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Reviews of Apartments Stella Plava Laguna

3 out of 5
Apartments Stella Plava Laguna
Stella Maris 8A, Umag, Istria

Reviews

7.8

Good

Rating 10 - Excellent. 30 out of 124 reviews" "
Rating 8 - Good. 56 out of 124 reviews" "
Rating 6 - Okay. 27 out of 124 reviews" "
Rating 4 - Poor. 8 out of 124 reviews" "
Rating 2 - Terrible. 3 out of 124 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Maja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from General Manager on 3 Aug 2023
Dear Maja,We would like to thank you for your visit. It is always a pleasure to hear our guests had nice time in Apartments Stella Plava Laguna. We are looking forward to welcome you again.Kind regards,Sandra KopicGeneral Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's nice
It was as expected. This is the fourth time I've been there in the last ten years. It's a bit small, but very comfortable. Certainly worth the price.
Stayed 8 nights in Sep 2019

8/10 Good

Kingdon

Business traveller
Stayed 16 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Satisfactory, but room was a little small and dark, but then we spent most of the time outside. Nice balcony where we did dine.
Stayed 6 nights in Aug 2019
Response from Luka Maleš, GM on 31 Aug 2019
Dear guest, Thank you for the stay in our Sol Stella For Plava Laguna. Please know that we take the suggestions of our guests very seriously in order to implement the improvements in our service. Therefore, your suggestions have already been taken into consideration. In the hope you will come and visit us again we send you regards from Umag. Luka Maleš General Manager

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
It was a plesant experience. Staff is great. Everything was ok.
Stayed 2 nights in Jul 2019
Response from Luka Maleš; GM on 3 Aug 2019
Dear guest, Thank you for the stay in our Sol Stella for Plava Laguna. Your review is like a small handbook of advices for our future guests! Thank you in the name of the whole team for such nice words and recommendations dedicated to the hotel and it’s related services. We were really glad to read your positive impressions and it’s nice to hear that you enjoyed in all the charms that the destination offers. Comments like this one are giving us a special motivation, it’s very encouraging to know that the hard work from our staff is recognized by the guests. Sending our best from Umag, Luka Maleš General Manager

10/10 Excellent

Zlatko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Response from Luka Maleš, GM on 17 Jun 2019
Poštovani gospodine Zlatko, Hvala što se bili naš gost i što ste ostavili Vaš komentar. Nadamo se da ćete nam se ponovo vratiti Lijep pozdrav Luka Maleš General Manager

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
I'd look elsewhere for a place to stay!!
We stayed two night here. They forgot to mention to us there was a festival or something going on so super noisy at all hours. The place looked like a ghost town, we stayed late April and most restaurants were shut down, and things just looked run down. From the photos and the description when we booked we were expecting alot more from this place.
Stayed 2 nights in Apr 2019
Response from General Manager on 29 Apr 2019
Dear guest, Thank you for the visit in our Sol Stella Maris For Plava Laguna. We are sorry to hear that the vacation was not in line with your expectations. Please know that all the valuable comments of our guest are taken very seriously from our part in order to always have the best insights into the parts of our offer that we can further improve. We use this occasion to invite you to search throughout our Website a wide range of accommodation of different categories that we offer in order to choose the one that would better suit your preferences. Our team is available for any further questions, do not hesitate in contacting us. We hope to see you again in our facilities and send our best regards. Luka Maleš General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!
We stayed at the Sol Stella Apartments for the Seastar Festival in the resort. The location was perfect for the festival, and despite the music playing all night you could not hear a thing as soon as the doors were shut. Staff were extremely friendly and helpful, and the pool and beach were fantastic! Would definitely come back again.
Stayed 3 nights in May 2018

8/10 Good

Blaz

Liked: Staff & service, property conditions & facilities
Toilet seat for thin people
good price value in autumn

6/10 Okay

Verified traveller

Disliked: Room comfort

6/10 Okay

Marko

Disliked: Staff & service, property conditions & facilities, room comfort

8/10 Good

anthony, Sheffield

Liked: Staff & service, property conditions & facilities
Bargain!
This is a great place with fantastic facilities. bars, restaurants, pools, diving and watersports centre, but NEVER is it remotely intrusive. Most apartments have terraces or balconies facing directly out to sea and they are hugely spacious. I marked them down slightly because a small amount of investment in modernising a couple of things would bring them right up to quality, and also our bedding was very damp throughout our stay - I couldn't work out why (the clean replacement bedding seemed to be OK). However, none of this spoiled our stay. Watching the sunsets outside a great little bar on the complex was bliss. Away from the complex, Umag town is OK and can be reached on the tourist "train" that runs through the resort, but Porec is a little bit nicer and Rovinj is possibly the most attractive of the larger towns on the coast (car required really). There are some great wineries in the area if that's your thing. All in all the word here is VALUE! We had 3 huge apartments for 4 nights each and the bill was £400 total. Great stuff. In general, highly recommended.

