We used the hotel as a base whilst I underwent some tests and procedures at the Royal Victoria infirmary. The staff could not have been more helpful and all in all the quality of our stay was exceptional.
The bedrooms are understated but well-equipped. Our room was spacious and incorporated a substantial ensuite bathroom (possibly made bigger by disability provision). The hotel offers free Wi-Fi this was always up and running.
We experienced room service and dining in the restaurant and also took some bar meals. As one might expect the meals are individually prepared and in consequence the range is limited. Vegetarian options are limited but if one includes fish in the diet the choice is wider.
by far the most striking feature of the whole experience was the pleasant and personal rapport with all members of staff. Clearly someone takes great care in recruiting, training and monitoring.
Brian from NE Scotland
AA hotel of the year 2008-2009A grand house with contemporary style a leafy setting near the heart of the city. Jesmond Dene …More
With plenty of space, daily cleaning and friendly staff, it comes highly recommended. Travelling with kids can be a headache so to have two bedrooms and a living room is great. It means that we could send the kids to bed and stay up to watch TV. It was clean comfortable and tidy. Bedrooms wren particularly big but big enough.
Hotel excellent. Kept immaculate and tidy. Breakfast was great. Lounge and bar area great too and staff went the extra mile to help. Added bonus of complimentary juice, water and biscuits in room. Not in the town centre which suited us fine. We took the metro 1 stop or a taxi (£5) to town. Would go back.
The Carlton is about five minutes walk from West Jesmond metro station. The en-suite room was well furnished and very clean. The only disappointment was that the shower was rather hard to control.
The breakfast was only continents but was buffet style and the staff were more than willing to help with any problems.
Would definitely stay again and would be happy to recommend to anyone
Nigel from Leeds
Close to the fashionable bars, restaurants and nightlife of the trendy Jesmond area, the Carlton Hotel, Newcastle-upon-Tyne …More
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