“Clean, comfortable room; courteous staff;”
I was favorably impressed with our room at the Fairfield Inn Kannapolis. Location was very convenient to Charlotte and I-85, without road noise from the interstate being a problem. There appeared to be plenty of places nearby to eat and shop. The staff was very courteous and when we had a minor maintenance issue with the room, they were very quick to respond and fix it (at around 12:30 am). Apparently, their shower handles (that control the water) are a bit flimsy and have a record of breaking. They should really go through and replace them all, but when ours broke, as I said, they came right up and had it fixed within 15 minutes of me asking them to. This was the only problem we had with our room. The room itself was very clean and comfortable. Free internet was available. The king-sized bed was plush and the bedding was very soft and noticably clean. There was a nice work desk and chair, and an end chair to the side of the bed as well. TV was average - perfectly fine. The room was quiet and fairly dark at night (decent curtains to keep out the lights at night). The A/C worked well. The lobby hosted a quite decent continental breakfast. The other people staying at the hotel appeared to be clean, decent folks. My overall impression of the hotel was much nicer than I expected it to be based on the price. If we return to Kannapolis, we'll definitely be staying at the Fairfield.