8/10 Good

Linda, Vejle, Denmark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Summer Holiday 2015 Umag
Fine place with many facilities for all family members - especially children. Nice local people and good service.

8/10 Good

Anda, Slovenia

Liked: Staff & service, property conditions & facilities
Short stay in October
We stayed in the apartment just for 1 night, and I have to say I was pleasantly surprised. The apartments are renovated, very cosy, close to the beach, dining area is very nice, breakfast is rich, for all tastes. I would highly recommend staying here after high season (end of August), since it's more peaceful, you can enjoy the beach and privacy. I can't imagine staying here in July or August, since you can hear everything what's going on in your neighbours rooms, and the houskeeping staff is also very loud and early. But in general I don't like crouds, so don't take my review for granted :)

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service

8/10 Good

Janne, Finland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place for families
Room was clean and had all neccessary equipment (kitchen). Resort had good possibilies for young people, table tennis, soccer goals, basketball field. Also many restaurants, thou we didn't use any of them.

8/10 Good

Bernie, Windsor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Noisy Neighbours
Was a great hotel for the money and having Andy Murray playing next door at the tennis courts was a bonus! But the room walls are so thin you could hear about 5 different rooms banging. Plus its quite a family friendly resort so you can imagine the noise there kids make from early in the morning. But in a whole it was far better then we expected.

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just perfect...........................
Sol Stella is a part of a large Stella Maris Resort in Umag. It's in beautifull location right on the beach. The Sol Stella has been recently refurbished, so it looks great. New tiled floor, 42" flat screen TV in living area, updated kitchen, nice bathroom and comfy bedroom. From the balcony a partial view of the bay obstructed by the trees. The resort has an ATP Tennis Center used for international tournaments. It has restaurants,bars,pizzeria,supermarket,ATM and Doctor's Office.

6/10 Okay

Joy, Dublin, Ireland

Liked: Cleanliness, property conditions & facilities
Sol Stella apartments for great budget hols
Sol Stella apartments are set in a most beautiful complex of very cheap to very expensive accommodation. If you are not fussy & would like to spend very little on where you sleep,,,then the apartments in the Sol Stella are just great. Very old but kept as clean as possible. The beds are very clean and very comfortable but the buildings themselves are quite old and in need of modernization..If you have plenty to spend then go for the Villas,,,They are absolutely fabulous. A few very attractive swimming pools including one indoor with gym facilities. Set beside the beach (no sand), we really enjoyed our stay. Umag is a beautiful village and a little train runs regularly there every day. Will definately go back again sometime.

6/10 Okay

Frank

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Das Zimmer ist leider sehr in die Jahre geraten
Stayed 7 nights in Sep 2023
Response from Sandra Kopic, GM on 1 Oct 2023
Sehr geehrter Frank,Vielen Dank, dass Sie sich die Zeit genommen haben, diese Erfahrung mit uns zu teilen. Details wie diese sind für uns von entscheidender Bedeutung, damit wir wissen, was wir tun können, um es beim nächsten Mal besser zu machen. Wenn Sie weitere Vorschläge haben, wie wir Ihr Erlebnis verbessern können, zögern Sie bitte nicht, uns zu kontaktieren.Mit freundlichen Grüßen von Apartments Stella Plava Laguna,Sandra KopicGeneral Manager

8/10 Good

Luca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2023
Response from Sandra Kopic, GM on 14 Sept 2023
Dear Luca,We would like to thank you for your visit. It is always a pleasure to hear our guests had nice time in Apartments Stella Plava Laguna. We are looking forward to welcome you again and send you warm regards! Sandra KopicGeneral Manager

