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Reviews of The Michelangelo Towers

5 out of 5
The Michelangelo Towers
8 Maud Street Sandown, Sandton, Gauteng

Reviews

9.0

Wonderful

Rating 10 - Excellent. 93 out of 140 reviews" "
Rating 8 - Good. 29 out of 140 reviews" "
Rating 6 - Okay. 8 out of 140 reviews" "
Rating 4 - Poor. 7 out of 140 reviews" "
Rating 2 - Terrible. 3 out of 140 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Naomie

Travelled with partner
Fantastic unit and convenient for all gacilities
Stayed 6 nights in Mar 2024

10/10 Excellent

Tate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room and friendly staff. When checking out it was raining and the concierge said I could get a complimentary ride to the train station 5 minutes away. Ordinarily, I would walk. On the way the driver twisted my arm for money to take me all the way to the airport. When that didn't work, he demanded payment to drop me at the train station.
Stayed 3 nights in Jan 2024

10/10 Excellent

Muhammed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place, good location
Stayed 4 nights in Jan 2024

10/10 Excellent

Lumière

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2024

2/10 Terrible

Verified traveller

Business traveller, Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023

10/10 Excellent

Nick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great
Stayed 1 night in Dec 2023
Response from Jackie on 28 Dec 2023
Dear Nick.Thank you for your kind review and for choosing to stay with us. We look forward to your next visit.Kind regardsThe Michelangelo Towers Team

8/10 Good

Naomie

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Secure, convenient and an upmarket facility. Cleaning needs to be supervised as there is to some extent lack of detail. The WiFi was very much up and down for two days.
Stayed 1 night in Nov 2023
Response from Jackie on 28 Dec 2023
Dear Naomie,Thank you for your valuable feedback. We look forward to welcoming you back again soon.Best wishesThe Michelangelo Towers Team

10/10 Excellent

Ito

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very good stay
I had a great stay in this hotel. It was located directly across from the Convention centre so very convenient. Hotel staff were very friendly and helpful. The airline I flew with lost my luggage and the hotel staff worked tirelessly to locate it. It finally arrived. I don't think it would have been possible without their help.
Stayed 6 nights in Aug 2023
Response from Jackie on 28 Dec 2023
Dear Ito,Thank you for your kind words and kind review. We look forward to welcoming you back again soon.Best wishesThe Michelangelo Towers Team

10/10 Excellent

Brian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful stay
Amazing stay. Beautiful rooms and clean spaces
Stayed 2 nights in Aug 2023

6/10 Okay

KADARNATH

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Bed and breakfast.
Stayed 2 nights in Jul 2023

10/10 Excellent

Umang

Stayed 1 night in Apr 2023

10/10 Excellent

Mongalenyane

Stayed 1 night in Mar 2023

10/10 Excellent

Naomie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our home away from convenient. Easy access to shopping, convenient parking and most of all, with crime in South Africa on the up, very secure from a security point of view.
Stayed 4 nights in Mar 2023

10/10 Excellent

Wilco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an amazing experience staying at the Towers
Stayed 1 night in Jan 2023

10/10 Excellent

'Augustine

Stayed 1 night in Jan 2023

10/10 Excellent

Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay here, the apartment is spacious with all amenities that made our stay super relaxing. Would recommend.
Stayed 4 nights in Aug 2022
Response from Jackie on 15 Aug 2022
Dear Marie, Thank you for your kind review. It was a pleasure to have you stay with us and we look forward to welcoming you back again soon. Best wishes The Michelangelo Towers Team

10/10 Excellent

yolande

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff, beautiful room/apartment and amazing selection of breakfast . Will definitely come back.
Stayed 1 night in Aug 2022
Response from Jackie on 10 Aug 2022
Dear Yolande, Thank you for your kind review. It was a pleasure to have you stay with us and we look forward to welcoming you back again soon. Best wishes The Michaelangelo Towers Team

