I was staying for a long weekend in St Helier , the Grand is a lovely hotel , all the staff we came across were delightful and very helpful . Our room was very comfortable ,although quite dark , but I haven't slept so well in a hotel before , the bed was extremely comfortable . We made good use of the Spa facilities which are in very good order and again the staff were all fabulous. . As we stayed during the Tennerfeast food festival , we tried their Tassili Michelin starred restaurant . This is a very small restaurant , but the food is fabulous , and represents great value for money during this time , exceptional.
Good experience. Amy was very helpful on reception and all staff were friendly and sorted out the parking system the island has and sold cards by the hour. this should not put anybody off. you can park outside the hotel for load-unloading.
Lovely large room with space for a family. Most comfortable beds, good bathroom and we were looked after very well. Nice swimming pool too. We have stayed here before and will come again. Definitely recommended.
We had a very pleasant 4-night stay in room 2, which is immediately adjoining reception, so very convenient. The room itself was a little dark, looking on to a small courtyard, and the bathroom was rather cramped (to say the least). Other than that, the room was comfortable and well maintained. However, it might be worth paying the extra for a superior or premium room. The hotel overall is lovely and the staff are friendly and helpful. Food in the restaurant is of a very high standard. Breakfast is buffet style and there is a reasonable selection. There is a large, comfortable bar and an outdoor pool which looks as though it would be a big attraction in summer. For those without their own transport it is a bit of a walk into town but not too bad (say, 15 to 20 minutes). There is a bus stop literally outside the door, but the bus runs only about every 2 hours! However, if you time it right this can be very handy. Overall we would have no hesitation in returning to the Hampshire.
One of the best hotels we have stayed in. Location overlooking the harbour was great with glorious views and in our case wonderful sunrises and sunsets - the weather could not have been better.
The staff were the best and seemed to really enjoy their work which in turn rubbed off on the guests creating a very happy atmosphere all round - even when really busy with functions they still had time for the residents. Nothing was too much trouble.
When late functions were taking place there was no disturbance when in our room. Car parking was never a problem however busy the hotel was.
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