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Reviews of La Quinta Inn & Suites by Wyndham Secaucus Meadowlands

3 out of 5
La Quinta Inn & Suites by Wyndham Secaucus Meadowlands
350 Lighting Way, Secaucus, NJ

Reviews

7.0

Good

Rating 10 - Excellent. 429 out of 1405 reviews" "
Rating 8 - Good. 366 out of 1405 reviews" "
Rating 6 - Okay. 251 out of 1405 reviews" "
Rating 4 - Poor. 184 out of 1405 reviews" "
Rating 2 - Terrible. 175 out of 1405 reviews" "

6.8/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tatiana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Mardeliz

Travelled with family and small children
Liked: Staff & service
I liked that is specious but I didn't like that the bathroom wasn't clean enough and the white towels looked gray you can tell that they are very old and there are no towels at the pool.
Stayed 2 nights in Apr 2024
Response from La Quinta Inn & Suites on 17 Apr 2024
Thank you for the feedback about your recent stay. We are very sorry your experience did not offer you the quality of service you deserve. We strive to give exceptional service every day, for every guest; I am very sorry to hear that we did not meet your expectations. We hope you will consider staying with us again in the near future.

2/10 Terrible

Shatuan

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room key never worked the entire stay sink.and tub stay clogged the entire stay when we first qent to check in no one was at the desk for 20 min. I wont be going back worse hotel experience ever
Stayed 2 nights in Apr 2024
Response from La Quinta Inn & Suites on 17 Apr 2024
Thank you for the feedback about your recent stay. We are very sorry your experience did not offer you the quality of service you deserve. We strive to give exceptional service every day, for every guest; I am very sorry to hear that we did not meet your expectations.

10/10 Excellent

Pamela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the hotel was clean and that the staff was very friendly. Only thing that I had a problem with is that I love getting into the pool and every time the pool was either in use for an outside swim training or it was full with kids, even during the school season.
Stayed 2 nights in Apr 2024
Response from La Quinta Inn & Suites on 15 Apr 2024
Thank you for taking the time to share your experience with us, I am happy to hear you enjoyed your stay with us; We hope to welcome you back in the near future.

2/10 Terrible

Mahmoud

Travelled with family
Disliked: Amenities
The place is so dirty and old
Stayed 1 night in Apr 2024
Response from La Quinta Inn & Suites on 15 Apr 2024
Thank you for taking the time to share your response with us, I am saddened to hear you did not find your stay with us pleasant, We would like to apologize for any inconvenience you may have experienced, We hope to welcome you back with a better and brighter stay in the near future.

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LaQuinta has been our go-to hotel for years but we haven’t traveled much since Covid but it was still great! The young lady that checked us in was very pleasant and asked if we would mind staying in a certain room because some people have superstitions about certain room numbers. That was nice of her to ask although we didn’t care. The view from that room as amazing too! We always recommend LaQuinta and will definitely stay here again in the future.
Stayed 1 night in Apr 2024
Response from La Quinta Inn & Suites on 15 Apr 2024
Thank you for taking the time to share your experience with us, I am happy to hear you enjoyed your stay with us; We hope to welcome you back in the near future.

10/10 Excellent

Tamiko, ROCHESTER

Liked: Staff & service
There was dirt and hair in both the toilet and shower. The telephone didn't work or have a dial tone.
Stayed 1 night in Apr 2024
Response from La Quinta Inn & Suites on 15 Apr 2024
Thank you for taking the time to share your response with us, I am saddened to hear you did not find your stay with us pleasant, We would like to apologize for any inconvenience you may have experienced, We hope to welcome you back with a better and brighter stay in the near future.

8/10 Good

Navpreet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 5 nights in Apr 2024
Response from La Quinta Inn & Suites on 15 Apr 2024
Thank you for taking the time to share your experience with us.

8/10 Good

Hassan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
its ok
Stayed 1 night in Apr 2024
Response from La Quinta Inn & Suites on 15 Apr 2024
Thank you for taking the time to share your experience with us.