10/10 Excellent

Rashid

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
nice hotel heated pool amazing access to malls great
Stayed 8 nights in Jul 2022
Response from Jackie on 10 Aug 2022
Dear Rashid, Thank you for your kind review. It was a pleasure to have you stay with us and we look forward to welcoming you back again soon. Best wishes The Michaelangelo Towers Team

10/10 Excellent

Naomie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, location, location. Excellent location with easy access to the mall. Very secure. Excellent staff who go out of the way to be of service. I highly recommend this hotel.
Stayed 5 nights in Apr 2022

10/10 Excellent

Lance

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022
Response from Jackie on 30 Mar 2022
Dear Lance, Thank you for choosing to stay with us. We look forward to your next visit. Best wishes The Michelangelo Towers Team

10/10 Excellent

charles

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excelent
Stayed 1 night in Mar 2022

6/10 Okay

Vernon

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Out dated!
TV was old and had poor reception with few channels. Was clean but needs an upgrade.
Stayed 1 night in Feb 2022
Response from Jackie on 22 Feb 2022
Dear Vernon, We thank you for choosing to stay at the Michelangelo Towers. We do apologise for the state of the TV and we are in the process of upgrading. We look forward to welcoming you back soon. Best wishes The Michelangelo Towers Team

6/10 Okay

CBN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big name with no real substance
For the price we paid we really expected a proper breakfast. Will rather stay in future at Da Vinci. It was also extremely difficult to get to the car as you have to change so many lifts, walk to other lifts and the security are constantly harassing you for tips in stead of making sure you get proper parking.
Stayed 2 nights in Jan 2022
Response from M on 3 Feb 2022
Dear CBN, Thank you for your review, we appreciate all feedback. Our valet parking was suspended due to COVID regulations, however valet parking has been reactivated as off 03.02.22, we do apologise for any inconvenience you might have experienced during this time. Your feedback regarding the harassment for tips have been given to our Security manager for his urgent attention and will be dealt with. This is not our normal standard of service and would like to once again apologise, it will certainly not change the outcome of your stay with us, but we do hope to welcome you back in the near future to try again. Kind regards, Michelangelo Towers

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A peaceful stay
A peaceful stay.
Stayed 1 night in Jan 2022
Response from Joseph Nxumalo on 31 Jan 2022
Dear Valuable Guest Thank you for the nice and ,wonderful review and for taking your time to write to us we will share the excellent feedback with all our stay. Kind Regards Reservation

2/10 Terrible

Philip

Stayed 1 night in Nov 2021

4/10 Poor

David

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Staff at the front desk were not helpful in scheduling our Covid tests that we needed for our return to the US. We repeatedly asked when someone would be coming to the hotel to administer our tests and couldn't get an answer. On the day before our departure, we came down for breakfast at 9:30 am and again asked when we would be getting our tests and were told that someone would be arriving at 10 am. So, we had to rush through breakfast in order to be able to get our tests done. In addition, the phone in our room did not work and the televisions in our room only received one tv station (discovery channel).
Stayed 4 nights in Sep 2021
Response from Jackie on 19 Oct 2021
Dear David, We thank you for your valuable feedback on Expedia. We sincerely apologise for the shortcomings that you have addressed. We assure you this is not our normal high standards of service and we have addressed the heads of departments concerned, to ensure this does not occur again. We do hope to welcome you back soon to better serve you and thank you for choosing to stay with us. Best wishes The Michelangelo Towers Team

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021
Response from Mariese on 23 Apr 2021
Warm greetings from Michelangelo Towers, many thanks for taking the time to give us feedback of your recent stay, we are very grateful for your feedback. I am pleased to see that you have enjoyed your overall experience with us, we do our very best to ensure we exceed guest expectations with our high service standard and passion. I will ensure I pass on your kind review to the rest of the team, positive feedback is always well appreciated! We look forward to welcoming you back again soon. Kind regards, Mariese Smith

