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Reviews of Oaks Ibn Battuta Gate Dubai

5 out of 5
Oaks Ibn Battuta Gate Dubai
Off Sheikh Zayed Road, Adjacent to Ibn Battuta Mall, Dubai

Reviews

8.8

Excellent

Rating 10 - Excellent. 612 out of 1004 reviews" "
Rating 8 - Good. 260 out of 1004 reviews" "
Rating 6 - Okay. 72 out of 1004 reviews" "
Rating 4 - Poor. 30 out of 1004 reviews" "
Rating 2 - Terrible. 30 out of 1004 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Branavan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Feb 2024
Response from Oaks Management on 3 Mar 2024
Dear Branavan,Thank you for taking the time to provide us with a great score for our hotel.It was a pleasure to see that you had a wonderful stay at Oaks Ibn Battuta Gate Hotel. We look forward to welcoming you back as our guest very soon.Warm regards,Oaks Management

10/10 Excellent

Sheila Rabello de

Travelled with group
Liked: Cleanliness, staff & service, amenities
Staff were amazing, great food and options, the property looks an authentic arabic style however it needs an upgrade some renovation is needed..
Stayed 5 nights in Feb 2024
Response from Oaks Management on 26 Feb 2024
Dear Sheila,Thank you for your valuable feedback.We're thrilled to hear that you found our staff amazing and enjoyed the great food and options available. Your satisfaction is our top priority, and we're grateful for your comments.Regarding the property, we appreciate your insight about the need for renovations. Rest assured, we constantly strive to enhance our facilities to ensure our guests have the best experience possible. Your feedback will be shared with our management team for consideration in our future improvement plans.We hope to welcome you back soon and provide you with an even better experience in the future. Warm regards,Oaks Management

8/10 Good

Lea

Liked: Cleanliness
Stayed 5 nights in Feb 2024
Response from Oaks Management on 21 Feb 2024
Dear Lea,Thank you for taking the time to provide us with a great score on our hotel. It was a pleasure to see that you had a wonderful stay. We look forward to welcoming you back as our guest very soon. Warm regards,Oaks Management

10/10 Excellent

Randall, Winlock

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property had a very good swimming pool and very good food service out side with drinks
Stayed 4 nights in Jan 2024
Response from Oaks Management on 21 Feb 2024
Dear Randall,Thank you for your feedback regarding your recent stay at Oaks Ibn Battuta Gate Hotel. We're thrilled to hear that you enjoyed our swimming pool facilities and found our food service outside to be very good, accompanied by refreshing drinks.Providing a relaxing and enjoyable experience for our guests is our top priority, and we're delighted that you were able to make the most of our amenities and dining options.We hope to have the pleasure of welcoming you back for another enjoyable stay in the near future. Warm regards,Oaks Management

10/10 Excellent

Michael, Manistee

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Oaks Ibn Batutta is a wonderful hotel located in a great area. I’ve stayed there several times and will do so again.
Stayed 3 nights in Feb 2024
Response from Oaks Management on 21 Feb 2024
Dear Michael,Thank you for your continued loyalty and for taking the time to share your positive feedback about Oaks Ibn Battuta Gate Hotel. We're delighted to hear that you have enjoyed multiple stays with us and that our hotel's location and amenities have contributed to your wonderful experiences.It's always a pleasure to welcome back returning guests like yourself, and we look forward to providing you with another memorable stay on your next visit. Thank you once again for your kind words, and we can't wait to welcome you back to Oaks Ibn Battuta Gate Hotel soon.Warm regards,Oaks Management