4/10 Poor

OhKyu

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The property is old and not maintained very well. For example, the bathtub has cracks, toilet handle was broken, etc.
Stayed 2 nights in Apr 2024
Response from La Quinta Inn & Suites on 15 Apr 2024
Thank you for taking the time to share your response with us, I am saddened to hear you did not find your stay with us pleasant, We would like to apologize for any inconvenience you may have experienced, We hope to welcome you back with a better and brighter stay in the near future.

6/10 Okay

Sandra

Travelled with group
Liked: Staff & service, property conditions & facilities
Hôtel bien situé pour le transport en commun . Salle de bain salle et aucun service au chambre durant le séjour . Bon petit déjeuner et check in rapide et courtois .Mauvaise odeur ds les corridors
Stayed 2 nights in Apr 2024
Response from La Quinta Inn & Suites on 15 Apr 2024
Thank you for taking the time to share your response with us, I am saddened to hear you did not find your stay with us pleasant, We would like to apologize for any inconvenience you may have experienced, We hope to welcome you back with a better and brighter stay in the near future.

8/10 Good

Nihar Atulkumar

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Its okay. Easily accessible to the new york city via bus.
Stayed 2 nights in Apr 2024
Response from La Quinta Inn & Suites on 15 Apr 2024
Thank you for taking the time to share your experience with us, I am happy to hear you enjoyed your stay with us; We hope to welcome you back in the near future.

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Beautiful viewing
Stayed 2 nights in Apr 2024
Response from La Quinta Inn & Suites on 17 Apr 2024
Thank you for taking the time to share your feedback with us, we are happy to hear you enjoyed your stay with us. We hope to welcome you back in the near future.

10/10 Excellent

Polly

Travelled with family
Liked: Cleanliness, staff & service
The property was older but very clean! Breakfast was good! Very good location!Bus right across road! Shopping was within walking distance! Uber within minutes! Pretty quiet! Would recommend!
Stayed 3 nights in Apr 2024
Response from La Quinta Inn & Suites on 15 Apr 2024
Thank you for taking the time to share your experience with us, I am happy to hear you enjoyed your stay with us; We hope to welcome you back in the near future.

2/10 Terrible

Watson

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Did not like the hotel. It is very old. Bathtubs had rust.
Stayed 2 nights in Apr 2024
Response from La Quinta Inn & Suites on 15 Apr 2024
Thank you for taking the time to share your response with us, I am saddened to hear you did not find your stay with us pleasant, We would like to apologize for any inconvenience you may have experienced, We hope to welcome you back with a better and brighter stay in the near future.

10/10 Excellent

sophorn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a bit noisy because of the highway nearby but in general it was a good place to stay. The room was big and the breakfast was good.
Stayed 2 nights in Apr 2024
Response from La Quinta Inn & Suites on 15 Apr 2024
Thank you for taking the time to share your experience with us, I am happy to hear you enjoyed your stay with us; We hope to welcome you back in the near future.

4/10 Poor

Rachel

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
They said they don’t clean the room for “environmental purposes” which I understand not providing clean sheets and towels everyday … but they didn’t even come to make the bed, or take the trash. Almost every time we needed to enter our room we needed to go back down to the front desk because our key cards weren’t working. They also didn’t ask for any identification or verification when getting new cards which seems like a bit of a security issue. Their daily breakfast however was good, they had decent variety and kept it stocked throughout the service. Having the bus stop right across from the hotel was very convenient.
Stayed 4 nights in Mar 2024
Response from La Quinta Inn & Suites on 15 Apr 2024
Thank you for taking the time to share your response with us, I am saddened to hear you did not find your stay with us pleasant, We would like to apologize for any inconvenience you may have experienced, We hope to welcome you back with a better and brighter stay in the near future.

4/10 Poor

Bianca

Travelled with family and small children, Travelled with partner
Response from La Quinta Inn & Suites on 4 Apr 2024
Thank you for taking the time to share your experience with us.

