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Reviews of River Kwai Jungle Rafts

3.5 out of 5
River Kwai Jungle Rafts
Baan Tahsao, Sai Yok, Kanchanaburi

Reviews

8.2

Very good

Rating 10 - Excellent. 58 out of 155 reviews" "
Rating 8 - Good. 62 out of 155 reviews" "
Rating 6 - Okay. 24 out of 155 reviews" "
Rating 4 - Poor. 8 out of 155 reviews" "
Rating 2 - Terrible. 3 out of 155 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Maria

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Apr 2024
Response from Jungle Rafts on 17 Apr 2024
Dear Maria,Thank you for staying with us and taking the time to share valuable feedback. We are deeply sorry to hear that you did not like our hospitality. Your comment is important and should there be any room of improvement, please do not hesitate to let us know.Why highly hope you would give us another opportunity to win back your trust. Best regards,River Kwai Jungle Rafts

10/10 Excellent

greg

Stayed 2 nights in Oct 2023
Response from Jungle Rafts on 9 Oct 2023
Dear greg, Thank you for staying at River Kwai Jungle Rafts Resort and taking the time to leave a valuable review. We are glad that you loved hospitality. We look forward to welcoming you back. Best regards, River Kwai Jungle Rafts

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for rustic getaway with kids
Your opinion on this place has a LOT to do with your expectations. There are several of these along the river that are more exotic and romantic (more privacy), but this was still a great 1 night experience with our family. It is extremely rustic with thin walls and no electricity. Hard to sleep if you have noisy neighbors. BUT, the easy hike to the neighboring Mon village and seeing the local elephant gives this location an added bonus if you have kids. Food is good and location is clean. Personally, if it was my wife and I, I would have chosen a different location (like Float House), but I would choose this one again if it was with our kids. Also, 1 night was perfect. Not enough to do for multiple nights. Lastly...make sure to jump in the river...best part!!
Stayed 1 night in Jan 2023
Response from River Kwai Jungle Rafts on 26 Jan 2023
Dear Valued Customer, Thank you for your recent stay at River Kwai Jungle Rafts Resort and sharing valuable perspective. We are happy to learn that the latest client had a pleasant experience with our hospitality . We highly hope to see you back in the future. Best regards, River Kwai Jungle Rafts

8/10 Good

Louis

Stayed 1 night in Nov 2022
Response from River Kwai Jungle Rafts on 26 Jan 2023
Dear Louis, Thank you for your recent stay at River Kwai Jungle Rafts Resort and giving us a good rating. We happy to learn that the latest client had a pleasant experience with our hospitality . We highly hope to see you back in the future. Best regards, River Kwai Jungle Rafts

8/10 Good

Thu Thu

Travelled with family
Liked: Cleanliness, staff & service
Ok
Stayed 2 nights in Nov 2022

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A different experience
Stayed 1 night in Jul 2022

8/10 Good

Benjamin

Stayed 1 night in Feb 2022

8/10 Good

Hendrikus

Liked: Cleanliness, staff & service, property conditions & facilities
No internet no phone only the current of the River
Its a relaxing experience 3 days without telephone and internet at a house boat in the River Kwai. 8 pm feels like midnight here. If you leave and you want a taxi or transport at the pier it will take time. Booking transport at The River Kwai Jungle Rafts is extremely expensive. They abuse their monopoly. So try your luck at the pier.
Stayed 3 nights in Jan 2022

10/10 Excellent

Ravipal

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy Customer
Stayed 1 night in Jan 2022

10/10 Excellent

Sergey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Must visit attraction in Thailand, not just a hote
Amazing place with amazing experiences in an amazing location in Thailand. Highly recommended. Cone and experience for yourself. Not your average hotel and so much better than other hotels on Kwai river. Non standard, unique and so relaxing.
Stayed 1 night in Jan 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Imantha

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

8/10 Good

mahmood dawood

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beauty and Nature
It was a new experience with no electricity as I wasn't aware and didn't read much about the place. Spent three nights. But all went well and the staff were wonderfully amazing. Lots of food and I had to restrict them. Yes I would Like to visit again but... when the weather is cool.
Stayed 3 nights in Mar 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend - what a great adventure!
We had a wonderful time here and were sad to leave when the trip was over! We spent the days exploring the nature trails and swimming in the river and the evenings looking at the stars. The hotel staff were so friendly and accommodating of our dietary restrictions. Many thanks to Sam and the rest of the team for making it an unforgettable stay!
Stayed 3 nights in Dec 2020