10/10 Excellent

Terry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favourite hotel! Clean , comfy and soundproof wall. I really enjoyed my stay here. Perfect to be right opposite the mall and few mins walk to the nearest metro. Chamara is a great desk rep - amazing service with good manner and smiles! I highly recommend this hotel and i sure will come back here.
Stayed 9 nights in Jan 2024
Response from Oaks Management on 21 Feb 2024
Dear Terry,Thank you for your kind words and for choosing Oaks Ibn Battuta Gate Hotel as your favorite! We're thrilled to hear that you had such an enjoyable stay with us.Maintaining cleanliness and comfort is essential for us, and we're delighted that you found our accommodations to meet your expectations.It's fantastic to hear that our location opposite the mall and a few minutes' walk from the nearest metro station added convenience and opportunities for exploration during your stay.We're especially pleased to hear your compliments about Chamara at the front desk. Providing exceptional service with a warm smile is something we strive for, and we'll be sure to pass along your kind words to Chamara and the rest of our team.Thank you for recommending our hotel, and we look forward to welcoming you back for another wonderful stay in the future.Warm regards,Oaks Management

8/10 Good

Halima

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jan 2024
Response from Oaks Management on 21 Feb 2024
Dear Halima,Thank you for scoring us the highest possible. We are delighted to note that you had an amazing experience with us and we do look forward to welcoming you back again for another stay very soon. Warm regards,Oaks Management

10/10 Excellent

Rahil

Response from Oaks Management on 21 Mar 2024
Dear Rahil,Thank you for the perfect score.We're delighted to hear that you had such a wonderful experience with us. We look forward to welcoming you back soon.Warm regards,Oaks Management

4/10 Poor

amal

Stayed 16 nights in Dec 2023
Response from Oaks Management on 21 Feb 2024
Dear Amal,Thank you for sharing your feedback with us. We're sorry to hear that your experience wasn't up to par. Your comments are important to us, and we'd like to understand more about what went wrong so we can improve. Please feel free to share any specific issues you encountered. We're committed to providing a better experience next time.Warm regards,Oaks Management

8/10 Good

Jaasim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jan 2024
Response from Oaks Management on 21 Feb 2024
Dear Jaasim,Thank you so much for giving us such a positive score.We truly appreciate your feedback and are thrilled to hear that you had a great experience during your stay with us.Our team works hard to provide excellent service and ensure that our guests have a comfortable and enjoyable stay, so it's wonderful to know that we succeeded in meeting your expectations.We look forward to welcoming you back again in the future.Warm regards,Oaks Management

8/10 Good

Armen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Dec 2023
Response from Oaks Management on 21 Feb 2024
Dear Armen,Thank you for taking the time to provide us with a great score on our hotel. It was a pleasure to see that you had a wonderful stay at Oaks Ibn Battuta Gate Hotel. We look forward to welcoming you back as our guest very soon. Warm regards,Oaks Management

8/10 Good

Gurinder

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
We stayed in a bedroom apartment corner unit 163. Positive's were it's very spacious for family of 4 and beds were very comfortable. Full kitchen and maid suite included. Nice outdoor space as well. Lots of closet space. Negatives TV wasn't working and when fixed very slow and not responsive. No video streaming apps either for kids. Main bathroom had mold in corners. Need better outlets for Charging our electronics especially besides sitting areas and beds. The unit is outdated and needs some TLC.
Stayed 5 nights in Dec 2023
Response from Oaks Management on 21 Feb 2024
Dear Gurinder,Thank you for sharing your detailed feedback. We appreciate your insights, both positive and constructive, as they help us understand where we excel and where we need to improve.We're delighted to hear that you found the apartment to be very spacious and comfortable for your family, with the beds providing a restful sleep. The inclusion of a full kitchen and maid suite, as well as the outdoor space and ample closet space, are aspects we're glad you enjoyed.However, we apologize for the inconveniences you encountered during your stay. We regret that the TV was not working properly and that it was slow and unresponsive even after being fixed. We also understand the importance of entertainment options for children and apologize for the lack of video streaming apps. Your feedback regarding the mold in the main bathroom and the need for better outlets for charging electronics is duly noted, and we will address these issues promptly.We appreciate your understanding and patience and assure you that we are committed to ensuring that all aspects of our accommodations meet the highest standards of comfort and cleanliness.Thank you once again for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future and provide you with an improved experience.Warm regards,Oaks Management