10/10 Excellent

Josephine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is great. Have been here twice now and it's a go to. Great waffles during the complimentary breakfast! Comfy bed & overall very nice rooms. Bathrooms could use some updating but not bad at all.
Stayed 2 nights in Mar 2024
Response from La Quinta Inn & Suites on 3 Apr 2024
Thank you for taking the time to share your experience with us, We are happy to hear you enjoyed your stay with us. We look forward to welcoming you back in the near future.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
It was amazing
Stayed 2 nights in Mar 2024
Response from La Quinta Inn & Suites on 3 Apr 2024
Thank you for taking the time to share your experience with us, We are happy to hear you enjoyed your stay with us. We look forward to welcoming you back in the near future.

6/10 Okay

Ashley, Akron

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
This property's rooms are seriously outdated especially for the prices they charge nightly
Stayed 3 nights in Mar 2024
Response from La Quinta Inn & Suites on 2 Apr 2024
Thank you for taking the time to share your response with us, I am saddened to hear you did not find your stay with us pleasant, We would like to apologize for any inconvenience you may have experienced, We hope to welcome you back with a better and brighter stay in the near future

4/10 Poor

Bisrat

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Old rooms, could tell poor wall replacements, bathroom sink area needs to be caulked. Ice machines broken on all floors, had to go to front desk. Bed comforter/duvet dirty. Room fridge wasn't working, microwave was super cheap and didn't heat properly.
Stayed 1 night in Mar 2024
Response from La Quinta Inn & Suites on 2 Apr 2024
Thank you for taking the time to share your response with us, I am saddened to hear you did not find your stay with us pleasant, We would like to apologize for any inconvenience you may have experienced, We hope to welcome you back with a better and brighter stay in the near future

8/10 Good

Catrina

Travelled with family
Liked: Cleanliness, staff & service, amenities
Location Location Location. It's next to everything, restaurants and Mill Creek Mall. 3-5 min ride from American Dream. Hotel serves breakfast daily (Free). Pool area nice. My suite room was nice for the price and traveling with 2 kids we had space.
Stayed 2 nights in Mar 2024
Response from La Quinta Inn & Suites on 2 Apr 2024
Thank you for taking the time to share your experience with us. We are happy to hear you enjoyed your stay and hope to welcome you back in the near future.

6/10 Okay

Christine

Travelled with family
Disliked: Cleanliness, property conditions & facilities
I stayed at this hotel 2 years ago while visiting the city, the condition of the property has gone down hill. When you first walk in the lobby has a smell, rooms have not been updated and their were stains on our bedding and the pull out couch. The staff was very polite, breakfast was decent. Maybe new owners?
Stayed 2 nights in Mar 2024
Response from La Quinta Inn & Suites on 28 Mar 2024
Thank you for taking the time to share your response with us, We are saddened to hear you did not enjoy your stay. We hope you will consider staying with us again in the future for a better and brighter stay.

10/10 Excellent

Brandy, York

Travelled with family and small children, Travelled with group
Liked: Staff & service, amenities
Great service
Stayed 2 nights in Mar 2024
Response from La Quinta Inn & Suites on 28 Mar 2024
Thank you for taking the time to share your experience with us.

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from La Quinta Inn & Suites on 28 Mar 2024
Thank you for taking the time to share your response with us.

6/10 Okay

Alison

Stayed 2 nights in Mar 2024
Response from La Quinta Inn & Suites on 15 Apr 2024
Thank you for taking the time to share your experience with us.

4/10 Poor

Amber

Stayed 2 nights in Mar 2024
Response from La Quinta Inn & Suites on 28 Mar 2024
Thank you for taking the time to share your experience with us.

8/10 Good

Sandro, Florianópolis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from La Quinta Inn & Suites on 28 Mar 2024
Thank you for taking the time to share your response with us.

10/10 Excellent

Eloisa

Stayed 1 night in Mar 2024
Response from La Quinta Inn & Suites on 28 Mar 2024
Thank you for taking the time to share your response with us.

