Ratings based on 361 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
88% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Convenient location, second best to Fairmont

Posted 01-Jul-2015
Convenient location can access anywhere in 5-10 mins, second best to Fairmont but rate a lot lower; however if compared to Banff the rate is quite high, maybe due to limited supply and peak travel season; worth visiting the wildlife museum and free for guests
3 out of 5
by A verified traveller from UK

Below average; location good for train station

Posted 27-Jun-2015
Pros: Location.
Cons: Room decor; car parking; towels and linens.
It's right across from Jasper station, so very convenient in that respect. The hotel decor is tired and they are very mean with towels, which were small and of poor quality. Tiny car park, which we couldn't get into. So unless you really have to be in this partt of town, I'd look elsewhere
4 out of 5
Recommended
for Everyone
by A verified traveller

Short trip away for a few days

Posted 18-Jun-2015
Pros: How clean it was
Cons: Service at the front desk. language was the issue.
Location: Best location for bar and food.
Everything was better then expected. Room was great and everything was very clean.
4 out of 5
Recommended
for Everyone
by A verified traveller from Melbourne, Australia

Convenient Hotel

Posted 06-Jun-2015
Pros: Convenience and in-house restaurant.
Cons: upgraded carpets.
Location: In the centre of town and an easy walk to shops and restaurants. Stepping off point for touring the Jasper National Park - wonderful scenery.
Situated across the road from Jasper Station, this hotel suited us perfectly. The King Room was roomy, clean and the bathroom recently renovated. There is a pub and excellent Italian restaurant as part of the hotel.
2 out of 5
Recommended
for Everyone
by A verified traveller from World Traveler

Hot tubs broken and closed.

Posted 29-May-2015
Pros: Not much
Cons: Fix the Hot tubs.
Location: In the heart of the tourist-trap.
At check-in they proudly tell you about the sauna. The hot-tubs look permanently broken and closed. The sauna room is a joke and I am sure no one has tried turning in on in sometime.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 21-Apr-2015
Cozy, quant and charming hotel in a great location!
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 16-Apr-2015
Location: Close to everything you could possibly want to do.
Great experience, friendly staff, close to everything, comfortable bed, amazing view.
4 out of 5
Recommended
for Everyone
by A verified traveller from Cambridge Ontario

First time in Jasper

Posted 15-Apr-2015
Great location, parking limited at hotel, hot tub hogs and partiers kept us from enjoying a soak. Comfy beds
1 out of 5
by A verified traveller

Posted 13-Apr-2015
It was a good hotel but the layout was awful. Right below the rooms on the first floor there was a very loud bar that would go on till 4 in the morning and you couldn't open your windows too get fresh air cause all you would hear is drunk people screaming at each other. Also the people from the bar whether they were staying at the hotel or not would walk around the hotel yelling and screaming and getting into fights with each other.
4 out of 5
Recommended
for Families
by Mike from Morinville

Room

Posted 01-Apr-2015 on Hotels
room was too hot