4/10 Poor

Nila

Disliked: Staff & service
Stayed 5 nights in Dec 2023
Response from Oaks Management on 21 Feb 2024
Dear Nila,Thank you for taking the time to provide us with a great score on our hotel. It was a pleasure to see that you had a wonderful stay at Oaks Ibn Battuta Gate Hotel. We look forward to welcoming you back as our guest very soon. Warm regards,Oaks Management

10/10 Excellent

Abdulla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Oaks Management on 21 Feb 2024
Dear Abdulla,Thank you for taking the time to provide us with a great score on our hotel. It was a pleasure to see that you had a wonderful stay at Oaks Ibn Battuta Gate Hotel. We look forward to welcoming you back as our guest very soon. Warm regards,Oaks Management

10/10 Excellent

david peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel for kids with a large mall across the road
Stayed 9 nights in Dec 2023
Response from Oaks team on 29 Dec 2023
Dear David,Thank you for sharing your positive review and pleased to know that you've found a kids club and pool available at the hotel entertaining for your kids, as well as the convenience of having a large mall across the road. we are delighted to know that your stay was both pleasant and convenient and look forward for an opportunity to welcoming you back soon. Kind regards,

10/10 Excellent

Guadalupe

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great services my family did great and love the places
Stayed 6 nights in Nov 2023
Response from Oaks Ibn Battuta Garte team on 6 Dec 2023
Dear Guadalupe,We are delighted to hear that your stay was enjoyable.Your satisfaction is our utmost priority, and we appreciate you taking the time to share your positive feedback with us. Looking ahead, we eagerly anticipate the pleasure of welcoming you back in the nearest future. If there's anything we can do to enhance your next visit or if you have specific preferences, please feel free to share them with us.Thank you for being a valued guest, and we can't wait for the chance to host you once again.Best regards,Maia KukavaFront Office Manager

8/10 Good

NORBY, SCOTCH PLAINS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed everything except it is very far from the downtown.
Stayed 3 nights in Nov 2023
Response from Oaks Ibn Battuta Garte team on 6 Dec 2023
Dear Norby,We extend our sincere gratitude for taking the time to share your review following your recent stay with us.Your feedback is crucial to us as we continuously strive to provide exceptional experiences for our guests. We value your insights, and they serve as a valuable source of information for our ongoing efforts to enhance our services. Once again, thank you for choosing Oaks Dubai and we look forward to the opportunity of welcoming you back in the future.Best regards,Maia KukavaFront Office Manager

8/10 Good

John, Oklahoma City

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Our stay was pretty awesome from our room , dining option and walking distance to the mall until our check out. This receptionist that checked me out took forever to give me my receipt and didn't tell me that i needed to tap my card until after i left. She stopped our Nanny that lives in Dubai after we already left. I have been waiting for our cab tor almost 20 minutes and she didnt say a word. She told my Nanny that was about to go to her car pick up that i needed to come back or else my check out is incomplete. We are already in sheikh zayed road and had to u turn which basically wasted my 20 minutes while having 3 kids in the car. After coming back, all she told me is it is ok Ma'am, we dont need anything from you. Just ridiculous. Receptionist i believe should have proper training since they are the face of the hotel.
Stayed 9 nights in Nov 2023
Response from Oaks Ibn Battuta Garte team on 6 Dec 2023
Dear John,Thank you for taking the time to share your review regarding your recent experience with us. Your feedback is invaluable to us as we continually strive to enhance the quality of our services. We appreciate your insights and the opportunity to learn more about your perspective.I would like to extend my most sincere apologies for the inconvenience you experienced during the check-out process, which led to your having to return.Your feedback is highly valued, and I want to assure you that we take this matter very seriously. I have addressed the issue with our team, and we are implementing necessary actions, including additional training, to prevent such scenarios from occurring in the future.We deeply regret any frustration or inconvenience this may have caused you. Our goal is to provide seamless and efficient service, and we fell short of our commitment in this instance.If there is anything specific you would like to share about your experience or if there are additional details that could assist us in addressing the matter further, please do not hesitate to reach out.Once again, please accept our heartfelt apologies, and we appreciate your understanding as we take corrective measures.Best regards,Maia Kukava Front Office Manager