6/10 Okay

Al

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
We were there for 4 nights with 3 families (6 Adult and 6 kids). One of the adults was in a wheelchair and required a roll-in shower. We specifically choose this hotel as it indicates 2 Queen beds with roll-in shower. Before booking the room we had called to verify the room with 2 Queen roll-in shower was available. The staff had confirmed that it was available. On the day we checked in, the 2 queen bed accessible roll-in shower room was not available. The front staff apologized then switched the room. Got another room, and it was a 2 queen bed with accessible TUB. Unfortunately, this would not work as it had to be a roll-in shower. The front staff then gave us 3 room keys to choose which accessible room we wanted. We ended up with a king bed and roll-in shower. Staff also put in a roll in bed for the kids. NOTE: Front staff was excellent and handle the situation as best as they could. Management needs to update the website and booking system to not advertise rooms that are not available. We complained with management and said that the accessible room would be refunded one day which was done. But they had charged the other family with an extra day. We complained again. Management said that they would refund it and it would take 4-5 business day. We have not seen the refund go through. Location: Great location, close to American Dream mall. NJ 320 Bus stop is right infront and only 20mins to Times Square Hotel furniture/faucet needs updating/deep clean
Stayed 4 nights in Mar 2024
Response from La Quinta Inn & Suites on 28 Mar 2024
Thank you for taking the time to share your response with us, We are saddened to hear you did not enjoy your stay. We hope you will consider staying with us again in the future for a better and brighter stay.

10/10 Excellent

Mariana

Travelled with family and small children, Travelled with pets
Liked: Staff & service, amenities, property conditions & facilities
I really liked the location. The bus to go to New York is in front of the hotel, across the street. The return stop is next to the hotel. I really liked it
Stayed 2 nights in Mar 2024
Response from La Quinta Inn & Suites on 28 Mar 2024
Thank you for taking the time to share your experience with us, We are happy to know you enjoyed your stay. We hope to welcome you back in the near future.

10/10 Excellent

Megan

Stayed 1 night in Mar 2024
Response from La Quinta Inn & Suites on 2 Apr 2024
Thank you for taking the time to share your response with us.

6/10 Okay

Mark

Stayed 3 nights in Mar 2024
Response from La Quinta Inn & Suites on 2 Apr 2024
Thank you for taking the time to share your response with us.

10/10 Excellent

Raven

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything. Only 5 mins from American Dream.
Stayed 3 nights in Mar 2024
Response from La Quinta Inn & Suites on 28 Mar 2024
Thank you for taking the time to share your response with us, We are happy to hear you enjoyed your stay with us. We look forward to welcoming you back in the near future.

10/10 Excellent

Mirna

Liked: Cleanliness, staff & service, property conditions & facilities
Will definitely stay here again
Stayed 3 nights in Feb 2024
Response from La Quinta Inn & Suites on 28 Mar 2024
Thank you for taking the time to share your response with us, We are happy to hear you enjoyed your stay with us. We look forward to welcoming you back in the near future.

2/10 Terrible

Saso

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
need remodeling
Stayed 2 nights in Mar 2024
Response from La Quinta Inn & Suites on 28 Mar 2024
Thank you for taking the time to share your response with us, We are saddened to hear you did not enjoy your stay. We hope you will consider staying with us again in the future for a better and brighter stay.

10/10 Excellent

Gilbertxzfn

Liked: Cleanliness, staff & service, property conditions & facilities
Les gens sont sympathique et a l'ecoute de nos besoin . Grace a mon ami Pedro a l'accueil nous nous sommes facilement rendu a New-York. L'étineraire était clair et simple.
Stayed 3 nights in Mar 2024
Response from La Quinta Inn & Suites on 28 Mar 2024
Thank you for taking the time to share your response with us, We are happy to hear you enjoyed your stay with us. We look forward to welcoming you back in the near future.

2/10 Terrible

Angel

Disliked: Cleanliness, amenities, property conditions & facilities
Shower was not working dirty towels I would definitely not be rebooking with them anytime And the parking is terrible
Stayed 1 night in Mar 2024
Response from La Quinta Inn & Suites on 28 Mar 2024
Thank you for taking the time to share your response with us, We are saddened to hear you did not enjoy your stay. We hope you will consider staying with us again in the future for a better and brighter stay.