10/10 Excellent

muhammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great stay. Room was very clean and spacious. We were upgraded upon check-in. Assess to shopping center.
Stayed 1 night in Feb 2021
Response from Mariese on 23 Apr 2021
Dear Muhammad, Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facility in all respects. Very pleasant and helpful staff.
Stayed 4 nights in Mar 2020
Response from Jackie on 24 Mar 2020
Dear Anonymous Thank you for your kind review on Expedia. It was a pleasure to have you stay with us and we look forward to welcome you back again soon. Best wishes The Michelangelo Towers Team

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ready to find, great location and the staff were very helpful.
Stayed 1 night in Mar 2020
Response from Jackie on 4 Mar 2020
Dear Anonymous, Thank you for your kind review. It was a pleasure to serve you and we look forward to welcoming you back again soon. Best wishes The Michelangelo Towers Team

10/10 Excellent

Kenny

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location next to shops and conference center. Spacious suites and friendly staff.
Stayed 3 nights in Feb 2020
Response from Jackie on 4 Mar 2020
Dear Kenny, Thank you for your kind review. It was a pleasure to have you stay with us and we look forward to welcoming you back again soon. Best wishes The Michelangelo Towers Team

10/10 Excellent

Sherence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
awesome fun
It was amazing and wonderful experience for us as a couple
Stayed 1 night in Feb 2020
Response from Jackie on 4 Mar 2020
Dear Sherence Thank you for your kind review. It was a pleasure to have you stay with us and we look forward to welcoming you back again soon. Best wishes The Michelangelo Towers Team

10/10 Excellent

Conrad

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was fantastic
Stayed 1 night in Dec 2019
Response from Jackie on 19 Dec 2019
Dear Conrad, Thank you for your kind review on Expedia. We look forward to welcoming you back again soon. Best wishes The Michelangleo Towers Team

8/10 Good

Verified traveller

Travelled with partner
Liked: Amenities, property conditions & facilities
Excellent location, fantastic staff and excellent facilities. Cleaning needs attention and supervision.
Stayed 4 nights in Nov 2019
Response from Jackie on 5 Dec 2019
Dear Anonymous Thank you for kind review on Expedia. It was a pleasure to have you stay with us and we look forward to welcoming you back again soon. Best wishes The Michelangelo Towers Team

10/10 Excellent

Nicolas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely helpful staff!
Fantastic property, in an excellent location. The staff is sincerely helpful!
Stayed 1 night in Nov 2019
Response from Jackie on 5 Dec 2019
Dear Nicolas, Thank you for your kind review on Expedia. We look forward to welcoming you back again soon. Best Wishes The Michelangelo Towers Team

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The apartment was fabulous. The staff was fabulous. The location was fabulous. I will definitely stay there again. And recommend to all!
Stayed 2 nights in Nov 2019
Response from Jackie on 11 Nov 2019
Dear Anonymous. Thank you for your wonderful feedback. It was a pleasure to have you stay with us and we look forward to welcoming you back again soon. Best wishes The Michelangelo Towers Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2019
Response from Jackie on 21 Oct 2019
Dear Anonymous, Thank you for our review. We look forward to welcoming you back again soon. Best wishes The Michelangelo Towers Team

6/10 Okay

Michelle

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from Jackie on 3 Oct 2019
Dear Michelle, Thank you for choosing to stay with us. We look forward to welcoming you back again soon. Best wishes The Michelangelo Towers Team

10/10 Excellent

Strath, Cleveland, Ohio

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extraordinary! From check in to checkout, every interaction with their fantastic employees, everything about The Michelangelo Towers was amazing and every minute detail the accommodation first class. The elegant setting incredible breakfast’s and world class service. The setting, the room.... all first class. I can’t emphasize enough how amazing every single employee was Professional yet so personable and clearly with a goal of providing first class service. I will most definitely be staying here on my next trip to Johannesburg
Stayed 2 nights in Sep 2019
Response from Mariese on 23 Sept 2019
Wow! What a wonderful review, we truly appreciate your business and your trust in us, and thank you for taking the time to give us a detailed review of you recent stay. I am pleased to see that you have enjoyed your overall experience with us, we do our very best to ensure we exceed guest expectations with our high service standard and passion. I will ensure I pass on your kind review to the rest of the team, positive feedback is always well appreciated! We look forward to welcoming you back again soon. Kind regards, Mariese du Toit

