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Reviews of Riverland Inn & Suites

3 out of 5
Riverland Inn & Suites
1530 River St, Kamloops, BC

Reviews

7.6

Good

Rating 10 - Excellent. 344 out of 1024 reviews" "
Rating 8 - Good. 338 out of 1024 reviews" "
Rating 6 - Okay. 168 out of 1024 reviews" "
Rating 4 - Poor. 100 out of 1024 reviews" "
Rating 2 - Terrible. 74 out of 1024 reviews" "

7.2/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Sheila

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It is away from the trans canada. Quiet and beautiful view over the river. T8hey are updating it and staff are friendly. The pool and hot tib are open latet than many pl es
Stayed 1 night in Apr 2024
Response from Guest Services on 24 Apr 2024
Dear Guest,Thank you so much for sharing your valuable feedback.Looking forward to welcoming you back to give you an even better experience.Kind RegardsGuest Services

10/10 Excellent

Li

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Guest Services on 23 Apr 2024
Dear Guest,Thank you so much for sharing your positive feedback.Looking forward to welcoming you back to give you an even better experience.Kind RegardsGuest Services

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Guest Services on 22 Apr 2024
Dear Guest,Thank you so much for sharing your positive feedback.Looking forward to welcoming you back to give you an even better experience.Kind RegardsGuest Services

8/10 Good

Linda

A little messy as construction is occurring around the building that should result in a fresh looking facility.
Stayed 1 night in Apr 2024
Response from Guest Services on 20 Apr 2024
Dear Guest,Thank you so much for sharing your valuable feedback.Looking forward to welcoming you back to give you an even better experience.Kind RegardsGuest Services

8/10 Good

William

Liked: Staff & service
Bugs on window sill
Stayed 1 night in Apr 2024
Response from Guest Services on 20 Apr 2024
Dear Guest,Thank you so much for sharing your valuable feedback.We apologize for the inconvenience caused.Looking forward to welcoming you back to give you better experience.Kind RegardsGuest Services

10/10 Excellent

Dave, Kleefeld

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were given a free room upgrade and the staff were very friendly and helpful.
Stayed 1 night in Apr 2024
Response from Guest Services on 19 Apr 2024
Dear Guest,Thank you so much for sharing your positive feedback.Looking forward to welcoming you back to give you an even better experience.Kind RegardsGuest Services

10/10 Excellent

Delma Rose

Travelled with family
Liked: Cleanliness, staff & service, amenities
Perfect for our short stay.
Stayed 1 night in Apr 2024
Response from Guest Services on 19 Apr 2024
Dear Guest,Thank you so much for sharing your positive feedback.Looking forward to welcoming you back to give you an even better experience.Kind RegardsGuest Services

8/10 Good

Shila

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
This property had very friendly staff and was well kept, clean and beds were comfortable but definitely in need of some repairs and updates. Great view of the river! For the price and convenience it had a little breakfast included as well would definitely stay again.
Stayed 1 night in Apr 2024
Response from Guest Services on 15 Apr 2024
Hi Guest,Greetings from Riverland Inn & Suites.We are delighted to hear that you had wonderful time with us during your visit. We hope you will give us chance to welcome you again in the future.Best regardsGuest Services

10/10 Excellent

Eduard, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay here at this little Inn. Rooms facing the river are great! Nice views and quiet. Breakfast was eggs, sausages, bagels, coffee, juice. There is a hot tub but didn’t check it out. The reception is super friendly and accommodated every one of our requests with a smile. Rooms are good for the price. Location is decent, isn’t really walking distance to anything but a very short car drive to everything. Perfect for a quick stay.
Stayed 1 night in Apr 2024
Response from guest services on 15 Apr 2024
Hi Guest,Greetings from Riverland Inn & Suites.We are delighted to hear that you had wonderful time with us during your visit. We hope you will give us chance to welcome you again in the future.Best regardsGuest Services

8/10 Good

Gerard, Regina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great view.
Stayed 1 night in Apr 2024
Response from Guest Services on 10 Apr 2024
Dear Guest,Thank you so much for sharing your valuable feedback.Looking forward to welcoming you back to give you an even better experience.Kind RegardsGuest Services

8/10 Good

Lilanthi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were on the way to Vancouver, just stopped for the night. It was nice stay. Clean and quite room with beautiful view with river and the mountains. Reasonable BF. It's worth for the price.
Stayed 1 night in Mar 2024
Response from Guest Services on 8 Apr 2024
Dear Guest,Thank you so much for sharing your valuable feedback.Looking forward to welcoming you back to give you an even better experience.Kind RegardsGuest Services

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They are a nice, quiet place
Stayed 1 night in Mar 2024
Response from Guest Services on 1 Apr 2024
Dear Guest,Thank you so much for sharing your positive feedback.Looking forward to welcoming you back to give you an even better experience.Kind RegardsGuest Services

