Staff was friendly and breakfast great.

2/10 Terrible

Brent

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022

10/10 Excellent

Johnny

Stayed 6 nights in Oct 2022

10/10 Excellent

David

Stayed 8 nights in Sep 2022

10/10 Excellent

Kenneth, lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and was nice and quite.
Stayed 1 night in Sep 2022

6/10 Okay

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked the room I had. Only disappointment was there was no bedding in the room for the sleeper sofa in the room.
Stayed 2 nights in Sep 2022

8/10 Good

Sarah

Travelled with family
Disliked: Cleanliness, room comfort
Stayed 1 night in Aug 2022

8/10 Good

Nick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay lots aroubd to do
Stayed 1 night in Jun 2022

6/10 Okay

Raymond

Travelled with family and small children, Travelled with pets
Need to update the rooms and carpeting. Otherwise the room was spacious.
Stayed 1 night in Jun 2022

4/10 Poor

Ryan O

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff was very friendly and helpful. The property is run down…seems like new hallways, but the rooms are pretty bad. Could be nice if they fixed all the other rooms
Stayed 3 nights in Jun 2022

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a long drive and were so tired. The front desk staff was kind, courteous, personable, friendly, and efficient throughout the checkin process. By the time I got my room keys, I was laughing so much that I forgot how exhausted I was. One of the best checkin experiences I have ever had.
Stayed 2 nights in May 2022

10/10 Excellent

Elyse

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super nice, room was great and breakfast was great. Needed a toothbrush and advil but they did not have to give or buy.
Stayed 1 night in May 2022

10/10 Excellent

Terrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Experience Overall
Stayed 1 night in May 2022

4/10 Poor

Jill

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Amazing staff in a crummy hotel
The staff is incredible. All of them were so kind and helpful - including the maintenance man who had to change our broken lock at 9pm on a Friday. Unfortunately, the hotel itself was so rundown and not in good condition. Not worth the price when there are several nicer hotels in the area
Stayed 1 night in Apr 2022

6/10 Okay

Mary

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Stayed 3 nights in Mar 2022

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay.
Stayed 11 nights in Dec 2021

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

adam

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Nice people Place it our need It is show it’s age and needs some tlc
Stayed 1 night in Sep 2021

8/10 Good

Lakira

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Very nice and good service.
Stayed 1 night in Sep 2021