10/10 Excellent

Jana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully decorated hotel if slightly dated. Very nice staff. Lovely spa. The mall across the street is huge and very nice. We stayed at this specific hotel to be close to the bus station as had to take a very early bus to Abu Dhabi airport. The rest of the area is fairly industrial and on the edge of the city but you can reach the marina in about 10-15 min and the palm in about 20 so it was convenient and we could get taxis easily if not right at rush hour. Also close to a metro station though we didn’t use it.
Stayed 3 nights in Nov 2023
Response from Oaks team on 6 Dec 2023
Dear Jana,Thank you for taking the time to share your detailed feedback following your recent stay with us. Your satisfaction is our utmost priority, and we are delighted to learn that you enjoyed various aspects of your experience.We are pleased to know that the hotel's location, the spa, the convenience of mall access, and the proximity of the metro station, all contributed to making your stay enjoyable.Your feedback is invaluable to us, and we appreciate your thoughtful recommendations. We will certainly take them into consideration as we continuously strive to enhance our services and exceed the expectations of our guests.If there are any additional insights or suggestions you would like to share, please feel free to reach out. Your input is instrumental in our ongoing efforts to provide exceptional hospitality.Thank you once again for choosing Oaks Ibn Battuta gate Dubai. We look forward to the pleasure of welcoming you back for another wonderful stay.Best regards,Maia KukavaFront Office Manager

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing time with my family. Thanks to the manager Asri for making our stay amazing. We wasn’t happy with our 2 Bedroom apartment rooms. Asri took care of the matter in a timely manner and moved us to another location in the hotel. The staff there are wonderful like Piyu the bartender & Staff From Peshwā. The concierge Staff lsmeal, And Mark Thank you..
Stayed 5 nights in Nov 2023
Response from Oaks team on 27 Nov 2023
Dear Donna,We are thrilled to see your wonderful review regarding your experience with us and appreciate your praise of the team members that went above and beyond to make your stay comfortable and enjoyable. Our team at the hotel is committed to ensuring a memorable experience for our guests, and it's heartening to know that our efforts reflect this commitment. We will make sure to share your kind words with the entire team. Kind regards,

10/10 Excellent

Merita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The architecture of the hotel is absolutely stunning, the staff are amazing and rooms are clean and comfortable.
Stayed 5 nights in Nov 2023
Response from Oaks team on 27 Nov 2023
Dear Merita,Thank you for sharing your positive experience during your recent stay with as at the Oaks Ibn Battuta Gate hotel. We are delighted to hear that you had a great experience and enjoyed the attractive design and new experiences our hotel has to offer.We are pleased to know that you had a comfortable and enjoyable stay and look forward to welcoming you back soon for another enjoyable experience. Best regards,

10/10 Excellent

Shafiq

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very excellent its my second time i like this hotel very much
Stayed 13 nights in Oct 2023
Response from Oaks team on 14 Nov 2023
Dear Shariq,Thank you for sharing your wonderful review following your second stay with us. It was a great pleasure to have you back and knowing that you enjoyed your stay the second time around and we look forward to your return again and again on your future visits to Dubai. Thank you once again for sharing with us your excellent experience and we look forward to your next stay. Warm regards,Maia Kukava Front Office Manager

8/10 Good

MEIR, FLUSHING

Business traveller
Liked: Cleanliness, staff & service, amenities
Good hotel in grate location
Stayed 3 nights in Nov 2023
Response from Oaks team on 14 Nov 2023
Dear Meir,Thank you for sharing your wonderful review about your stay at our Oaks hotel in Dubai. We're delighted to hear that you had a good stay and have enjoyed the location of the hotel. We appreciate you sharing your great review and look forward to welcoming you back soon. Best regards,

10/10 Excellent

Bashirat

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location beside the metro and inn battuta mall and wonderful staff
Stayed 4 nights in Oct 2023
Response from Oaks team on 14 Nov 2023
Dear Bashirat,Thank you for sharing your positive review following your stay with us. It is a great pleasure to know that you have fully enjoyed your stay and found the hotel location favorable for you. WE appreciate your wonderful review and look forward to your return in a nearest future. Kind regards,Maia KukavaFront Office Manager