10/10 Excellent

Leanne

Old, rooms need some renovations
Stayed 1 night in Mar 2024
Response from Guest Services on 2 Apr 2024
Dear Guest,Thank you so much for sharing your valuable feedback.Looking forward to welcoming you back to give you an even better experience.Kind RegardsGuest Services

8/10 Good

Srinivas Poosapadi

Stayed 3 nights in Mar 2024
Response from Guest Services on 21 Apr 2024
Dear Guest,Thank you so much for sharing your valuable feedback.Looking forward to welcoming you back to give you an even better experience.Kind RegardsGuest Services

6/10 Okay

Sunanda

Travelled with family, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Hot tub was really dirty. The bubles had a brpwn lining around them. A/c in the room had a thick layer of dust.
Stayed 1 night in Mar 2024
Response from Guest Services on 31 Mar 2024
Dear Guest,Thank you so much for sharing your valuable feedback.We apologize for the inconvenience caused.Looking forward to welcoming you back to give you better experience.Kind RegardsGuest Services

10/10 Excellent

Davood, Calgary

Stayed 1 night in Mar 2024
Response from Guest Services on 19 Apr 2024
Dear Guest,Thank you so much for sharing your positive feedback.Looking forward to welcoming you back to give you an even better experience.Kind RegardsGuest Services

8/10 Good

Mahdi

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
We stayed for one night here. The room was clean. Also the swimming pool and hot tub.
Stayed 1 night in Mar 2024
Response from Guest Services on 1 Apr 2024
Dear Guest,Thank you so much for sharing your valuable feedback.Looking forward to welcoming you back to give you an even better experience.Kind RegardsGuest Services

10/10 Excellent

Pritika

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Love the location and service I received here
Stayed 1 night in Mar 2024
Response from Guest Services on 28 Mar 2024
Dear Guest,Thank you so much for sharing your positive feedback.Looking forward to welcoming you back to give you an even better experience.Kind RegardsGuest Services

10/10 Excellent

Tashina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
liked my stay
Stayed 1 night in Mar 2024
Response from Guest Services on 26 Mar 2024
Hi Tashina,Greetings from Riverland Inn & Suites.We are delighted to hear that you had wonderful time with us during your visit. We hope you will give us chance to welcome you again in the future.Best regardsGuest Services

6/10 Okay

Victoria

It was great for a quick stopover, close to everything 🙂
Stayed 1 night in Mar 2024
Response from Guest services on 26 Mar 2024
Dear Guest,Thank you so much for sharing your valuable feedback. Looking forward to welcoming you back to give you an even better experience. Kind Regards Guest Services

8/10 Good

Jeff

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Booked this one as advertised with a pool but pool was closed for maintenance and renovations going on on the 1 st floor and Reno garbage on property next door
Stayed 4 nights in Mar 2024
Response from Guest Services on 25 Mar 2024
Dear Guest,Thank you so much for sharing your valuable feedback.Looking forward to welcoming you back to give you an even better experience.Kind RegardsGuest Services

2/10 Terrible

Jenn

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Suite had dirty walls, dirty towels, and smelled of mold.
Stayed 1 night in Mar 2024
Response from Guest Services on 24 Mar 2024
Dear Guest,Thank you so much for sharing your valuable feedback.We apologize for the inconvenience caused.Looking forward to welcoming you back to give you better experience.Kind RegardsGuest Services

10/10 Excellent

MARTY

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable beds.
Stayed 1 night in Mar 2024
Response from Guest Services on 22 Mar 2024
Dear Guest,Thank you so much for sharing your positive feedback.Looking forward to welcoming you back to give you an even better experience.Kind RegardsGuest Services

10/10 Excellent

Chester, Kirkland

Liked: Cleanliness, staff & service, property conditions & facilities
A little hard to find the place but other than that fine
Stayed 1 night in Feb 2024
Response from Guest Services on 22 Mar 2024
Dear Guest,Thank you so much for sharing your positive feedback.Looking forward to welcoming you back to give you an even better experience.Kind RegardsGuest Services

6/10 Okay

Chantil

Travelled with family
Liked: Cleanliness, staff & service
Overall good stay. Pool was iin maintenance wish we knew before we went.
Stayed 1 night in Mar 2024
Response from Guest Services on 19 Mar 2024
Dear Guest,Thank you so much for sharing your valuable feedback.We apologize for the inconvenience caused.Looking forward to welcoming you back again to give you an even better experience.Kind RegardsGuest Services

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Real neat
Stayed 6 nights in Mar 2024
Response from Guest Services on 19 Mar 2024
Dear Guest,Thank you so much for sharing your positive feedback.Looking forward to welcoming you back again to give you an even better experience.Kind RegardsGuest Services