6/10 Okay

Verified traveller

Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveller

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best atmosphere. Best social media detox place ever
Stayed 2 nights in Jan 2020
Response from River Kwai Jungle Rafts on 31 Jan 2020
Dear Valued Client, Thank you for your recent stay at River Kwai Jungle Rafts and highly complimenting our accommodation. We are absolutely pleased to learn that our latest guest received a pleasant experience during spending memorable moment with our unique accommodation. Certainly, your precious appreciation would become powerful encouragement for us to persistently contribute the topnotch hospitality for upcoming guests. We look forward to welcoming you back in the future. Regards, River Kwai Jungle Rafts

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
unique, but too removed. having to take the boat and a taxi is awkward and expensive if you are not going during the set times.
Stayed 2 nights in Dec 2019
Response from River Kwai Jungle Rafts on 18 Dec 2019
Dear Valued Client, Thank you for your recent stay at River Kwai Jungle Rafts and sharing valuable perspective. We are delighted to learn that our latest guest received a pleasant experience during spending memorable moment with our quality accommodation. We look forward to welcoming you back in the future. Regards, River Kwai Jungle Rafts

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The floating hotel by its very name is unique. The food, the show by the Mon people , the massages and the jumping into the River Kwai and floating down the river was fun!
Stayed 1 night in Nov 2019
Response from River Kwai Jungle Rafts on 12 Nov 2019
Dear Valued Client, Thank you for your recent stay at River Kwai Jungle Rafts and sharing valuable review. We are very pleased to learn that our latest guest received a pleasant experience during spending memorable moment with our quality accommodation. Certainly, your precious appreciation would become powerful encouragement for us to persistently contribute a finest hospitality for upcoming guests. We look forward to welcoming you back in the future. Regards, River Kwai Jungle Rafts

8/10 Good

Verified traveller

Travelled with partner
No electrcity. Unique experience. Raft cottages located on fast moving river.
Stayed 1 night in Nov 2019
Response from River Kwai Jungle Rafts on 6 Nov 2019
Dear Valued Client, Thank you for your recent stay at River Kwai Jungle Rafts and sharing valuable review. We are very pleased to learn that our latest guest received a pleasant experience during spending memorable moment with our quality accommodation. Certainly, your precious appreciation would become powerful encouragement for us to persistently contribute a finest hospitality for upcoming guests. We look forward to welcoming you back in the future. Regards, River Kwai Jungle Rafts

10/10 Excellent

Verified traveller

Travelled with family, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
For me, everything ok, but there was no wifi , i wanted to work a little bit. And make plan for the next day
Stayed 1 night in Sep 2019
Response from River Kwai Jungle Rafts on 4 Oct 2019
Dear Valued Client, Thank you for your recent stay at River Kwai Jungle Rafts and sharing valuable review. We are very pleased to learn that in overall, our latest guest received a pleasant experience during spending memorable moment with our quality accommodation. We look forward to welcoming you back in the future. Regards, River Kwai Jungle Rafts

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little gem magical floating hotel
Great location , cozy place , nice rooms
Stayed 1 night in Sep 2019
Response from River Kwai Jungle Rafts on 10 Sept 2019
Dear Sharon, Thank you for your recent stay at our resort and sharing your valuable review. We are very pleased to learn that our latest guest received a pleasant experience during staying with us. We look forward to welcoming you back in the future. Regards, River Kwai Jungle Rafts