10/10 Excellent

cindy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They lied to us about having breakfast they told us that we had to pay we decided not to pay and the last day they told us that we had breakfast included
Stayed 7 nights in Oct 2023
Response from Oaks team on 14 Nov 2023
Dear Cindy,Thank you for sharing your feedback and bringing the breakfast concern to our attention. After investigation we have found out that due to the multiple bookings and some of them being not inclusive breakfast the misunderstanding has taken place during the registration. However as it has been brought to my attention, the breakfast was granted to all the guests in your group one day prior. We hope the solution and compensation offered was satisfactory. Please accept our apologies for the inconvenience caused and kindly allow us to fix it up to you during your next stay. Thank you for choosing Oaks Ibn Battuta Gate hotel and we look forward to welcoming you back. Kind regards, Maia KukavaFront Office Manager

10/10 Excellent

Lisa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The upgraded room had a beautiful balcony and plenty of space. the suite was comfortable, spacious and bedding was extra soft. The bathroom was lovely, but the walk in shower flooded the entire bathroom. I reported it to maintenance which they fixed
Stayed 2 nights in Oct 2023
Response from Oaks team on 14 Nov 2023
Dear Lisa,Thank you for sharing your wonderful feedback following your recent stay at the Oka Ibn Battuta Gate hotel.We are delighted to know that you enjoyed the complimentary upgrade provided by the team and found the room bedding and features spacious and comfortable.Please accept our apologies for the shower experience and thank you for giving us the opportunity to fix it for you. We are pleased to know that your stay was enjoyable and hope to see you again on your next visit to Dubai. Warm regards,Maia Kukava Front Office Manger

8/10 Good

Jaspal Singh

Travelled with family
Liked: Staff & service, amenities
Didn't like showers head was to low
Stayed 4 nights in Oct 2023
Response from Oaks team on 14 Nov 2023
Dear Jaspal Singh,Thank you for taking the time to complete our Guest Satisfaction Survey.WE are delighted to know that overall, your stay has met your expectations, and sorry to know that shower head has been the downside of your stay. Thank you again for choosing to stay with us and for your time in sharing your feedback.Best regards,

8/10 Good

Aftab

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I’ve stayed here before a few years back. The hotel is beautiful, clued proximity to mall for great choice of food. The service level has definitely dropped. For example I tried to call concierge one evening - no answer. I had to go down to reception to complain. This is completely unacceptable having concierge unmanned in a 5 star hotel. Also I asked a lady of Arab background what time is jumma prayer on Friday. She said about 1:30. I said can you call the mosque and check for me? Her reply… ‘walk down to the mosque and check’. Honestly I was disgusted with this response she should be fired! She has an attitude. I don’t think I’ll be going back. Finally a few years back they used to have someone greet you with green tea upon arrival. That person/role does not exist anymore. Standards have dropped! It’s a shame as it’s a beautiful hotel.
Stayed 5 nights in Oct 2023
Response from Oaks Management Team on 14 Oct 2023
Dear Guest, Thank you for your feedback. We will review the necessary details . However please note mosque like do not entertain calls to check for timings and the timings are between 1:15 pm - 1:30 pm for Jumaah Prayers. Mosque Ibn Battuta is just 2-3 mins convenient walk from the hotel, offering our guests to visit. We always recommend our guests to take a walk to Mosque is it much convenient rather using a taxi unless there it is required.We thank you for your feedback and leaving your ratings on this platform. We will definitely work on your feedback a better future.Regards,Oaks Team

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, easy check in, amazing staff including room service and great pool and facilities.
Stayed 12 nights in Sep 2023
Response from Front Office Manager on 11 Oct 2023
Dear Guest,Thank you very much for leaving your ratings on this platform, we are delighted that you enjoyed your stay among us.See you soon!Regards,Oaks Team

10/10 Excellent

Lea

Stayed 4 nights in Oct 2023
Response from Oaks team on 14 Nov 2023
Thank you for rating us on Expedia!