6/10 Okay

Namko

Disliked: Property conditions & facilities
70-talets boenfe
Ok boende men inte mer än det. Omgivningen fantastiskt men själva boende från 70 talet.
Stayed 5 nights in Aug 2023
Response from Sandra Kopic, GM on 5 Sept 2023
Dear Namko,Thank you for taking the time to share this experience with us. Details like these are vitally important to us so we know what we can do to make it better next time. If you have any additional suggestions for how we can improve your experience, please don’t hesitate to reach us out.With kind regards from Apartments Stella Plava Laguna,Sandra KopicGeneral Manager

4/10 Poor

Hans

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nur oberflächlich gereinigt. Dusche zuerst unbenutzbar verdreckt, Herdplatten verrostet, Kühlschrank undicht und klebrige Dichtung, alle Möbel abgeschlagen, ein Schrank ist beim Öffnen der Türen nach vorne gekippt, Spermaflecken am Bettrand, sonst auch eckelige Flecken an anderen Stellen, tote Spinnen und Spinnenetze in allen Ecken, sogar im oberen Teil der Badtür, TV funktioniert nicht, Staub in manchen Möbeln, Lüftung im WC funktioniert nicht, was besonders toll ist, weil Abluft nur über Küche, Kaffeemaschine ungenießbar verdreckt, aufgequollen Badtür mit Absplitterung, zeitweise kein Warmwasser, löchriger Vorhang im Schlafzimmer. Infoblatt über Apartment im Nachtkästchen mit undefinierbarer Flüssigkeit verdreckt. Erste Reklamation am gleichen Abend - Vertröstung auf Qualitymanager am nächsten Tag um 9 Uhr - nicht da - Vertröstung auf 12 Uhr. Dann Angebot auf Umzug im gleichen Gebäude, bei gleichem Reinigungspersonal und nicht funktionierter WC-Abluft. Daher als sinnlos abgelehnt. Herd wurde repariert, wobei der neue Herd dann hin- und hergerutscht ist. Der Ersatzkühlschrank hat nicht unter die Arbeitsplatte gepasst, der Versuch den Schlafzimmerschrank zu repariern kann als gescheitert betrachtet werden. Forderung auf Preisreduktion führte zu schriftlicher Kommunikation mit einer Frau Sandra Kopic, die offensichtlich keine Ahnung zu haben scheint, was da abgeht. Reinigungspersonal war dann nur einmal da und hat nicht fertig gemacht und Reinigungsfetzen am Tisch liegen gelas
Stayed 5 nights in Aug 2023
Response from Sandra Kopic, GM on 2 Sept 2023
Sehr geehrter Herr Hans,Vielen Dank für Ihr Feedback zu Ihrem Aufenthalt in den Apartments Stella Plava Laguna.Wir möchten uns noch einmal für alle Unannehmlichkeiten entschuldigen, die Ihnen bei Ihrer Ankunft in der Wohnung entstanden sind. Unsere Housekeeping-Abteilung sowie das technische Personal wurden umgehend über die Versäumnisse informiertSofort wurden Maßnahmen ergriffen, um alle Mängel zu beseitigen. Die Zufriedenheit unserer Gäste steht für uns an erster Stelle und es tut uns leid, dass keiner unserer Vergütungsvorschläge für Sie geeignet war, da wir unser Bestes getan haben, um in der gegebenen Situation und im Rahmen unserer Möglichkeiten angemessene Lösungen zu finden. Wir nutzen diese Gelegenheit, um Sie einzuladen, unser breites Angebot an Unterkünften verschiedener Kategorien zu durchsuchen, um diejenige auszuwählen, die Ihren Vorlieben am besten entspricht. Für weitere Fragen steht Ihnen unser Team gerne zur Verfügung, zögern Sie nicht, uns zu kontaktieren.Mit freundlichen Grüßen,Sandra KopicGeneral Manager