8/10 Good

Arann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Entwined in Nature
This place was a little paradise in the middle of the jungle. It was beautiful to get your breakfast and dinner in the middle of nature’s beauty and also a lot of fun! It is very much like glamping (camping with comforts), therefore, if you’re looking for a place with all the comforts of home and of a city, you will not find it here. If you’re looking for adventure and do not mind unplugging (no WiFi, no electricity, and very little reception). Also come here if you want to take it slow and if you have the time because you do need to wait and take the boats out back to the port to reach the city. The front desk helped us with all of our concerns, food was delicious and staff are friendly and always willing to help. The Mon village is also nearby and they allow you to go to their sister hotel to arrange canoeing, massages, biking, and for a brief walk to the Lawa cave (bring mosquito repellent).
Stayed 2 nights in Jul 2019
Response from River Kwai Jungle Rafts on 12 Sept 2019
Dear Valued Client, Thank you for your recent stay at our resort and sharing your valuable review. We are very pleased to learn that in overall, our latest guest received a pleasant experience during staying with us. We look forward to welcoming you back in the future. Regards, River Kwai Jungle Rafts

8/10 Good

Thi

Liked: Cleanliness, property conditions & facilities, room comfort
Two nights at River Kwai Jungle Rafts
Our family of 4 (2adults, 2 children 9&12) boarded a boat at Phutakien Pier for the hotel. Checkin was brief but information in folders and boards around reception are readily visible for tours and transfers. We booked two rooms as max is 3 per room. Our rooms were clean with basic amenities. No tissues to be flushed in the toilet! Cold showers! No electricity so bring a fully charged power bank for your gadgets. Poor/ no internet reception. Pack a powerful torch or headlamp as it gets dark after 4-5pm making seeing things hard. Unpack essential before then. We originally planned to do a day trip to Erawan Falls but found the location to navigate ourselves cumbersome and the tours expensive. Organize beforehand. We were however glad to relax by the river. The river jumps down stream were a highlight even in the rain! The stroll around the village was short. Be care of slip hazard with wet weather when wandering around the bush areas and spray insect repellent. Payment is cash only directly to the activity providers even though it said MasterCard was available. I tried the 1hr Thai full body massage for 400baht. I did not enjoy it and found lying on the floor mat uncomfortable. The Mon cultural show was 300baht. We had an elephant visit around 7.30am each morning too. Overall a memorable trip!
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

8/10 Good

Kat

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019

10/10 Excellent

Donga, Berkeley, California

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best of Thailand trip. This paradise made me wish I could stay here for more days. Very beautiful place. The owner of the place was absolutely helpful and treated us with great hospitality. Swimming in the river was super fun. Take an extra external battery for charging cell phone .
Stayed 1 night in Jan 2019

8/10 Good

Man Yuen

Need some improvement
Not enough lights and if they can have some snack food serve at tea time will be better for the customer that who didn't know the restaurant only only for breakfast, lunch and dinner time. No food serve between meals
Stayed 1 night in Dec 2018

10/10 Excellent

Marion, New jersey

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the jumping into the river and floating enjoyed the uniqueness of the place. Quiet, meditative and yet fun! The show was unusual. I will bring my groups here again. One comment. You need more therapist on duty. This was my only dissppointnent.
Stayed 1 night in Nov 2018

8/10 Good

john, wales

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place away from it all with out any electricity as it says. Unfortunately for us we could not participate in the water activity due to the time of the year and the heavy rain.
Stayed 2 nights in Aug 2018

2/10 Terrible

Luis, Bangkok

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
flooding issues in the area and the hotel don't care be safe about the costumer!
Stayed 1 night in Jul 2018

6/10 Okay

SGFrank, Singapore

Disliked: Staff & service, property conditions & facilities
Disappointing
I wasn't aware that this accommodation don't come with power supply (electricity). Maybe is my fault for not looking into the fine print in the confirmation mail. The other thing that v disappointed is the SAFETY aspect when come to river jumping/swimming. Was told that the river current may be strong, so swimmer just need to make sure you can managed to get up back to the hotel raft by themselves and not drift pass the last unit. Otherwise you may end up far down the river with no help - that is very bad. When I was in Wangnokkeow (similar river raft resort), they have a raft that stay at a distance of the river away from the hotel to wait for all swimmer to get back to the raft and send all back to the hotel. That is what I called - THEY CARE !!!
Stayed 1 night in Jul 2018

8/10 Good

Hans, Roosendaal, NL

Basic resort at the River Kwai
The jungle rafts are unique. No power, no WIFI, no hot water. Basic but OK. The scenery is amazing.
Stayed 2 nights in Jul 2018

