Lovely staff. Clean and good facilities.
Good spa and gym. I love the lounge horizon club. The only thing, really disappointed about the band at BATS. Other than that EVERYTHING was PERFECT. i will recommend to everyone
Nice and classy hotel to stay at.The staff are really helpful. After we checked in and were in our room, we realised that we had misplaced one of our bags in the lobby on the way to the room. Upon notifying the staff, they promptly assisted us and located the bag for us, delivering it to our room. A major bonus of the hotel is that they provide a generous amount of water bottles; four when compared to other hotels who provide two. A major reason for why we chose this hotel is due to the prime location, being close to major malls, thereby avoiding extra travel time from the Jakarta traffic jams. A minor negative with the hotel is that the décor of the room were a bit old and this was evident in items such as the tables and chairs inside the room and hallways outside.
Overall, the hotel is a great buy for the price. The staff, the room, the bed, cafe and everything else was really nice. It's a shame that i checked in at 11PM and had to run out in the morning the following day. Never got to explore the neighborhood, but the hotel info says that it's very close to shopping centers and all.
1) Friendly and helpful staff
2) Love the varieties of buffet breakfast
3) Readily money changer at the reception
4) Feel safe due to very tight security
5) Warm welcome by staffs
6) Room and toilet are always clean
The hotel was clean, and the service good. Very quiet. The breakfast buffet is good, but would not rate it excellent. A large variety of choices though. For those who have to check out early in morning, though, the choice of the takeaway breakfast is extremely limited, and unreasonable compared to other comparable hotels in the area.
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