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay... Definately going back. Friendly staff clean rooms...
Stayed 4 nights in Sep 2019
Response from Jackie on 16 Sept 2019
Dear Anonymous. Thank you for your kind review. It was a pleasure to have you stay with u and we look forward to welcoming you back again soon. Best wishes The Michelangelo Towers Team

10/10 Excellent

Mohammed

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Aug 2019
Response from Mariese on 28 Aug 2019
Dear Mohammed, Thank you for giving us a perfect rating and for recommending our hotel o other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

10/10 Excellent

Debra A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2019
Response from Mariese on 28 Aug 2019
Dear Debra, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

6/10 Okay

MIT, Abidjan

Business traveller
Liked: Cleanliness, staff & service
Elevators dysfunctional. This hotel needs to revamp its equipment and amenities. Modernise equipment and bring them up to standards
Stayed 1 night in Jun 2019
Response from Mariese on 8 Jul 2019
Dear MIT, Thank you for your candid feedback. I am very sorry to hear that your stay at the hotel was not up to par. Please note that this information has been passed on to our concerned staff. Despite this, we hope to be able to welcome you back soon. Kind regards, Towers Team

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chris at the front desk was a star. The location is excellent
Stayed 1 night in Jun 2019
Response from Mariese on 3 Jul 2019
Dear Anonymous, Thank you for your kind review! We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. We will be sure to let Chris know that he made an impact during your stay. We hope to welcome you back to the hotel soon! Kind regards, Mariese Du Toit

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from Mariese on 27 Jun 2019
Dear Anonymous, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

10/10 Excellent

SS, West Palm Beach

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very attentive and helpful staff, spacious and well equipped rooms, excellent location adjacent to Mandela Square with a selection of shops and restaurants.
Stayed 2 nights in Jun 2019
Response from Mariese on 14 Jun 2019
Dear SS, Warm greetings from Michelangelo Towers, many thanks for taking the time to give us a review of your recent stay with us, we are very grateful for your feedback. I am pleased to see that you have enjoyed your overall experience with us, we do our very best to ensure we exceed guest expectations with our high service standard and passion. Our locations is definitely one of the things we are very proud of about our hotel. We are so lucky to have a property in the heart of Sandton and a very strategic location that brings our guest just a few steps away from must-see attractions and modern-day conveniences. I will ensure I pass on your kind review to the rest of the team, positive feedback is always well appreciated! We look forward to welcoming you back again soon. Kind regards, Mariese du Toit

10/10 Excellent

Kristen

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay at. If you want to use the spa book early because they didn’t have anything open for us and couldn’t accommodate someone coming to our room for a massage in the evening. Otherwise everything was nice.
Stayed 1 night in May 2019
Response from Mariese on 27 May 2019
Dear Kirsten, Thank you for your review. I am glad to hear that overall your experience was positive. I am disappointed to hear that the Spa did not meet your expectations. This critical feedback has been passed on to our spa manager for their urgent attention. Thank you and look forward to seeing you soon. Kind regards Mariese Du Toit

10/10 Excellent

SS, West Palm Beach

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location in Sandton and short walk from the square and several restaurants. Safe area.
Stayed 3 nights in May 2019
Response from Mariese on 22 May 2019
Dear SS, Thank you for choosing to stay with us and I am glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future. Kind regards, Mariese Du Toit

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an amazing stay! The property is beautiful with amazing facilities, especially the outdoor pool. We were upgraded thanks to the Expedia VIP program to a two bedroom suite that offered amazing views. Everything was exceptional - a great stay!
Stayed 2 nights in Apr 2019
Response from Mariese on 17 Apr 2019
Dear Anonymous, Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. Kind regards, Mariese Du Toit

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
amazing apartment hotel - just beautiful. they should provide better coffee - other than that perfect.
Stayed 4 nights in Mar 2019
Response from Mariese on 1 Apr 2019
Dear Alan, Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. Regards, Mariese Du Toit