Ratings based on 470 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
94% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from leicester, england

Excellent location

Posted 01-Aug-2015
Excellent hotel in an excellent location. Would highly recommend, staff are friendly and helpful. Location is the best...everything is so close. Don't go on any negative comments anyone posts. missing Istanbul already would go back in an instant best experience ever­čĹŹ
4 out of 5
Recommended
for Everyone
by A verified traveller

Excellent Location, great staff

Posted 08-Jul-2015
Excellent Location, great staff, felt really safe in Istanbul, and this hotel is an excellent place to stay, easy access to all tourist locations, walking or tram, and tran leads to metro for Airport.
4 out of 5
Recommended
for Everyone
by A verified traveller from Dubai

Nice, comfortable, clean hotel in ideal location.

Posted 29-Jun-2015
Pros: Location, restaurents on doorstep, close to major attractions, clean, with friendly staff.
Cons: Housekeeping / mini-bar service (hit or a miss) and install air conditioning in the newly opened bar / smoking area at rear of hotel.
Location: Location is ideal, restaurents, tour operators, cash machines, small supermarket, tram, Blue Mosque, Hagia Sophia, Grand Bazaar all local.
We stayed at the Sura for 9 nights, it was an enjoyable experience, ideal location close to Hagia Sophia and Blue Mosque, with local tram nearby and quality restaurents on the doorstep. Istanbul is generally quite a hilly area, the hotel is located not too far up the main drag, but may still cause problems with those that are unable to walk far. The hotel staff were very friendly and obliging making our stay a pleasure. Housekeeping / mini-bar service was a little dissapponting, having to ask for cups / spoons on 3 occassions, after a long days trip a nice coffee in the room is always a pleasure, but not having to go back down to reception and ask for cups. The Wi-Fi was not totally reliable, although we did manage to sign in eventually, but you would expect this service to be better and more efficient in this day. Our room was quite small (double deluxe) situated on the 4th floor, and was quite claustraphobic with the protruding roof profile causing clearance problems so you had to be very careful not to bump your head (we did). You can organise trips / tours directly from the hotel, would advise to look around first though as some did not justify the cost for what was provided, although the hotel does not take payment, only organise, their are plenty of tour operators nearby so a quick look around and cost comparison would be recommended. The new bar / smoking area inddor at the back was ideal, however could do with air conditioning. Overall an enjoyable stay.
4 out of 5
Recommended
for Everyone
by A verified traveller from Nordhofen

Zentraler geht's nicht!

Posted 28-Jun-2015
Die Lage des Hotels ist wohl kaum zu ├╝bertreffen! Das Personal sehr zuvorkommend und freundlich, gro├čes Lob! Sauber ist das Hotel ebenfalls, da gibt's nichts zu meckern. Fr├╝hst├╝ck ist landestypisch und gro├č. Gegessen haben wir dort sonst nichts, das Restaurant war aber abends immer sehr gut besucht! Ein Tip an das Hotel: Man sollte sich langsam ├╝berlegen die Zimmer (213 in unserem Fall) zu renovieren (Tapete fleckig, Farbe bl├Ąttert an der Klimaanlage ab) und die Tagesdecken (unsere hatte ein Brandloch) auszutauschen. Bitte als positive Kritik sehen :)
5 out of 5
Recommended
for Everyone
by A verified traveller from Australia - Perth

Excellent location

Posted 26-Jun-2015
Pros: the location
Cons: fix up the patchy walls and furnishings in the room, ie blinds not fitted properly / paint peeling - AND updating the whether forecast daily...
Location: Hotel is across from the blue mosque (and others) ,centrally located. easy to get to, trams just down the road 1min walk, restaurants out the front
Hotel is across from the blue mosque ( and others) ,centrally located. easy to get to, trams just down the road 1min walk, restaurants out the front of the hotel. Grand Bazaar down the road, we walked.. Breakfast is plentiful, staff a little lazy though. Would definitely stay here again - you cant beat the location
4 out of 5
Recommended
for Families
by A verified traveller from Sydney , AUS

Location, Location ,Location.

Posted 26-Jun-2015
Pros: Location with friendly staff who tried hard.
Cons: Wi-fi , constantly having to log in.
Location: In the heart of Sultanahmet - 5 minutes walk to must see sights. Abundance of good restaurants at doorstep . 2 minutes to tram stop.
This is a very well located hotel , family of 5 where able to catch metro and tram from airport with less than 100 metre walk to hotel, and easy to find in the labyrinth that is Istanbul. Rooms were well seized , clean with windows that can be opened. We were able to use pool of adjoining Sura hotel , though this was a something we initially really wanted in a hotel only used once and very briefly. Housekeeping and breakfast menu a bit haphazard but added to the charm and did not deter from our stay.Very touristy area but is very much alive and has a great buzz , we were there through Ramadan and locals were out in full force in the late afternoon. Would definetely stay in this area above all others explored again and we would choose to stay at Sura Design.
3 out of 5
by A verified traveller

Posted 24-Jun-2015
nice location, 4th floor rooms has odd design, you may end up bumping your head to ceiling. room carpet was dirty and room was not properly cleaned everyday during stay
4 out of 5
Recommended
for Everyone
by A verified traveller from Norge

Posted 23-Jun-2015
Pros: Pent og rent. Sentralt
Cons: Bildene stemmer ikke med virkeligheten. Bilder av uteomr├ądene tatt fra vinkel som skjuler omgivelsene. Hotellets hage er velstelt, omgitt av forfall
Location: Sentral beliggenhet, n├Žr Hagia Sofia og Bl├ą moske
Vi hadde flotte dager med mange opplevelser, inntrykk og fint v├Žr
3 out of 5
by A verified traveller

Im Herzen von Istanbul

Posted 17-Jun-2015
Pros: zentrale Lage, zahlreiche Restaurants vor der Haust├╝r, guter Anschluss an ├Âffentliche Verkehrsmittel
Cons: Sauberkeit im Zimmer, warme Speisen beim Fr├╝hst├╝ck, besserer Kontakt zum Gast beim Fr├╝hst├╝ck
Location: Das Hotel liegt zentral in der Altstadt. Die Tramstation ist nur wenige hundert Meter entfernt. Die wichtigsten Sehensw├╝rdigkeiten wie die Hagia Sophi
Das Hotel liegt zentral in der Altstadt. Die Tramstation ist nur wenige hundert Meter entfernt. Die wichtigsten Sehensw├╝rdigkeiten wie die Hagia Sophia, Topkapi-Palast, Blaue Moschee, Cisterna Basilika, Gro├čer Bazar sind in wenigen Minuten zu Fu├č erreichbar. Trotz der zentralen Lage ruhiges Hotel. Zustand des Hotels ist der allgemeinen Situation in Istanbul geschuldet. Beim Fr├╝hst├╝ck ist man sich selbst ├╝berlassen. Warme Speisen sind kalt. Hotelpersonal nutzt dies auch als Fr├╝hst├╝cksraum. Bei der Anreise ist zu beachten, dass die Tram stadteinw├Ąrts immer(!) ├╝bervoll ist und das mit Gep├Ąck nicht angenehm ist.
4 out of 5
Recommended
for Everyone
by A verified traveller from aschaffenburg

Tolles hotel in lage wichtiger sehenswuerdigkeiten

Posted 16-Jun-2015
Tolles hotel Super lage Gutes fruehstueck Nah an sehenswuerdigkeiten