Business Suite, 1 Bedroom, Smoking, City View | City view
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Reviews of The Bellezza Suites Jakarta

4 out of 5
The Bellezza Suites Jakarta
Jl. Dr. Soepeno no. 34, Arteri Permata Hijau, Jakarta, Jakarta

Reviews

6.0
Rating 10 - Excellent. 4 out of 48 reviews" "
Rating 8 - Good. 10 out of 48 reviews" "
Rating 6 - Okay. 20 out of 48 reviews" "
Rating 4 - Poor. 9 out of 48 reviews" "
Rating 2 - Terrible. 5 out of 48 reviews" "

6.0/10

Cleanliness

6.4/10

Staff & service

8.0/10

Amenities

5.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Lam Chee

6/10 Okay

Verified traveller

Liked: Staff & service, amenities
Stayed 2 nights in May 2019

6/10 Okay

Yong, Malaysia

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Jun 2019

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Not as good as the look in the pic. The apartment is run down. Like old apartmen. Cleanliness ok.
Stayed 4 nights in Jun 2019

2/10 Terrible

theo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thumb down.
The floor needs to be washed. The washroom is dirty, the shawer curtain is yellowish in the bottom, the tap is out of place, the breakfast is oweful, only few western dish.
Stayed 3 nights in May 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Worst breakfast buffet ever
Stayed in hotels at similar price points before. This is the worst ever buffet breakfast. For 3 of 4 mornings, I simply went out to the adjacent mall for breakfast Hotels towels were scary. Black and stained! Avoid if possible
Stayed 4 nights in Mar 2019

6/10 Okay

Ivan

Liked: Cleanliness, staff & service
Disliked: Room comfort
Not what I wanted
Very small apartment. Not as on pictures
Stayed 3 nights in Mar 2019

4/10 Poor

Harry Rong Jie

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Feb 2019
Response from Hotel Management on 3 Mar 2019
Dear Mr. Jie, Thank you for staying with us. We are working to give the best service to our guest. Hope to see you next. Best Regards, Hotel Management

10/10 Excellent

Darius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
Big room and comfortable. Price is decent
Stayed 1 night in Jan 2019
Response from Eva on 30 Jan 2019
Dear Darius We are delighted that you enjoyed our hospitality and appreciate your kind review about our service and facilities. It is a pleasure to receive a positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thanks again for sharing your experience and looking forward to welcome you back soon. Sincerely, Eva Joseva General Manager

6/10 Okay

Christofora

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018
Response from Eva on 30 Jan 2019
Dear Christofora We are delighted that you enjoyed our hospitality and appreciate your kind review about our service and facilities. It is a pleasure to receive a positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thanks again for sharing your experience and looking forward to welcome you back soon. Sincerely, Eva Joseva General Manager

6/10 Okay

N.M, Yokohama, Japan

Liked: Staff & service
OK for a short stay
Actual room condition looks different than in the pictures. There was no stove in the kitchen. Water hose sticking out from the bathroom ceilings down to toilet (idk for what purpose). And more weirdly surprising, the LAN cable was sticking out from the ceiling in the living room (why??). Anyway, beds and sofa were comfy, plus you can smoke in the room. Guess it's an OK hotel for a short stay.
Stayed 4 nights in May 2018
Response from Regiana on 23 May 2018
Dear Valuable Guest, Thank you for taking the time to review us.. we are appreciate your kind review about our service and facilities. It is a pleasure to received a feedback. I will share this with the entire team as I believe this will be a motivation for us all to maintain and improve our overall quality. Cannot wait to have you back at The Bellezza Suites Hotel to serve you better in other stay. Thank you

4/10 Poor

Haji Irman Suhardi

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Quiet hotel..not worth the money i pay
Old room, not enough towel (no hand towel), can get better hotel for the same price, breakfast is bad, not many choices..

8/10 Good

Dennis

decent for its budget. Skip the breakfast.
Decent for its price but breakfast was appaling, cold and almost no choice.

