Stayed one night in the hotel as we were going to a show at the radio metro arena.
We had a very comfortable stay and enjoyed a pleasant meal in the hotel's Italian restaurant.
The facilities in the room are excellent. Tea/coffee is available along with bottled water, orange juice and other bits and pieces.
Lovely hotel, room was clean, warm and nicely decorated. The staff were very friendly and the breakfast was nice! Good location in central Jesmond, we stayed on a Saturday night and it wasn't too loud! Only thing- there isn't any shampoo or conditioner in the rooms. Parking is a 5 minute walk away but this is to be expected with where it is.
"Best Western New Kent Hotel gives better service than hotel twice the price"
I stayed at 2 hotels in Newcastle: the Holiday Inn Jesmond for 1 night and the BW New Kent for 2 nights. Obviously a newly refurbished hotel such as the Holiday Inn Jesmond is going to have more style and gizmos, but I would definitely go back to the Best Western whereas I am not so sure about the HI. Both provided good breakfasts, but the BW breakfast was freshly cooked. However the shower in the Holiday Inn did not work properly "because too many people were showering at the same time", whereas this hotel provided a strong flow of constant hot water. More importantly the Best Western staff were actually interested in their guests. On balance therefore this hotel offers a better option than a hotel charging over twice as much (not counting the breakfast)!
Traveller from St Leonards on Sea
*Hotel completely non-smoking*Personally operated hotel in quiet suburban area, with a consistent reputation for good food …More
Had a wonderful one night stay visiting family in the area. We are a family with 2 boys and the apartment appealed to us as hotel rooms felt cramped. We were not disappointed the apartment was spacious and beautifully decorated. We will be back when visiting the area again.
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