10/10 Excellent

Gek Hong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a memorable stay there staffs is friendly and food is nice love the ‘back -to-nature’ concept
Stayed 1 night in Jun 2018

8/10 Good

Sergey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unforgettable experience on River Kwai
Staying at this hotel is a great experience. Absolutely stunning location, very comfortable hotel and very unordinary but unforgettable experience staying on the river in a beautiful environment, no lights apart from the kerosene lamps, no electricity, very tasty dinner, feeding local elephant in the morning, highly recommend taking a stroll around the local village MIN which is just a short walk. The only negative experience was that the hotel charged 1000 Baht (about $33) extra for the late boat transfer as I arrived after 6:00 pm. This was not described anywhere and there was not warning, so a short 15 minute boat ride for $30 was quite a shock. I argued with the hotel but to no avail. Still the hotel is a must on River Kwai, highly recommend the whole experience and will come back again.
Stayed 1 night in May 2018
Response from General Manager on 21 May 2018
Dear Sergey, Thank you for your recent stay at River Kwai Jungle Rafts and for sharing your compliments and feedback with us. We do inform on our site the transfer boat times and fee that has to be paid when arriving after 6 pm, to let our guest know in advance. We are looking forward to your visit in the near future. Kindest regards, River Kwai Jungle Rafts

8/10 Good

John, Thailand

Liked: Room comfort
Disliked: Property conditions & facilities
Beautiful location and natural getaway
Make sure you get the ferry before 6pm to avoid nondisclosed 1000 Baht fare
Stayed 1 night in May 2018
Response from General Manager on 14 May 2018
Dear John, Thank you for your recent stay at River Kwai Jungle Rafts and for sharing your feedback with us. We hope to welcome you back in the near future. Kindest regards, River Kwai Jungle Rafts

10/10 Excellent

Jackie, Portland, OR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fun experience
We had theee nights on the Jungle Rafts. Loved jumping in and floating down the river every day. Did some fun tours, loved the style of the hotel, comfortable beds and hammocks. It was nice not having electricity and the river breeze kept it from getting too hot. As lovely as it was, I found it incredibly expensive compared to other places in Thailand.
Stayed 3 nights in Mar 2018
Response from General Manager on 12 Apr 2018
Dear Jackie, Thank you for your recent stay at River Kwai Jungle Rafts and for sharing your compliments with us. We hope to welcome you back in the near future. Kindest regards, River Kwai Jungle Rafts

10/10 Excellent

Jason M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location
Ask yourself one question before you come here: Would I enjoy an outdoor experience like camping? If the answer is yes, you will like it here. In the middle of nowhere on the river, removed from civilization, it is hot during the day and gets cold at night. It's actually much more comfortable than camping because you have a nice bed, bathroom, and restaurant. I'd recommend bringing your own flashlights (the room is very dark), batteries for electronics you use (without internet, obviously, 3G signal is also very poor at the hotel), and ice (to keep stuff cold). If you can't do without the electricity, definitely still stay at their sister property, Float House. You won't regret it. A couple small complaints I've seen in other reviews: It's true the staff isn't super-friendly, rooms are small, and the bathroom in our room smelled bad. Also be aware you have to arrive at Phutakien Pier before 6PM every day to catch the last boat. Complaints from other reviews I found not be true: Very few boats passed by our room because this is the farthest river hotel from the pier, and we were in the last section of the hotel. It was very peaceful.
Stayed 2 nights in Feb 2018
Response from General Manager on 6 Mar 2018
Dear Jason M, Thank you for your recent stay at River Kwai Jungle Rafts and for sharing your compliments and your explanation with us and others. We hope to welcome you back in the near future. Kindest regards, River Kwai Jungle Rafts