8/10 Good

MaRco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schöne Unterkunft Ziemlich neu und schön renoviert. Es steht etwas undurchsichtig in der Beschreibung bezüglich Bettwäsche und Handtücher. Jedoch kann ich sagen, dass bei der Ankunft Handtücher, WC-Papier, Seife, Duschgel, Geschirrspülmittel,ein Spülschwämmchen und Bettwäsche im Zimmer waren. Gut ausgestattet mit Mikrowelle, 2 Felder Ceranfeld, Geschirr usw. Ein Kritikpunkt ist der kleine Balkon und die Tür zum Balkon etwas schmal. Aber zur Halbzeit haben wir frische Bettwäsche bekommen und 2x frische Handtücher und WC-Papier. Die nähe zum Strand war gut. Wir hatten nichtmal 40m. Jedoch kommt es drauf an wo man im Resort das Zimmer hat. Im großen und ganzen war alles gut
Stayed 6 nights in Aug 2023
Response from Sandra Kopic, GM on 16 Aug 2023
Sehr geehrter MaRco,Vielen Dank, dass Sie sich für unsere Apartments Stella Plava Laguna als Urlaubsziel entschieden haben und Ihre Eindrücke mit uns geteilt haben.Wir freuen uns, dass unsere Unterkunft bei Ihnen einen guten Eindruck hinterlassen hat. Die Kommentare unserer Gäste sind das beste Kriterium, um die Zufriedenheit mit unserem Service zu messen. Sie geben dem gesamten Team auch die nötige Motivation für neue Arbeitssiege.Nochmals vielen Dank für Ihre Empfehlung und wir hoffen, Sie wiederzusehen.Beste grüße,Sandra KopicGeneral Manager

6/10 Okay

Markus

Stayed 6 nights in Jul 2023
Response from Sandra Kopic, GM on 25 Aug 2023
Dear Markus,Our guest opinion is very important to us and helps us with our daily improvements. We are very sorry that we did not fulfill your expectations as well that you did not write the reason of your dissatisfaction. Despite all, we hope that you had a nice stay in Umag and that you will visit us again soon to see our improvements.Warm regards from Apartments Stella Plava Laguna,Sandra KopicGeneral Manager

10/10 Excellent

Christelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personnel accueillant et agréable. Merveilleux séjour. Je prévois déjà de revenir. A bientôt !!!
Stayed 7 nights in Jun 2023
Response from Sandra Kopic, GM on 30 Jun 2023
Dear Christelle, Thank you in the name of the whole team for such nice words and recommendations dedicated to Apartments Stella Plava Laguna and it’s related services. We were really glad to read your positive impressions and it’s nice to hear that you enjoyed in all the charms that the destination offers.Comments like this one are giving us a special motivation, it’s very encouraging to know that the hard work from our staff is recognized by the guests. We use this opportunity to invite you to another visit in our Stella Maris Resort where you can enjoy in all the surprises that we have prepared for our dear guests. Sending our best regards from Umag,Sandra KopicGeneral Manager

8/10 Good

Bianca

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Alles bestens bis auf den Geruch im Appartment! Etwas modrig!
Stayed 3 nights in Jun 2023
Response from Sandra Kopic, GM on 15 Jun 2023
Liebe Bianca,Die Zufriedenheit unserer Gäste liegt uns am Herzen, deshalb freuen wir uns, dass Sie unseren Aufenthalt in unseren Apartments Stella Plava Laguna genossen haben. Allerdings bedauern wir den unangenehmen Geruch in der Wohnung, wir werden auf jeden Fall nachsehen, woher er kommt. Wir freuen uns über Ihren ehrlichen Beitrag und werden Ihr Feedback nutzen, um Verbesserungen vorzunehmen.Nochmals vielen Dank für das Teilen Ihrer Erfahrungen. Wir hoffen, dass Sie uns die Gelegenheit geben, Sie in Zukunft wieder bei uns begrüßen zu dürfen.Herzliche Grüße,Sandra KopicGeneral Manager

6/10 Okay

Martina

Travelled with family
Liked: Staff & service
Disliked: Room comfort
Stayed 4 nights in Jun 2023
Response from Sandra Kopic, GM on 10 Jun 2023
Dear Martina,Our guest opinion is very important to us and helps us with our daily improvements. We are very sorry that we did not fulfill your expectations as well that you did not write the reason of your dissatisfaction. Despite all, we hope that you had a nice stay in Umag and that you will visit us again soon to see our improvements.Warm regards from Apartments Stella Plava Laguna,Sandra KopicGeneral Manager

8/10 Good

Eugenie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Umgebung ist super schön vor allem für die Kinder. Draußen ist alles toll nur in d. Wohnungen müsste man mal möbel erneuern
Stayed 3 nights in Sep 2022

8/10 Good

Sandra

Travelled with family, Travelled with group
Liked: Cleanliness, room comfort
Stayed 7 nights in Aug 2022

10/10 Excellent

Natalia

Stayed 6 nights in Aug 2022

8/10 Good

Florence

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Excellent Resort. Very Good Sunset.
Pros : The Resort is awesome. Very good location with many pools, bars and restaurants. Our appartment was just in front of a beautiful beach and the sunset. Very good place for families with kids Cons : Our appartment was small and poorly provided in terms of cooking tools. Beds are of bad quality
Stayed 17 nights in Jul 2022

