The service in this hotel surpassed any other hotel we stayed in India. Most of the guest in the hotel were from European tour groups and the buffet was also geared for their taste apart from some Indian food with some variety. We could not complain about any thing, and the staff were always there to assist you. They picked us from the airport and arranged a driver to take us for shopping and the tour of the important castle, museum and forts. Apart from Town and Country Inn By Carlson, The Fern Residency Hotel group are the two great hotels group I will recommend for India trip, because you will always get the value for your money. We were bit surprised that the service they provide in the restaurant were provided to the Maharajas and the British Masters, and coming from the Western life style culture, we felt bit uncomfortable when we were spoon-fed every time we reached for our food from various dishes on the table. It seems that the well-to-do Indians missed out during the days of Maharajas and British Masters, and likes to replace them in new India, but to me it is a kind of slavery, which needs to be avoided in all hotels and airports in India.