Ratings based on 56 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
91% of guests recommend
4.5 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveller

pensionärshotell

Posted 10-Oct-2014
Pros: Bra parkering
Cons: Vi hörde att det ska rivas om något år, så det är inte så mycket att snacka om
Location: Nära till butik, apotek, post,bankomat
Detta är ett hotell med återkommande pensionärer från Storbrittanien
3 out of 5
Recommended
for Families
by Gemmafrom Tyne and Wear

Clean and well located

Posted 11-Sep-2014 on Hotels.com
The hotel is ideally situated for exploring St Helier. I did find the room we had (room 208) noisy later on a night but this was probably due to where the room was and also due to the window needing to be kept open due to the heat. The bathroom is very clean, my only complaint about the bathroom is that there was no cover over the plug hole which meant 3 bars of soap were lost down there. This needs to be addressed before someone loses something such as jewellery. Breakfast was nice with plenty of choice and the service in the restaurant on a morning was fine. I didn't have an evening meal there so can't comment on this. The rooms met my needs and were adequate for purpose.
3 out of 5
Recommended
for Business Travellers
by Patrickfrom Hants

Great staff

Posted 03-Sep-2014 on Hotels.com
The hotel is a little dated now, but the staff are excellent!
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Shropshire.

Nice Hotel, helpful staff.

Posted 01-Sep-2014
Location: A good central location, but not noisey, a short walk from the town centre, with good shops, plenty of places to eat, and only a ten mins from beach.
Hotel was lovely and clean, although could do with a little updating, duvets instead of sheets and blankets. Two decent pools one indoor and one out, with gym, old but quite adiquate. Friendly and helpful staff. We would definately stay here again.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom London

Hotel Metropole

Posted 01-Sep-2014
Pros: Trips can be organized from hotel, a nice lady comes in on certain days to take booking from hotel guest e.g. I arranged a trip to Sark, scenery is am
Location: There is a excellent restaurant near the hotel is called Atlantique Seafood Bar and restaurant.
Excellent location less than 10 min walk from main bus terminal where you can take any bus to visit different parts of jersey.Staff are very friendly, nice heated pool ideal for children. Family room very spacious and very clean. Any documentation can be kept with receptionist in sealed envelope which is put into hotel safe. Staff serving breakfast are very friendly and are the best.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Greenwich, London.

Comfortable hotel away from the hustle and bustle.

Posted 28-Aug-2014
hotel very easy to find from main bus station. everything walkable too.....ie beaches, bars, restaurants, shopping. Breakfasts were great and very tasty. would definitely stay here again.
4 out of 5
Recommended
for Families
by Andyfrom Hampshire

True & Honest Feedback

Posted 28-Aug-2014 on Hotels.com
When we first arrived we surprised at the size of the car park considering the amount of rooms the hotel has. The reception staff were helpful. There is a Porter service available, so you don't have to worry about lugging all your luggage up the lift & through the corridors. Very helpful & accomodating. The hotel guests were mainly retired people, but we did see plenty of other families of all ages of children on our stay. Breakfast was very nice and we liked the fact that you could help yourself to juice, pastries and cereals. Cooked breakfast, tea, coffe and toast have to be ordered using one of the many waiters around the room. Free Wi-Fi Only available in Reception / Bart. The bedroom we had was huge & the and toilet was seperate from the bathroom. No queing for wanting to wash when someone was in the loo. The bathroom was very big too & we were impressed with the little sound you could hear from other rooms. The cleaner on our floor was fantastic. She always greeted us every morning and said hello to our little boy. She was flexible as to when she could clean our room incase we weren't ready or had returned from breakfast and she wasn't quite done, so returned after. The room was hoovered everyday, beds made and teas replensihed. Overall, the hotel was a lot better than we expected. Very clean throughout, Staff all very friendly & accomodating and we would recommend to others with families lloking for somewhere to stay in Jersey. Would we return to the hotel...Yes!
2 out of 5
by A verified travellerfrom ipswich

Terrible staff and breakfast

Posted 25-Aug-2014
Pros: Clean room
The breakfast buffet was a mess, the 'hot' breakfast was cold and the reception staff are rude!
3 out of 5
Recommended
for Everyone
by A verified travellerfrom U.K.

Thoughts on the hotel.

Posted 24-Aug-2014
Pros: The staff and the food.
Very friendly, helpful staff. good food. bedroom a long way from reception. a very hot room, difficult to have the window open because of the pigeons outside that were very noisy. a fan was provided though.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom essex

lovely hotel close to beach, town and bus station

Posted 11-Aug-2014
Pros: Very friendly atmosphere older guests mixing with younger guests, very clean.
Location: 5 minutes from beach and town centre in other direction variety of shops and restaurants. War tunnels and St Brellards Bay definitely worth a visit.
Booked flight and hotel together online. Travelled from Southend with easy jet ...50 minute flight. Travelled with my husband and 2 teenage daughters, stayed in very clean family room, hotel staff were very welcoming from start to finish. Great breakfasts, outdoor and indoor pools, small games room but also cards and board games available from reception. We used the buses to travel around the island only a 20 minute walk through town ,tours are also available from outside the hotel. Lovely beaches 5 minute walk away from hotel. Variety of shops and restaurants in town we changed Tesco reward vouchers and used in Bella Italia would definitely recommend this.