10/10 Excellent

Bibi Hafeeza

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy accessible to mall and metro. Room clean daily. Nice and unique open buffet breakfast area. Staff very helpful. Well organise and value for money trips facilities.
Stayed 6 nights in Sep 2023
Response from Oaks Management Team on 11 Oct 2023
Dear Guest,Thank you very much for leaving your ratings on this platform, we are delighted that you enjoyed your stay among us.See you soon!Regards,Oaks Team

10/10 Excellent

Amar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Sep 2023
Response from Oaks Management Team on 11 Oct 2023
Dear Guest,Thank you very much for leaving your ratings on this platform, we are delighted that you enjoyed your stay among us.See you soon!Regards,Oaks Team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023
Response from Oaks Management Team on 11 Oct 2023
Dear Guest,Thank you very much for leaving your ratings on this platform, we are delighted that you enjoyed your stay among us.See you soon!Regards,Oaks Team

8/10 Good

pamela

Liked: Cleanliness, staff & service, room comfort
All good for price
All ok and exceeded our expectations for the very minimal price we paid. For a place to sleep after a long trip it was perfect and would use again. View from window was probably and worst ever but not doing the tourist thing so not a problem.
Stayed 1 night in Aug 2023
Response from Oaks Management Team on 2 Sept 2023
Dear Guest,Thank you very much for leaving your ratings on this platform, we are delighted that you enjoyed your stay among us.See you soon!Regards,Oaks Team

10/10 Excellent

TERESITA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very beautiful inside and out. I will absolutely come back if I’ll be in Dubai. Staff were also amazing, polite, courteous and always ready to go above and beyond. Beautiful facilities as well. It is very convenient to metro and just right across the hotel is a very beautiful mall with lots of dining options and a big grocery store you can buy your essentials. Love this hotel 😊👏
Stayed 2 nights in Aug 2023
Response from Oaks Management Team on 28 Aug 2023
Dear Guest, Many thanks for your review about your recent visit at Oaks Ibn Battuta Gate Dubai. It would be our pleasure to welcome you back again.Regards,Oaks Team

6/10 Okay

Suranuthah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great. Location is too far from sightseeing Booked dessert safari with travel staff. we were charged $425 AED and had to sit back on the 7 seater suv. One hour ride. Spoke to the another travel staff. Advise the original staff who booked the safari will contact us ( our flight was next day and she was off, provided email. She never contacted) Hotel staffs are trained to recommend the hotel travel. Don’t book from hotel. Venture out and investigate online Good breakfast and the staff were great Be ware of taxi scam. Always have your google and meter for the taxi on. My point of view for all the taxi cost, should have booked close to the tourist attractions. The rooms were clean however the view was not great. There is a mall in 2 minutes waking distance. Didn’t purchase much as Dubai is expensive. The rating for this hotel is overstated.
Stayed 2 nights in Aug 2023
Response from Oaks Management Team on 2 Sept 2023
Dear Guest,Thank you very much for leaving your ratings on this platform, we are delighted that you enjoyed your stay among us.See you soon!Regards,Oaks Team

10/10 Excellent

Harnek Singh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Aug 2023
Response from Oaks Management Team on 28 Aug 2023
Dear Guest, Many thanks for your review about your recent visit at Oaks Ibn Battuta Gate Dubai. It would be our pleasure to welcome you back again.Regards,Oaks Team

6/10 Okay

Suranuthah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was great. Location is too far from sightseeing Booked dessert safari with travel staff. We were ripped off. There were other clients who came from different hotel same experience paid $255 AED and we were charged $425 AED. On top of this we had to sit back on the 7 seater suv. One hour ride. Spoke to the another travel staff. Advice the original staff who booked the safari will contact us ( our flight was next day and she was off, provided email. She never contacted) Hotel staffs are trained to recommend the hotel travel. Don’t book from hotel. Venture out and investigate online Good breakfast and the staff were great Be ware of taxi scam. Always have your google and meter for the taxi on. My point of view for all the taxi cost, should have booked close to the tourist attractions. The rooms were clean however the view was not great. There is a mall in 2 minutes waking distance. Didn’t purchase much as Dubai is expensive. The rating for this hotel is overstated.
Stayed 1 night in Aug 2023
Response from Oaks Management Team on 2 Sept 2023
Dear Guest,Thank you very much for leaving your ratings on this platform. We are sorry to learn your feedback our our outsourced travel desk. We shall convey your feedback to them.See you soon!Regards,Oaks Team

