Hotel is situated at a very peaceful place. They took care of our receipts for the visit to Vaishno Devi shrine. Even provided a complimentary pick and drop service between hotel and shrine. Rooms were very clean and staff well mannered. Food too was of excellent quality. Loved their kashmiri nan and paneer ball rogan josh. It was a perfect stay for us as a couple. A very warm thanks to all of the hotel staff.
Stayed for 2 nights. Rooms are clean, spacious and well appointed . Bathrooms are very clean and well maintained. Staff is courteous , friendly and very helpful . Foot massage at spa is recommended. Lawns are a pleasant place to sit and relax.
At last minute we postponed our travel. We called up the hotel and requested them if they could change our reservation. Our check in was on 17th and we requested to confirm on 19th. Mr. Kishori confirmed the hotel room for us without any charges. I really appreciate that the hotel didnt charge us for anything and they provided us the room at 2am.
Nice hotel with good location. Lacking on its services like transfers nd housekeeping or power back-up etc. Food also need certain improvements specially cutlery (when you are charging for a 4 star menu rate then cutlery can't be stainless steel ones) also deployment of more reliable staff members required!
Quality and taste of the food was amazing. I fell in love with it.The staff were too cordial and generous, ready to help at any time. Excellent service within 5-10 mins.
Clean rooms, nice bed, pleasant view of the mountain from the window. I took a few snaps myself.
Worth every penny we spend for the hotel
Will love to stay in the same hotel, the next time I come back.
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