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Reviews of Hampton Inn Kansas City - Liberty

2.5 out of 5
Hampton Inn Kansas City - Liberty
8551 Church Rd, Kansas City, MO

Reviews

9.4

Exceptional

Rating 10 - Excellent. 679 out of 917 reviews" "
Rating 8 - Good. 179 out of 917 reviews" "
Rating 6 - Okay. 38 out of 917 reviews" "
Rating 4 - Poor. 13 out of 917 reviews" "
Rating 2 - Terrible. 8 out of 917 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Charles

Liked: Cleanliness
Stayed 1 night in Apr 2024

10/10 Excellent

Michael

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the facily
Stayed 2 nights in Apr 2024

2/10 Terrible

Linda

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
At check in, the front desk clerk barely said two words to us. He didn’t even tell us our room number, just handed us our keys and walked away. Then, the shower in our room didn’t work. We only got a hotel to get some sleep in the middle of a long road trip, so we didn’t stay long enough to try to get it fixed, so we didn’t even get to shower. Parking was a nightmare. Semi trucks (with their trailers!) were parked across multiple spots in the small parking lot and the spots are so narrow that most of the spots that were “open” couldn’t be used because the vehicles on either side of them were right on the line. We will not be staying here again.
Stayed 1 night in Apr 2024
Response from The Hampton Team on 4 Apr 2024
Thank you for taking the time to share your feedback with us. I am very disappointed to hear of your experience as the first interaction can definitely make or break a stay. I have taken the liberty of contacting Expedia regarding a full refund for last night's stay as this is not the level of service that we pride ourselves on providing.

10/10 Excellent

Cindi

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, very clean inside and out. Wonderful front desk and hearty breakfast!
Stayed 1 night in Mar 2024
Response from The Hampton Team on 4 Apr 2024
Thank you for taking the time to share your feedback with us. We are very glad to hear that you enjoyed your stay and especially the breakfast. We hope to welcome you back again in the future!

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean place
Stayed 3 nights in Mar 2024
Response from The Hampton Team on 4 Apr 2024
Thank you for taking the time to share your feedback with us. We are very glad to hear that you enjoyed your stay and we hope to welcome you back again in the future!

2/10 Terrible

ronald

Stayed 1 night in Mar 2024

10/10 Excellent

michael

Stayed 1 night in Mar 2024
Response from The Hampton Team on 4 Apr 2024
Thank you for taking the time to share your feedback with us. We are very glad to hear that you enjoyed your stay and we hope to welcome you back again in the future!

10/10 Excellent

Bob

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay. Room was quiet and comfortable. Free breakfast was very good.
Stayed 2 nights in Mar 2024
Response from The Hampton Team on 4 Apr 2024
Thank you for taking the time to share your feedback with us. We are very glad to hear that you enjoyed your stay and we hope to welcome you back again in the future!

10/10 Excellent

german

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In general 5/5 stars staff was very friendly the room was very clean the area was nice there are some businesses near by. If I go back to KC I for sure will be staying here
Stayed 2 nights in Mar 2024
Response from The Hampton Team on 4 Apr 2024
Thank you for taking the time to share your feedback with us. We are very glad to hear that you enjoyed your stay and we hope to welcome you back again in the future!

2/10 Terrible

Steven

Stayed 1 night in Feb 2024

10/10 Excellent

Arnold

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this property and try to stay here whenever we’re visiting our daughter attending William Jewell.
Stayed 1 night in Feb 2024
Response from The Hampton Team on 4 Apr 2024
Thank you for taking the time to share your feedback with us. We are very glad to hear that you enjoyed your stay and we hope to welcome you back again in the future for more family visits!

10/10 Excellent

Mike

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though this property is more than 35 years old, it was well maintained and had the feel of a new property. It was updated nicely, and staff made check-in easy and efficient. Rooms were small, but nice. Breakfast was a hit with the family.
Stayed 1 night in Feb 2024
Response from The Hampton Team on 4 Apr 2024
Thank you for taking the time to share your feedback with us. We are very glad to hear that you enjoyed your stay and we hope to welcome you back again in the future!

10/10 Excellent

Lauren

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean, quiet hotel.
Stayed 1 night in Jan 2024

8/10 Good

Dees

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free Breakfast!
Stayed 3 nights in Dec 2023

10/10 Excellent

David

Stayed 2 nights in Jan 2024
Response from The Hampton Team on 4 Apr 2024
Thank you for taking the time to share your feedback with us. We are very glad to hear that you enjoyed your stay and we hope to welcome you back again in the future!