10/10 Excellent

Robert

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Need renov
Good area

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Like the place
Definetely want to go there again

6/10 Okay

Suzuki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Glen, Shillong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice large rooms perfect, if u need space
Short trip visiting family

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities

8/10 Good

Michael, Australia - WA - Perth

6/10 Okay

Jimmy, Perth WA

Close to shopping malls and access to transport
Overall a pleasant stay lacked the atmosphere for a decent holiday stay destination but recommend if business commuter

4/10 Poor

Josh, Singapore

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor Service
The hotel exterior was good. However,the room condition was not very good and service was slow. Breakfast not appetizing.

4/10 Poor

Farhat, Singapore

Disliked: Cleanliness, property conditions & facilities
Good Location but rundown place
Pros: Good Location, 24 hr convenience store + food available, nice whirlpool - kids loved it. Cons: Exterior of the hotel looks good but the rooms are not that clean. Breakfast included in the stay is horrible. No wifi in the room.

8/10 Good

Ben, Australia - NSW - Sydney

Liked: Property conditions & facilities
Facilities: Good; Value: Economical; Service: Polite, no real complaints.; Cleanliness: mainly good; handy to have the supermarket downstairs

6/10 Okay

vivien, singapore

Good value
Staff are pleasant and helpful. Breakfast spread is average. Good range of restaurants at ground floor. Convenient to have well stocked supermarket as well. Large swimming pool.

6/10 Okay

Verified traveller

Liked: Cleanliness
3D2N Stay at the Bellezza...
Booked 3 rooms, had requested to be on the same floor, but was given 2 rooms on one floor and another room 3 floors away... Buffet breakfast was poor, was not at a restaurant, by a minimal spread at the lounge... My room did not have a safety locker, and a wardrobe was run down... the staff were pleasant, though was of much help...

6/10 Okay

besson, bangkok

Liked: Cleanliness
Disliked: Staff & service
got upgraded to Business room because my superior room was not available. Hotel location and shopping environment were positive. Bfast is lame, too local. no Ham even on request. Staffs do not speak english so it was tough to communicate. Wifi only in the lobby (21st century is here already!) tough for business travelers. Value for money is 3/5

6/10 Okay

Indonesia Traveller, Java

Liked: Cleanliness, room comfort
Average hotel and location. Friendly staff.
this hotel definitely has a "local" feel. its not very close to the places foreigners like to frequent. Gym leaves a lot to be desired: has treadmills a few machines and some rusty dumbbells. On the positive side: The reception staff spoke english well enough. there is a foodhall in the attached mall that is well stocked. Many atms across the street in the ITC mall.

6/10 Okay

duke, Shanghai, China

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
just acceptable
the location of the hotel is in a shopping mall, convenient but noisy; it is very difficult to find a taxi there; the door of the room is not good, you can hear the voice outside clearly; the breakfast is just acceptable, don't have many choice.

4/10 Poor

Verified traveller

Disliked: Staff & service
Need more improvement in room keeping
House keeping crews need lots improvements in responding to guests' requests. I stayed there for 4 night in late June 2012; needed to call 3-4 time to get the basic service delivered.

6/10 Okay

Hafidz

Liked: Room comfort
Good hotel to stay
Good hotel to stay if you have meeting close to senayan, pondok indah, kebayoran areas. Not far from Sudirman/Kuningan but traffic during pick time is bad. Staff is good. . Overall ok except internet not function for all my 4 days stay even after we made complaint.

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
It was OK, but...
This a serviced apartment facility. The staff we polite and courteous. Furniture and flat screen TV were new and nice. Mattress was comfortable. However, no hangers in the closet, towels were like sandpaper and poor quality. Kitchen had few plate, flatware, glass ware, etc. Quality of finish work was rough. Bathrooms were small and cramped.