10/10 Excellent

vahini, tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 11 nights in Jun 2023
Response from Oaks Management Team on 2 Sept 2023
Dear Guest,Thank you very much for leaving your ratings on this platform, we are delighted that you enjoyed your stay among us.See you soon!Regards,Oaks Team

10/10 Excellent

Khadiija

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and great service. Definitely recommend
Stayed 14 nights in Jul 2023
Response from Oaks Management Team on 7 Aug 2023
We thank you for your review. Looking forward to welcoming you back again

10/10 Excellent

Annabelle

Liked: Staff & service, property conditions & facilities
We had an amazing experience. Friendly staff and everything was not far. Will definitely come again
Stayed 10 nights in Jul 2023
Response from Oaks Management Team on 19 Jul 2023
Dear Guest, Many thanks for your review about your recent visit at Oaks Ibn Battuta Gate Dubai. It would be our pleasure to welcome you back again.Regards,Oaks Team

6/10 Okay

Abdul

Stayed 6 nights in Jul 2023
Response from Oaks Management Team on 7 Aug 2023
We thank you for your review. Looking forward to welcoming you back again

10/10 Excellent

Bill

Stayed 1 night in Jul 2023
Response from Oaks Management Team on 7 Aug 2023
We thank you for your review. Looking forward to welcoming you back again

10/10 Excellent

Htay

Stayed 5 nights in Jul 2023
Response from Oaks Management Team on 7 Aug 2023
We thank you for your review. Looking forward to welcoming you back again

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay I will go back
Stayed 8 nights in Jun 2023
Response from Oaks Management Team on 4 Jul 2023
Dear Guest,Many thanks for your review about your recent visit at Oaks Ibn Battuta Gate Dubai. It would be our pleasure to welcome you back again.Regards,Oaks Team

10/10 Excellent

Zohar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very impressive building. Very clean inside. Huge Mall opposite the hotel
Stayed 1 night in Jun 2023
Response from Oaks Management Team on 21 Jun 2023
Dear Guest,Many thanks for your review about your recent visit at Oaks Ibn Battuta Gate Dubai. It would be our pleasure to welcome you back again.Regards,Oaks Team

10/10 Excellent

Akaki

Stayed 4 nights in May 2023
Response from Oaks Management Team on 21 Jun 2023
Dear Guest,Many thanks for your review about your recent visit at Oaks Ibn Battuta Gate Dubai. It would be our pleasure to welcome you back again.Regards,Oaks Team

10/10 Excellent

Riad

Stayed 3 nights in May 2023
Response from Muhammad Abdullah on 25 Jun 2023
Dear Riad,Thank you for choosing to stay with us and for taking the time to leave us a glowing 5-star review. We are delighted to hear that you enjoyed your stay with us and that our accommodations and services met your expectations.We take pride in providing our guests with outstanding service and amenities, and it is always rewarding to receive positive feedback from satisfied guests like you. Please know that we will continue to strive to exceed your expectations on future visits, and we look forward to welcoming you back soon.Thank you again for your kind review and for choosing to stay with us.

10/10 Excellent

Marie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everyone that we encountered at the hotel were great the staff were friendly and very helpful
Stayed 11 nights in May 2023
Response from Oaks Management Team on 5 Jun 2023
Dear Guest,Many thanks for your review about your recent visit at Oaks Ibn Battuta Gate Dubai. It would be our pleasure to welcome you back again.Regards,Oaks Team

6/10 Okay

Lorraine

Response from Oaks Management Team on 5 Jun 2023
Dear Guest,Many thanks for your review about your recent visit at Oaks Ibn Battuta Gate Dubai. It would be our pleasure to welcome you back again.Regards,Oaks Team