10/10 Excellent

Matthew

Business traveller
Very pleasant stay again
Stayed 2 nights in Jan 2024

10/10 Excellent

Jeanne

Stayed 1 night in Jan 2024

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access from interstate
Stayed 3 nights in Dec 2023

10/10 Excellent

Dee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

JENNIFER

Stayed 1 night in Jan 2024

10/10 Excellent

Noreen

Stayed 1 night in Dec 2023

8/10 Good

Dianne

Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and beds comfortable
Stayed 2 nights in Dec 2023

10/10 Excellent

brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are very friendly and helpful.
Stayed 1 night in Dec 2023

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Kari

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice and helpful. Hotel was super clean and quiet. Easy check in and out. Will return next time I’m in the area.
Stayed 2 nights in Dec 2023

8/10 Good

Stacy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Tina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Renae

Travelled with group
Thought it would be fancier for the price.
Stayed 1 night in Dec 2023

10/10 Excellent

Lisa

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love how easy it was right off the highway. Easy and fast check in. Great staff. Good breakfast!
Stayed 1 night in Nov 2023
Response from The Hampton Team on 29 Nov 2023
Thank you for taking the time to give feedback on your stay. We hope to welcome you back again very soon!

10/10 Excellent

Ronnie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good except no microwave in room. Why have a fridge but no microwave
Stayed 2 nights in Nov 2023
Response from The Hampton Team on 29 Nov 2023
Thank you for taking the time to give feedback on your stay. We are currently in the process of adding microwaves back into each guest room. We do typically keep a few extras on hand to lend out at no additional cost. We hope to welcome you back again very soon!

10/10 Excellent

Lora

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff member Marisela went above and beyond to be sure we had the best experience. Everyone should take lessons from her on how to treat guests.
Stayed 2 nights in Nov 2023
Response from The Hampton Team on 29 Nov 2023
Thank you for taking the time to give feedback on your stay. We appreciate you highlighting the great service given by Marcela. We hope to welcome you back again very soon!

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean well appointed with a good gym and nice breakfast.
Stayed 1 night in Nov 2023
Response from The Hampton Team on 29 Nov 2023
Thank you for taking the time to give feedback on your stay. We hope to welcome you back again very soon!

10/10 Excellent

Lois

Stayed 1 night in Nov 2023

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from The Hampton Team on 29 Nov 2023
Thank you for taking the time to give feedback on your stay. We hope to welcome you back again very soon!

10/10 Excellent

Tara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from The Hampton Team on 29 Nov 2023
Thank you for taking the time to give feedback on your stay. We hope to welcome you back again very soon!

10/10 Excellent

Chris, Frisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice
Stayed 1 night in Nov 2023
Response from The Hampton Team on 29 Nov 2023
Thank you for taking the time to give feedback on your stay. We hope to welcome you back again very soon!

10/10 Excellent

Faiqa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Nov 2023

6/10 Okay

Jodi

Stayed 1 night in Nov 2023

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

6/10 Okay

Lynn

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Staff was very average, not very knowledgeable about most items. They did not know about location of visitor attractions or transportation. The front desk staff was mostly nice but not exceptional. Aaron was very nice and helpful. The breakfast bar staff was very nice and very accommodating. The big complaint we have is being placed next door to a guest with a large dog that howled when it needed to be walked. There was a sign that said no pets except service animals. It did not seem to be a service animal. The next time I will preselect an upper floor room and prefer not to be placed near an animal owner. I would not choose this hotel under most circumstances.
Stayed 2 nights in Oct 2023

8/10 Good

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was fine. I had book a room that stated… sleeps 5. So.. was thinking there was a pull out bed. There was not. I called front desk.. they said no.. we have a roll away if you would like.. for a charge. Not what I booked.
Stayed 2 nights in Sep 2023

8/10 Good

Karen, Ramona

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all very nice and the facility was clean.
Stayed 2 nights in Oct 2023

10/10 Excellent

Sara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only complaint is ice machine was not working.
Stayed 1 night in Oct 2023

8/10 Good

Matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2023

10/10 Excellent

Justin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Amy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023