6/10 Okay

Janica

Travelled with family
Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2022

8/10 Good

zoltan

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
A törülközöcsere szemét ürítés csak egyszer sikerült 5 nap alatt. A wc folyatot,jelzés ellnére sem történt változás igy viszont kiábrándito volt az állandó feltörlés,mellesleg tudták hogy rossz hissz szemmel láthatóan probálták javitani korábban sikertelenül.
Stayed 5 nights in Jul 2022

8/10 Good

Mike

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
App für ZWEI optimal jedoch 2 1, die eine Person liegt auf einer alten harten Coach... Und Platz ist dann auch zu wenig.
Stayed 7 nights in Jun 2022

6/10 Okay

Herbert

Travelled with family, Travelled with family and small children
Apartaments sind sehr hellhörig, man hört jeden Stuhl oder wenn jemand lauter spricht. Mit einem kleinen Kind, reicht der Platz gerade so, Apartaments sind eher sehr klein und eng gebaut! Apartments sind super gelegen, 5min zum Meer und genügend Restaurants gibt es zur Auswahl.
Stayed 3 nights in Jun 2022

10/10 Excellent

Rudolf

Travelled with family
Liked: Staff & service
Stayed 8 nights in Jun 2022

10/10 Excellent

Lorenzo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

10/10 Excellent

Verified traveller

Stayed 4 nights in Aug 2020

6/10 Okay

Verified traveller

Stayed 4 nights in Aug 2020

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2020

8/10 Good

Jindrich

Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019
Response from Luka Maleš, GM on 31 Aug 2019
Dear guest, Thank you for being our guest and for rating us. We hope to welcome you again. Best regards from Umag, Luka Maleš General Manager

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Staff & service, amenities
Nähe zum Strand war super. Die Sauberkeit der Unterkünfte hat deutliches Verbesserungspotential.
Stayed 7 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2019
Response from Luka Maleš, GM on 26 Aug 2019
Dear guest, Thank you for being our guest and for rating us. We hope to welcome you again. Best regards from Umag, Luka Maleš General Manager

10/10 Excellent

Marianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra lägenhet för två personer i sol- och badresort
Stayed 3 nights in Aug 2019
Response from Luka Maleš, GM on 17 Aug 2019
Dear guest, Thank you for the stay in our Sol Stella for Plava Laguna. Your review is like a small handbook of advices for our future guests! Thank you in the name of the whole team for such nice words and recommendations dedicated to the hotel and it’s related services. We were really glad to read your positive impressions and it’s nice to hear that you enjoyed in all the charms that the destination offers. Comments like this one are giving us a special motivation, it’s very encouraging to know that the hard work from our staff is recognized by the guests. Sending our best from Umag, Luka Maleš General Manager

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Der Preis für das Apartment mit der vorhandenen Ausstattung und Sauberkeit ist unverhälnismäßig teuer, Gebäude selbst schäbig... Größe des Apartments für 2 Personen ok, jedoch für 3 Personen nicht empfehlenswert... erster Eindruck bei Ankunft "letzte Absteige"
Stayed 10 nights in Jul 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Amenities
Stayed 2 nights in Jul 2019
Response from Luka Maleš, GM on 17 Aug 2019
Dear guest, Thank you for the stay in our Sol Amfora. We are sorry that we did not meet your expectations In the hope you will come and visit us again we send you regards from Umag. Luka Maleš General Manager

10/10 Excellent

Verified traveller

Stayed 2 nights in Jun 2019
Response from Luka Maleš, GM on 30 Jun 2019
Dear Guest, Thank you for the stay in our Sol Stella. Thank you for your rating Sending our best from Umag, Luka Maleš General Manager

6/10 Okay

Heidemarie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 13 nights in Sep 2018

8/10 Good

Piyada

Liked: Cleanliness, property conditions & facilities, room comfort
An apartment near the beach in Umag
An apartment in beach holiday complex near Umag. The room is okay just we can see an old sofa bed that we feel the flat is old. The bed does not have a duvet but wool blankets, which we are not used to. A table near the sofa is nearly broken. The kitchen is good but the stove is extremely slow and there is no kettle to cook water neither cleaning tools for the used dishes. Anyway it is a spacious apartment which can accommodate up to 4 guests near the beach.
Stayed 2 nights in Sep 2018