This is our 5th year in a row at El Presidente. We alway get an oceanfront room. Beautiful views. We feel like we are visiting relatives with open arms. The staff is always friendly and helpful. Jorge the concierge goes above and beyond. Carlos is our favorite waiter and attends to our every need. Hugo makes the entertainment and activities so much fun! Love Carmen in the Sports Bar. Hortencia in the restaurant is the best waitress. Elodio is awesome delivering room service. Many of these employees have been working there for years. We enjoy Fiesta on Saturday night with homemade taquitos, posole and many other Mexican dishes. Casino night is a blast. We actually got to help release baby turtles in the ocean and alway look forward to it.
We really enjoyed our 12 day stay here at the Azul Ixtapa Grand. The staff are amazing and really made the trip. The a la carte restaurants are all excellent here as well as next door at the sister property. The buffet for breakfast/lunch was the only weak amenity here as it was inconsistent at times and the atmosphere lacking.
This has our 3rd trip back to Ixtapa and staying at the Park Royal. The Staff, the hotel, the pools, the beach, everything is very nice, over-maintained (extremely clean and fresh), and would and have recommended to everyone. Ixtapa is a very SAFE area to explore. At No Time have we felt in any danger. We have been over to Z-waat several times as well, and same feeling (during the day, have never been there past dark).
We had a great time again after our last stay about 10 years ago. Nice and small enough to always find a place by the pool or on the beach. Also like the fact that they offered just breakfast and unlimited drink inclusive. We like to try the other restaurants in town so it worked out great. It was full the first couple of days and we had garden view (mountains) room but as soon as ocean side room opened they moved us with no additional charge. We opened window just enough to hear the sound of the surf all night. Beautiful stay and great staff at hotel.
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