2/10 Terrible

Walter

Disliked: Cleanliness, property conditions & facilities
I entered the parking lot and was immediately concerned with the group of young men and woman there. Did not even check in. Considered the $60 paid a lesson. The cheapest is likely the cheapest for a reason lol.
Stayed 1 night in Mar 2024
Response from Guest Services on 18 Mar 2024
Dear Guest,Thank you so much for sharing your feedback.Please be informed that in every hotel/motel, you will find a lot of people going in and out from their rooms. Kind RegardsGuest Services

8/10 Good

Katrina

Travelled with family and small children
Liked: Cleanliness, staff & service
We had a booking, we came in the middle of the night, like 1am. They were efficient in getting my booking detaisl wuick and getting me signed and out the door in 5min. Spouse and kid went to room while I flew up to hospital( came into town for an emergency with family ). When I got back at 5am , my card wasnt working. They quickly got it sorted and off to bed I went. I found the beds to be comfy. Coffee in room wasnt bad. Good for a quick cup.
Stayed 2 nights in Dec 2023
Response from Guest Services on 17 Mar 2024
Dear Guest,Greetings from Riverland Inn & Suites.Thanks for sharing your positive review and we are glad that we were able to serve you. Looking forward to welcoming you back in near future.Best regardsGuest Services

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view of the desert hills and gentle river from the 3rd floor Balcony Suite. Stayed one night for a getaway to read and do some amateur astronomy. Room was clean, everything worked, receptionist was helpful.
Stayed 1 night in Mar 2024
Response from Guest Services on 17 Mar 2024
Hi Peter,Greetings from Riverland Inn & Suites.We are delighted to hear that you had wonderful time with us during your visit. We hope you will give us chance to welcome you again in the future.Best regardsGuest Services

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Great service and nice setting beside river.
Stayed 1 night in Mar 2024
Response from Guest Services on 15 Mar 2024
Dear Guest,Thank you so much for your valuable feedback.Looking forward to welcoming you back to give you an even better experience.Kind RegardsGuest Services

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Guest Services on 16 Mar 2024
Hi Donald,Thank you very much for sharing your valuable feedback. We looking forward to welcome you in future. Best regardsGuest Services

8/10 Good

James

Stayed 1 night in Mar 2024
Response from Guest Services on 31 Mar 2024
Dear Guest, Thank you so much for sharing your valuable feedback. We are glad that you enjoyed your stay with us. Kind Regards Guest Services

8/10 Good

Isaac

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s an older inn but overall pretty decent. Great view and the front desk staff was great.very helpful and responsive with our calls for extra amenities. Very nice balcony overlooking the river. The breakfast was good. Nice dining area and well stocked. Pretty standard meal. We stayed in the 3 queen bed suite. I’d say the beds were twins so that was upsetting and made for a tight sleep. The rooms are dated and musty but as clean as they could be. The suite was very minimally stocked with utensils and there was no coffee. No hair dryer in the bathroom. The beds were comfortable and clean. The pool unfortunately was closed for maintenance but the hot tub was clean and hot. Only fits about 5 people but it was good.
Stayed 1 night in Mar 2024
Response from Guest Services on 11 Mar 2024
Dear Guest,Thank you so much for sharing your valuable feedback.The room you booked was actually with 3 queen beds only.However, we apologize for the inconvenience caused.Looking forward to welcoming you back to give you better experience.Kind RegardsGuest Services

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were superb. Check-in/out and the cleaning staff outside the rooms were friendly and seemed genuine (rare in hotels now). The important areas of the room were clean, i.e. toilet, sink, bathtub, beds, etc. The view was great, watched 3 eagles over the river both days we were there. The pool was out of order which was disaponting. The sink and bathtub were backing up, I let them know at check-out and he said he'd get maintainance on it. It was a very basic accomodating but we were happy with it and found value for the price range. We will stay here again.
Stayed 2 nights in Mar 2024
Response from Guest Services on 11 Mar 2024
Dear Guest,Thank you so much for sharing your positive feedback.We apologize for the inconvenience caused.Looking forward to welcoming you back to give you an even better experience.Kind RegardsGuest Services

10/10 Excellent

Ken

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very handy when travelling to Jasper from Vancouver. Quiet, and a good breakfast. Is beginning to show its age.
Stayed 1 night in Mar 2024
Response from Guest Services on 11 Mar 2024
Dear Guest,Thank you so much for sharing your positive feedback.Looking forward to welcoming you back to give you an even better experience.Kind RegardsGuest Services