6/10 Okay

John, Australia

Disliked: Room comfort
NO ELECTRICITY
Very disappointed in this place, we arrived only to be informed that there was no electricity. Which meant that there was no Air Conditioning, no Fans and most importantly no Hot Shower, as we had both only just recovered from head colds the last thing we wanted were cold showers. I was in total shock as we had no prior warning of these conditions. I went back and had a closer look at the page that l made the booking on and sure they did not claim that they had all the thing l am saying they did not have. If they had stated in bold print that they had NO ELECTRICITY we would have known the true situation and could have decided differently. We had booked and paid for 3 nights. Only stayed 12 hours, couldn’t get out of there quick enough. We spoke to quite a few other guests and they all told us they were unaware that there was no electricity till they arrived
Stayed 3 nights in Feb 2018
Response from General Manager on 26 Feb 2018
Dear John, Thank you for your recent stay at River Kwai Jungle Rafts and for sharing your feedback with our hotel. We are sorry to hear you did not enjoy your stay and had to cut it short. However, there are many pages on our sites that inform our guests that there is no electricity and internet available at the accommodation. This can be found for instance in the FAQ's Section, Concept and Design Page, in the footer of the website, in Activities, on the Main Homepage of the Website and the Rooms Page. Moreover, to make sure our guest know what they choose for, there is a box that has to be clicked on before booking. This indicates that all information about the accommodation and what is provided, is read before agreeing on the booking. The booking cannot be completed before this information has been read and the box had been clicked on. Kindest regards, River Kwai Jungle Rafts

6/10 Okay

Marshall

Disliked: Property conditions & facilities, room comfort
Very Primitive no electricity or hot water.. The surroundings are gorgeous on a raft on eww Kwai river
Stayed 4 nights in Nov 2017
Response from Tor Serenata on 4 Jan 2018
Dear Marshall, Thank you for your recent stay at River Kwai Jungle Rafts and for sharing your experiences to other travelers. Choosing not to use electricity here is actually because of the conservation of our unique concept and atmosphere. It is where you are not 'connected' to hassle time during daily work life. It is your time to stay with nature and appreciate it. Now it is actually one of the best periods to visit River Kwai Jungle Rafts because the forest is still thick and green. Much less/ no rain. The weather is sometimes relatively chill during the night and the morning. Again thank you for staying with us and we look forward to welcome you back in the near future. Kindest regards,

8/10 Good

Verified traveller

Liked: Room comfort
Disliked: Staff & service
Unique experience but unfriendly staff
It was great to be so far away from civilization but all the staff were really unfriendly (very different from every other experience we've had in Thailand! We had to change rooms when we arrived as the bed was covered in something (bug eggs?) and there wasn't even an apology. We enjoyed our stay but didn't think it was good value for money
Stayed 1 night in Jul 2017

10/10 Excellent

Laurent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great area to relax, nice relaxing atmosphere. Liked the flowers and landscape of the place...great for pictures! Beautiful and worth the drive. I was pleasantly surprised that the food was very good (included in the price of the hotel which is a great deal)!!! The rooms should be upgraded a bit.

6/10 Okay

Verified traveller

Disliked: Room comfort
Relaxing but HOT HOT HOT
Note there is no electricity in this hotel. No fans, no a.c, no wifi . With daytime temperatures reaching 38C.
Due to our ecology conservation concept, the entire floatel does NOT use electricity but rather utilizes traditional kerosene lamps at night maintaining a true eco hideaway in nature. Choosing not to use electricity here is actually because of the conservation of our unique concept and atmosphere. It is where you are not 'connected' to hassle time during daily work life. It is your time to stay with nature and appreciate it.

6/10 Okay

Verified traveller

Disliked: Staff & service, room comfort
No electricity, No wi-fi!
Not up to the mark!
Due to our ecology conservation concept, the entire floatel does NOT use electricity but rather utilizes traditional kerosene lamps at night maintaining a true eco hideaway in nature. It is informed through all the booking channels of the hotel.

10/10 Excellent

Chawiwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unusual great hotel
Great experience to stay without electricity but a lot of comfort. We just stayed one night, but we will come back.

10/10 Excellent

Hanane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very calm stay
everything was good except for the food .. it was a little bit redendant.

10/10 Excellent

Glenn Riis, Rayong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Back to nature and simple living
Back to nature. Relax and enjoy simple living. Good food. No electricity. Perfect place to relax.

8/10 Good

Benz, Australia

Liked: Staff & service, property conditions & facilities
Overall was appreciate, excepted the room was so hot and no fan available

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Good escape
Great place, great place for relaxation. It's unique, quite and amazing. Only downside is there is no electricity, so it gets hot at night.