8/10 Good

RYOJI

Business traveller
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 7 nights in Nov 2019

6/10 Okay

Verified traveller

Stayed 1 night in Aug 2019

6/10 Okay

GEUNSUB

Stayed 1 night in Jul 2019

8/10 Good

Won Young

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
호텔 매니즈의 서비스가 친절해서 좋았다. 호델직원들이 대부분 젊고 친절하다. 수영장이 있어서 좋았다. 그러나 아침 조식은 더 신경써주면 좋겠다.
Stayed 7 nights in Jun 2019

6/10 Okay

stron, 神戸市

5⭐️だけど…
賑やかなjakarta街中でショッピングモールもあり慣れれば便利かも。CGKからのタクシーが住所見せてもわからずあまり有名ではない？のか、ちょっと意外でした。 部屋はきれいで広いし問題は無いですが、なんかシンプル過ぎ、もう少しオシャレ感あってもいいかな。バスのお湯の出が熱いのが続かなくてタブに溜めてもヌルいのもいまいちな点。
Stayed 3 nights in Sep 2018
Response from Eva on 31 Oct 2018
Dear Valued Guest, We are delighted that you enjoyed our hospitality and appreciate your kind review about our service and facilities. It is a pleasure to received a positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thanks again for sharing your experience and looking forward to welcome you back soon. Sincerely, Eva Joseva General Manager

10/10 Excellent

Verified traveller

Good room
Stayed 5 nights in Aug 2018

6/10 Okay

Verified traveller

Disliked: Room comfort
4일 출장 숙박
사진에 비하여 방크기나 시설이 좀 달라서 당황하였습니다. 외관은... 무척이나 훌룡하였지만... 싱글침대는 길이가 짧아 좀 불편하였구요... 어찌되었던 방 컨디션이 사진에 비하여서는 좀 당황스러울 정도 이기는 하였으나 아주 크게 불편하지는 않았습니다.
Stayed 4 nights in Nov 2017

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Nice hotel to spend holiday with reasonable budget
Good enough room and location for short trip

4/10 Poor

Honghsiang, 台灣

Liked: Staff & service
Disliked: Cleanliness
not good
以這個價格可以住得更好。有很多隻小蟑螂，若是住客少，也會不給早餐buffet。

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No good
タオルは黒ずんでいるし、空調は臭い。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
tempat nyaman and strategis
memuaskan.harga spesifik

6/10 Okay

kristian, jakarta

Disliked: Cleanliness, property conditions & facilities, room comfort
hotel dgn access mudah untuk berbelanja
Hotel ini cukup bersih walaupun kondisi ruangan yg sudah cukup lama dan sdikit kurang terawat dgn typikal model apartment. Dekat dgn pusat belanja senayan city dan plaza senayan serta dekat dengan tempat hiburan malam dijakarta selatan. Untuk hatga masih tergolong mahal.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
ホテル備え付けのものは無いと考えて、全て持参したほうが良い
タオルが雑巾のように黒ずんでいて全く使う気になれない。 シャワーカーテンも黒ずんでいて、何か染み出てきそう。 とてもバスタブにお湯を張れる状況ではない。 一転、ベッドは清潔だが、バスローブはなく、クローゼット内にハンガーは二つしかない。

2/10 Terrible

まーくん, 日本

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
最低のホテル。薄汚れていて不衛生。
毎回そうですが、以下の不備あり。タオルがバスタオルのみ。セフティーBOXがなし。朝食券は一人分しかくれない。コーヒーメーカーは設置されていない。テーブルの上部には照明器具がない。シャワーカーテンが強度不足。

2/10 Terrible

ｼﾞｬｯｸｼﾞｬｶﾙﾀ

Disliked: Cleanliness, property conditions & facilities, room comfort
期待しないほうがいい
外観はすごくきれいだが 部屋が広いだけ。ソファーがすごく汚くて座る気になれなかった。 備え付けのバスタオルもあまりよくなかった ベットルームの戸が枠にあっていなく閉まらなかったし、その扉をあけると かなり汚い状態で　大変苦痛だった。 一人で１万円もするのにあの状況はひどい 電球も切れているし、もう二度と宿泊したくない

4/10 Poor

Hindarto Halim

Disliked: Room comfort
Harga tidak sebanding dengan kondisi kamar seharusnya harga net 500rb-an