10/10 Excellent

Ajwinder

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing was fine, breakfast could be better.
Stayed 1 night in Mar 2024
Response from Guest Services on 10 Mar 2024
Dear Guest,Thank you so much for sharing your valuable feedback.Looking forward to welcoming you back to give you an even better experience.Kind RegardsGuest Services

8/10 Good

Sylena

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great stay
Stayed 1 night in Feb 2024
Response from Guest Services on 7 Mar 2024
Dear Guest,Thank you so much for sharing your valuable feedback.Looking forward to welcoming you back to give you an even better experience.Kind RegardsGuest Services

6/10 Okay

Kimberly

Business traveller, Travelled with group
The room had a stale smell, kind of like a De
Stayed 1 night in Feb 2024
Response from Guest Services on 4 Mar 2024
Dear Guest,Thank you so much for your valuable feedback.We apologize for the inconvenience caused.Looking forward to welcoming you back to give you better experience.Kind RegardsGuest Services

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived and was greeted warmly - location is easy to find and central. Slept fantastic - I’d recommend
Stayed 1 night in Mar 2024
Response from Guest Services on 2 Mar 2024
Hi Donna,Thank you very much for sharing your positive feedback. We are glad to hear that you had good time with us. We are looking forward to welcome you in the future again.Best regardsGuest Services

8/10 Good

Dylan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stsyed here many times never had any issues
Stayed 1 night in Feb 2024
Response from Guest Services on 27 Feb 2024
Dear Guest,Thank you so much for sharing your positive feedback.Looking forward to welcoming you back to give you an even better experience.Kind RegardsGuest Services

10/10 Excellent

Manon

Stayed 1 night in Feb 2024
Response from Guest Services on 21 Mar 2024
Dear Guest,Thank you so much for your valuable feedback.Looking forward to welcoming you back to give you an even better experience.Kind RegardsGuest Services

10/10 Excellent

Barbaraann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location price and facilities. Enjoyed our stay close to the hwy away from all the busy.
Stayed 1 night in Feb 2024
Response from Guest Services on 26 Feb 2024
Dear Guest,Thank you so much for sharing your positive feedback.Looking forward to welcoming you back to give you an even better experience.Kind RegardsGuest Services

6/10 Okay

Sandra

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Room had not been properly cleaned. The carpet needed vacuuming and the bed was ruffled as if someone had sat on the edge.
Stayed 1 night in Feb 2024
Response from Guest Services on 22 Feb 2024
Dear Guest,Thank you so much for sharing your valuable feedback.We apologize for the inconvenience caused.Looking forward to welcoming you back to give you better experience.Kind RegardsGuest Services

4/10 Poor

Randy

Stayed 1 night in Feb 2024
Response from Guest Services on 21 Mar 2024
Dear Guest,Thank you so much for your valuable feedback.Looking forward to welcoming you back to give you an even better experience.Kind RegardsGuest Services

10/10 Excellent

Kansas H A

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super great staff , great place close to everything but private and tucked away with a beautiful river view !
Stayed 4 nights in Feb 2024
Response from Guest Services on 18 Feb 2024
Dear Guest, Thank you so much for taking the time to review us. We are delighted to know that you enjoyed the experience in the hotel. We hope you will give us a chance to serve you again. Warm Regards, Guest Services

8/10 Good

Brent Leonard

Travelled with family
Clean and well maintained. Easy access to highway or into town
Stayed 1 night in Feb 2024
Response from Guest Services on 17 Feb 2024
Dear Guest,Thank you so much for sharing your valuable feedback.Looking forward to welcoming you back to give you an even better experience.Kind RegardsGuest Services

6/10 Okay

Gordon

Stayed 1 night in Feb 2024
Response from Guest Services on 21 Mar 2024
Dear Guest,Thank you so much for your valuable feedback.Looking forward to welcoming you back to give you an even better experience.Kind RegardsGuest Services

10/10 Excellent

troy

Travelled with family
Liked: Amenities, property conditions & facilities
Amazing little hidden gem. Pool area is amazing! Gorgeous river view from your balcony. Will definitely be staying here more
Stayed 1 night in Feb 2024
Response from Guest Services on 13 Feb 2024
Dear Guest, Thank you so much for taking the time to review us. We are delighted to know that you enjoyed the experience in the hotel. We hope you will give us a chance to serve you again. Warm Regards, Guest Services

10/10 Excellent

Owen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Guest Services on 12 Feb 2024
Dear Guest,Thank you so much for sharing your valuable feedback.Looking forward to welcoming you back to give you an even better experience.Kind RegardsGuest Services

10/10 Excellent

Carmen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice. Inexpensive.
Stayed 1 night in Nov 2023
Response from Guest Services on 9 Feb 2024
Dear Guest,Thank you so much for sharing your positive feedback.Looking forward to welcoming you back to give you an even better experience.Kind RegardsGuest Services