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Reviews of Marton Palace Kaliningrad

4 out of 5
Marton Palace Kaliningrad
Bolshevistsky St., 3, Kaliningrad

Reviews

8.0

Very good

Rating 10 - Excellent. 35 out of 110 reviews" "
Rating 8 - Good. 45 out of 110 reviews" "
Rating 6 - Okay. 18 out of 110 reviews" "
Rating 4 - Poor. 9 out of 110 reviews" "
Rating 2 - Terrible. 3 out of 110 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

yASEEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for couples
Nice hotel, clean, breakfast was decent
Stayed 4 nights in Sep 2019

10/10 Excellent

Toshikazu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
very good! Large bathroom.
Stayed 2 nights in Jul 2019

8/10 Good

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice experience
Little tired but the price compensated it more than enough
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Nice location and value for money
The location of which only a few minutes walk to railway and bus station. Supermarkets are nearby. The staff are so kind to help. Simple breakfast is OK.
Stayed 2 nights in Jul 2018

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jan 2018

10/10 Excellent

joy, salt Lake City

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent price for an outstanding room. Close to bus station. Not many good restaurants nearby but hotel has its own restaurant.
Stayed 1 night in Aug 2017

8/10 Good

Eduard Labetsky

Liked: Staff & service, room comfort

10/10 Excellent

Vadim, Moscow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is centrally located on a quiet street
The city center (Cathedral) 15 minutes on foot. The same distance to the bus station. The routes of buses in Europe and the Kaliningrad region. Breakfast is good.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, excellent breakfast only downside was no proper window in the room

4/10 Poor

Dionisius, St Petersburg

Disliked: Cleanliness, staff & service
not really recomended
Not really good hotel and service. I was stay there 4 days 3 nights and in the 3 nights i come with taxi. Taxi driver dont have change for my money so i went to receptionist hotel. The girl was very unhelpful! She even dont want to gave me change for 1000rubels to 10x100 rubles. She said no money! How come in big hotel no have money! She was very very bad receptionist i ever meet!!! The others minus is breakfast, for 3 times breakfast (3days) they never change the menu, always all same! So bored and not delicious breakfast :(

4/10 Poor

Tomas, Sweden

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Over-rated, worn down, poor soundproofing.
Over-rated hotel. This is not 4-stars. I had a small cramped single room. Very hot and the air conditioner did not work. Wallpapers were coming off the walls. Ok breakfast. Soviet style door, which means no sound proofing whatsover, since you can see both under it and over it. Fortunately I had booked only one night to try it out. As soon as I could I opted for Hotel Ibis for the same rate, which was a far better choice. I will stay away from Triumph palace when in Kaliningrad next time.

8/10 Good

Peter, Miami

Liked: Cleanliness, staff & service, room comfort
Good value
Reminded me of a Soviet era hotel....updated. So it was not bad at all. It is not close to any sights. Not within walking distance to any where, but if you have access to a car, with a tour group, perhaps on business, then it is ok.

8/10 Good

Verified traveller

4 star hotel
The hotel is nice but is not 5 star hotel!!!! is only 4 star hotel. Has hair on the bed in the bathroom. Very poor breakfast, the TV was not working.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
There is not much to choose in Kaliningrad.
A very strange location at the very end of central street for the only one 5 star hotel in Kaliningrad (well at least the hotel itself thinks that they can put 5 stars at the entrance without any international certification). The hotel and design is very modern, but rooms looks too empty. Actually it was quiet cold inside during my stay, since they don't have any automated heating. Staff is a bit rude and slow. Room service is only offered from 7 a.m. to midnight, which was a big surprise for me. How they can call themselves a 5 star property ?

8/10 Good

Olga

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

6/10 Okay

Elena

Liked: Cleanliness, staff & service
Disliked: Room comfort
Деревянный матрас и ужасные подушки , плесень на потолке
Stayed 2 nights in Nov 2021

10/10 Excellent

ELENA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Отличный отель. Расположен в тихом районе. Чисто, комфортно, хорошие завтраки, приветливый персонал. Удобно добираться до центра.
Stayed 3 nights in Aug 2021

8/10 Good

Pavel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

6/10 Okay

Svetlana

Liked: Cleanliness, staff & service, property conditions & facilities
Плюсы: Чистота на уровне. Вкусные завтраки. Минусы: очень неудобные подушки заказанный в ресторане бефстроганов было сложно жевать, а пюре просто было кислым.
Stayed 3 nights in May 2021

6/10 Okay

MIKHAIL

Business traveller
Disliked: Property conditions & facilities
Старенький Отель ...
Stayed 1 night in Apr 2021

10/10 Excellent

EGOR

Stayed 1 night in Feb 2021

8/10 Good

yulia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2020

8/10 Good

Claus

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2020

2/10 Terrible

Khazhak

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2020

10/10 Excellent

Valentina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2020

8/10 Good

Tatyana

Stayed 2 nights in Sep 2020

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
И снова Калининград.
Хороший отель в центре. Удобное расположение. Большие номера. Цены гуманные.
Stayed 7 nights in Jul 2020

