In general the facilities are good , but the cleanliness of the hotel is disappointing , as understatement. I observed how the cleaner cleaned the sink and toilet ball, with the same cloth she cleaned both surfaces , causing immediate cross contamination. The sink was clogged with scum when we arrived, we complained 3 times, nobody came to fix , we bought vinegar and cleaning product and fixed the clogging as well cleaned after the cleaners! My husband had to ask for soap almost everyday.
There is a need to upgrade the A/C system, that was not A/C but a fan , which did not work in the heat wave we had for almost 2 weeks in Vienna
On the other side , the breakfast staff is amazing, as well the breakfast meal is excellent.
If the management changes the cleaners , and update A/C the hotel will be fantastic.
The hotel is situated in "Josefstadt" the beautiful 8th municipal district of Vienna; finest culinary delights in an informal …More
Very pleasant hotel, excellent breakfast included, staff extremely helpful. My only small quibble is that we could have had a garden view from our room if we had paid extra. I would have willingly done this, but didn't know about this option until we got there. Our view was of a tall building close by and we had to crane to see the sky. Maybe it is on the hotel website, in which case I missed it - could it have been placed more prominently? Not a big problem however; really nice hotel!
Traveller from Shropshire
Tradition and Viennese Hospitality personify our family hotel located close to the centre of Vienna in the Josefstadt -Our …More
Really nice hotel. I got a good deal on a single room so I was happy. It was located very close to the old town. It is right near the city hall, the parliament, and the winter palace. Rooms were very nice and clean. Hotel had a resturaunt as well. Overall great experience!
I rated this hotel a 5 based on price and service. The service was excellent, the people working in the hotel were very pleasant and very accommodating. We even arrived several hours early and they cleaned our room to accommodate our early arrival. The only negative would be it is far from some of the main attractions. However, Vienna is very expensive especially with the American exchange rate. So for the price this was excellent. The public transportation is a short walk and very easy to navigate. I would definitely recommend this hotel.
central, very nice and helpful lady at reception. I had a 1-person (single bed...) room. Enough space in the room but larger bed would have been nicer for an adult.
The decoration is old fashioned but I found it satisfying.
The old Viennese style pension Baronesse - My Secret Home is located in the center of Vienna, only 5 minutes on foot from the …More
Vienna’s smallest postal district, named after Emperor Joseph I, is a popular residential area with a mix of students and affluent middle classes who colonize restored Biedermeier townhouses and luxury apartments. Its attractions include a complex of Baroque church buildings around the Piaristenkirche, the Josefstadt light-entertainment theatre and a folk art museum.
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