Get an overview of this hotelLuxury resort with 2 restaurants and 2 outdoor pools

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Location

Situated in Kampala, this luxury resort is within 12 mi (20 km) of Kabaka's Palace, Namirembe Cathedral, and Gaddafi National Mosque. Rubaga Cathedral and Buganda Parliament are also within 12 mi (20 km).

Resort Features

Along with 2 restaurants, this smoke-free resort has 2 outdoor pools and a full-service spa. Free WiFi in public areas and free valet parking are also provided. Additionally, a health club, a poolside bar, and a spa tub are onsite.

Room Amenities

All 124 rooms provide conveniences like refrigerators and coffee makers, plus free WiFi and 24-hour room service. Other amenities available to guests include minibars, free newspapers, and hair dryers.

Hotel Amenities

Hotel Amenities

Lake Victoria Serena Resort features a full-service spa, 2 outdoor swimming pools, a health club, and a spa tub. Dining is available at one of the resort's 2 restaurants. A poolside bar is on site where guests can unwind with a drink. Public areas are equipped with complimentary high-speed wireless Internet access.

This 5-star property offers access to a business center and limo/town car service. 3 meeting rooms are available. This luxury resort also offers a children's pool, a sauna, and a steam room. For a surcharge, a roundtrip airport shuttle (available on request) is offered to guests. Complimentary self parking and valet parking are available on site.

Lake Victoria Serena Resort is a smoke-free property.

  • Free WiFi
  • 24-hour front desk
  • Airport transportation (surcharge)
  • Total number of rooms - 124
  • Number of floors - 3
  • Business center
  • Conference space
  • Express check-in
  • Express check-out
  • Full-service spa
  • Hair salon
  • Health club
  • Number of outdoor pools - 2
  • Limo or Town Car service available
  • Free valet parking
  • Poolside bar
  • Safe-deposit box at front desk
  • Number of restaurants - 2
  • Number of meeting rooms - 3
  • Free self parking
  • Sauna
  • Smoke-free property
  • Number of buildings/towers - 22
  • Spa tub
  • Steam room
  • Children's pool
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Family Friendly Amenities

  • Outdoor pools
  • Children's pool
  • Free Wi-Fi
  • Rollaway/extra beds available
  • Refrigerator
  • Cribs/infant beds (complimentary)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking, Free valet parking

Room Amenities

  • Free newspaper
  • Phone
  • Refrigerator
  • Minibar
  • Coffee/tea maker
  • Turndown service
  • Bathtub only
  • Hair dryer
  • Iron/ironing board
  • Rollaway/extra beds available
  • Free WiFi
  • Room service (24 hours)
  • Connecting/adjoining rooms available
  • Free cribs/infant beds
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Where to Eat

The Citadel Restaurant - Overlooking the pool, this restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.

The Kigo Bar - Onsite bar.

Lake View Pool Terrace - This poolside café serves light fare only. Guests can enjoy drinks at the bar.

Courtyard Lounge - This bar serves light fare only.

SEA Restaurant - This fine-dining restaurant specializes in Asian cuisine and serves lunch and dinner. Open select days.

24-hour room service is available.

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Nearby Things to Do

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club, a spa tub, a sauna, and a steam room.

  • Golfing nearby

Spa Services

Guests can indulge in a pampering treatment at the resort's full-service spa, Serena Maisha Spa. Services include deep-tissue massages, hot stone massages, Swedish massages, and massages. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.

  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Reflexology
  • Detoxification wrap
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Facial treatments
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Hotel Policies

Check-in

Check-in time starts at noon

Check-out

Check-out time is noon

Payment types

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No pets or service animals allowed

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Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Airport shuttle fee: UGX 67225 per person (one way)
  • Rollaway bed fee: UGX 268900 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property.

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