10/10 Excellent

Margarita

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Все отлично
Stayed 2 nights in Jul 2020

10/10 Excellent

Aleksei Manuel Hansovich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

6/10 Okay

Verified traveller

Liked: Staff & service
Not bad with room to improve
Service and room cleanliness are not bad, while Wi-Fi is very slow and not stable
Stayed 7 nights in Dec 2019

6/10 Okay

Jörgen

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Rummet var helt okej. Men som helhet var upplevde jag en massa smärre fel och brister som tex handdukar saknades på rummet, bägge hissarna ur funktion ett tag, platsbrist vid frukosten (kanske den hetsiga musiken på relativt hög volym var till för att lösa det?) Plus en stor brist i usel Wifi-täckning. Endast sittande på golvet precis innanför rumsdörrren fick jag intermittent täckning.
Stayed 1 night in Dec 2019

8/10 Good

ALEXEY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Все бы отлично, но ресторан без лицензии на спиртное...
Stayed 2 nights in Oct 2019

4/10 Poor

Ekaterina

Disliked: Cleanliness, property conditions & facilities
Не рекомендую. Грязно. Не вкусно.
Заселили в номер с отключённым отоплением. Холодно было даже в пальто. Сообщила о проблеме - отправили техника. Вечером ситуация не изменилась. Обратилась с просьбой поменять. Сказали что батареи отключили потому что жарко, я говорю «мне нет, включите обратно». Предложили переночевать и завтра если я останусь жива поменяют. Пришлось негативить. Нашлось сразу 4 номера на выбор. Один из них был с унитазом расположениям в 10 см от ванны.. как им пользоваться не представляю. В общем заселили в тёплый номер. Сказали что это люкс(хотя отличия особого от моего первого не было) в раковине не проходила вода. Шторка в ванной была невероятно грязной. Мыться аж не хотелось. Ковровое покрытие на полу грязное , босиком не возможно пройти и все в пятнах. Шампунь не мылится вообще. Завтрак в подвале где не ловит связь. Не вкусный. За три дня не поменялось ни одно блюдо. Колбаса дешевая с костным остатком, такие же сосиски... салат бееее... капуста тушеная .. ну вообщем все не вкусно. Не свежий хлеб. Девочка официантка ходит и забирает посуду когда ты ещё ешь... вообщем лично я точно там не остановлюсь больше.
Stayed 3 nights in Oct 2019

8/10 Good

vesa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern und günstig
Modernes Haus mit allem was man braucht
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019

6/10 Okay

Aleksei

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Далеко не самые лучшие впечатления о гостинице. Все приходит в упадок.
Stayed 2 nights in Apr 2019

10/10 Excellent

Aleksandr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Отличный отель, персонала приветливый. Вкусные завтраки, хорошо кормят. Есть спортзал. Чисто! На каждом этаже кулер с водой.
Stayed 2 nights in Mar 2019

8/10 Good

Johan

Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Dec 2018
Response from Татьяна, менеджер отдела бронирования. on 6 Mar 2019
Благодарим, приезжайте к нам ещё!

8/10 Good

Ilka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2018

8/10 Good

Anton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Сложный смеситель
Приятный отель, в целом все понравилось. Единственное, я очень долго не мог разобраться как пользоваться смесителем в номере 307.
Stayed 1 night in Dec 2018

10/10 Excellent

ANDREY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Внимательный персонал, готовый пойти на встречу гостям. Спасибо.
Stayed 1 night in Nov 2018

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

8/10 Good

Rune

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

8/10 Good

Vadim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Одидал ужин более часа. Второе блюдо принесли уже холодным. В ресторане было занято только три столика. Супруга второго блюда не дождалась. Кроме этого момента все было хорошо.
Stayed 2 nights in Sep 2018

8/10 Good

A, 香港

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
距離火車站和大巴站5分鐘路程
從大巴站步行去酒店5分鐘，沿途路面不平，行李若果是小輪的話，某些路段需要整個行李提起才能通過。附近有大型商場，商場內有超市。酒店提供早餐風味偏地道，不太合口味，能吃飽的。入住當晚十時許突然停水，水龍頭一滴水也沒有，幸好對我影響不大，只是沒水刷牙而已，唯有用樽裝水刷牙，早上起來已恢復供水了。
Stayed 1 night in Aug 2018

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

10/10 Excellent

evgeniya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Мне нравится
Расположение хорошее. Несколько минут пешком от Острова Канта. Номера чистые. Персонал приветливый. Завтрак отличный. В целом положительные впечатления. Если еще раз посчастливется побывать в Калининграде-остановлюсь здесь.
Stayed 3 nights in Jun 2018

10/10 Excellent

Artem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Хорошее впечатление, но кровать могла бы вместе с подушкой помягче.
Stayed 1 night in May 2018

6/10 Okay

Verified traveller

Stayed 2 nights in Nov 2017