4/10 Poor

David

Travelled with family
Disliked: Amenities, property conditions & facilities
Ne vous fier pas aux images des chambres. L’hôtel est vieux et très mal entretenu. Ce n’est vraiment pas un endroit à recommander. Son seul avantage est d’être près d’un arrêt d’autobus.
Stayed 4 nights in Mar 2024
Response from La Quinta Inn & Suites on 28 Mar 2024
Thank you for taking the time to share your experience with us.

6/10 Okay

Eric

Travelled with family
Disliked: Staff & service, property conditions & facilities
The bathroom was really outdated, the bath broken and without ventilation. Old hotel
Stayed 3 nights in Mar 2024
Response from La Quinta Inn & Suites on 28 Mar 2024
Thank you for taking the time to share your response with us, We are saddened to hear you did not enjoy your stay. We hope you will consider staying with us again in the future for a better and brighter stay.

6/10 Okay

Alyson

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Not bad but a little rundown
Stayed 1 night in Mar 2024
Response from La Quinta Inn & Suites on 28 Mar 2024
Thank you for taking the time to share your response with us, We are saddened to hear you did not enjoy your stay. We hope you will consider staying with us again in the future for a better and brighter stay.

10/10 Excellent

LaSonja

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A excellent place to stay
Stayed 2 nights in Mar 2024
Response from La Quinta Inn & Suites on 19 Mar 2024
Thank you for taking the time to share your experience with us, I am happy to hear you enjoyed your stay with us; We hope to welcome you back in the near future.

8/10 Good

Amber

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to navigate, parking was close, room was clean. The only downside was the walls are a bit thin so we heard a lot of doors opening and people walking in the hallway.
Stayed 1 night in Mar 2024
Response from La Quinta Inn & Suites on 28 Mar 2024
Thank you for taking the time to share your response, We would like to apologize for any inconvenience you may have experienced.We hope to welcome you back in the near future with a better and brighter stay.

10/10 Excellent

Deborah

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our go-to hotel for visits to the city, a quick drive in and out. The staff is always friendly and accommodating!
Stayed 2 nights in Jan 2024
Response from La Quinta Inn & Suites on 19 Mar 2024
Thank you for taking the time to share your experience with us, I am happy to hear you enjoyed your stay with us; We hope to welcome you back in the near future.

8/10 Good

Tiajuana

Travelled with family and small children
Liked: Amenities
Disliked: Property conditions & facilities
Property has a indoor pool that was great. However property was old and outdated. There is only one entrance into the property ( main entrance) which can be inconvenient for families with small children. The ice machines were broken throughout the hotel had to go to front desk for ice. However, the location is ideal if going to water Park or theme park.
Stayed 2 nights in Feb 2024
Response from La Quinta Inn & Suites on 28 Mar 2024
Thank you for taking the time to share your response with us, We are saddened to hear you did not enjoy your stay. We hope you will consider staying with us again in the future for a better and brighter stay.

2/10 Terrible

Cindhy

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty, noisy place. The worst hotel to stay. No room service. Dirty beds. No shampoo or soap provided. A group of teenagers running in the hallway yelling until 3 am and the phones are disconnected.
Stayed 2 nights in Feb 2024
Response from La Quinta Inn & Suites on 28 Mar 2024
Thank you for taking the time to share your response with us, We are saddened to hear you did not enjoy your stay. We hope you will consider staying with us again in the future for a better and brighter stay.

2/10 Terrible

Sindy, Cranston

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from La Quinta Inn & Suites on 28 Mar 2024
Thank you for taking the time to share your response with us.

4/10 Poor

Sheila

Stayed 2 nights in Feb 2024
Response from La Quinta Inn & Suites on 28 Mar 2024
Thank you for taking the time to share your experience with us.

8/10 Good

Tomas

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from La Quinta Inn & Suites on 28 Mar 2024
Thank you for taking the time to share your response with us.