The staff couldn't do anything more for me. When I booked, the room wasn't due to be ready until 3pm, however, I turned up at 8am and although there was no room (as they were fully booked) i was able to use all facilities.
The Sofitel Dubai Jumeirah Beach is located in the heart of "New" Dubai. Adjacent to Dubai Media City/Internet City, minutes …More
Everything is amazing except evening staff by the pool bar were rude and unprofessional each time we went. Noise was terrible due to construction but we were out alot so wasnt too bad. Pool was small and shaded alot of the time so we went to the beach instead which is only across the road.
Location and general hotel staff were perfect. Extremely clean, fast elevators, always smells wonderful and had great variety of amenities for all.
Check-in and check out went very smoothly. The room and the facilities are clean and very nice. The staff at the small coffee shop in the lobby was particularly nice and helpful. Concierge did a good job with all our odd requests. There is a shuttle provided by some of the near-by malls that is handy. The location was perfect for us and the business we had to attend to.
We were in a 1 room studio which is a bed, seating & kitchen area. We were upgraded & checked in early to a balcony studio room as we landed at 7am and the check was in 3pm. The room & staff were brilliant. Only minor downside the bath tile grout needed a scrub down. Little bleach would have done the trick. But overall definitely recommended.
Excellent hotel for couples and our family of three. Nice room with beach view at the top of the walk, close to the beach. Great breakfast, everybody very friendly and helpful. One thing to consider is that the hotel pool is not in the sun apart from an hour or so during the day. If you want to be outside and not baking that is fine, if you want sun, hop over to the beach.
family of three from london
Dubais only 4-star beach hotel stands along the walk at Dubai Marine. Proudly overlooking the Arabian Gulf and The Palm …More
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