Wonderful pool and beautiful surroundings. Room, food etc great but.....tried to charge an extra $19 each for each day we stayed-saying it was taxes and it was only because I contacted expedia (As we had booked and paid through them) and checked and they then got in contact with the hotel that we didn't have to pay it Naturally they apologised but I'm afraid I doubted their integrity. So be careful to check your bill when you leave.
This hotel is beautiful, with a great location, friendly staff, and all the services that you would need. The pool is wonderful and the breakfast buffet is exceptional. I would highly recommend this hotel to anyone!
Stayed 3 nights. Great location - walking distance from Garden City, most of downtown. The rooms seem almost brand new - huge room with sitting area, desk, table, kitchenette, very well-equipped and comfortable, great bed. Food and coffee in the pleasant atrium restaurant were excellent. Best part - the staff - extremely helpful with all needs, lining up drivers, etc. Price was excellent for such quality in center of Kampala. We will stay here every time we go to Kampala.
"Single woman put in a cottage outside of the hotel"
I did not find it appropriate to stay in a cottage outside of the hotel. It should have been more clear that a hotel room in the main building was not available. Also for the second room booked I asked for non smoking and received a smoking room.
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