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Reviews of Ramada by Wyndham Istanbul Asia

Ramada by Wyndham Istanbul Asia
Mahir Iz Cad. 32 Altunizade, Istanbul, Istanbul

Reviews

7.6

Good

Rating 10 - Excellent. 90 out of 260 reviews" "
Rating 8 - Good. 90 out of 260 reviews" "
Rating 6 - Okay. 39 out of 260 reviews" "
Rating 4 - Poor. 20 out of 260 reviews" "
Rating 2 - Terrible. 21 out of 260 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Ozturk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Was good
Stayed 2 nights in Mar 2021
Response from Front Desk Team on 29 Mar 2021
Dear Ozturk; Warm greetings from Ramada Istanbul Asia Hotel. We are so happy that you enjoyed your accommodation at our hotel. We look forward to happier visits of yours. Kind Regards

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice hotel with a cooperative staff and the receptionist was very helpful. It was a nice time at all.
Stayed 1 night in Mar 2021
Response from Front Office Team on 29 Mar 2021
Dear Our Guest; Warm greetings from Ramada By Wyndham Istanbul Asia Hotel. We would like to thank you for your compliments about our staff and we are happy that you enjoyed your accommodation. We look forward to your next visit. Kind Regards

10/10 Excellent

TUGCE TOPCU

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thanks
It was a nice quick stay, Hotel is very clean my room was very clean and comfortable. All staff i met was helpful and kind
Stayed 1 night in Nov 2020
Response from Front Office Team on 13 Nov 2020
Dear Tugce Topcu; Warm greetings from Ramada By Wyndham Istanbul Asia Hotel. We would like to thank you for your kind words and your satisfaction made us happy. We look look forward to welcoming you again. Kind Regards

6/10 Okay

Yesim

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2020
Response from Front Office Team on 9 Sept 2020
Dear Yesim; Thank you for your valuable time to vote us.We would like to learn from you exact in which areas we should improve our services so that in your next arrival we can make you see the changes. Kind Regards

6/10 Okay

Verified traveller

Travelled with family, Travelled with group
Liked: Amenities
Disliked: Staff & service
Initial room we had (twin deluxe) was supposedly cleaned but it wasn't. There was a bathroom leak with towels still wet. The room was amazing and spacious. But a shame we couldn't stay in it. we the. Were moved to a smaller twin that was smoking permitted which I for health reasons could t stay and then at this point kicked up a big fuss. We then we moved to the garden room which was much better. However, as there was no parking we had to leave the vehicle in there until we sorted out the room dilemma and was asked to pay which we argued and Got this rectified as we were going to move the vehicle anyway. We were told that parking was only allowed up to 30 mins and due to the nature of the problems faced we had to waste about an hour an half resolving the issues and then settling in. I was greatly disappointed I must say. For Ramada which is meant to be a very good hotel let me and my guest down.
Stayed 1 night in Jan 2020
Response from Front Office Team on 19 Jan 2020
Dear Guest; We are extremely sorry to hear the inconveniences you faced with so fix the problems we caused in your future arrivals before coming could you please mail us. Kind Regards

10/10 Excellent

Shola

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay.
I had a fantastic stay, the location of the hotel is great and very convenient to where i needed to be. There is a Metro on the doorstep. The staff were very friend and helpfil.
Stayed 4 nights in Jan 2020

6/10 Okay

Givi

Travelled with family
Disliked: Cleanliness, staff & service
Stayed 4 nights in Jan 2020
Response from Front Office Team on 12 Jan 2020
Dear Guest; We are disappointed to see that our services did not meet your expectations. Kind Regards

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good city hotel
The hotel is centrally located. Room is spacious and clean. Spa wasn’t fully operational
Stayed 4 nights in Dec 2019
Response from Front Office Team on 5 Jan 2020
Dear Guest; Thank you for spending time to write comments.Your opinions will be shared with the management. Kind Regards

2/10 Terrible

Bahar

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel ever
Worst hotel experience ever. The room was not up to standard in cleanliness, especially the bathroom. You could see black/brown marks on the walls, the corners of the room and bathroom had a build of dirt. The drainage was blocked, so a minute after you get into the shower, a puddle would form. This made it difficult to use the bathroom, we asked the maid to check the bathroom but she wasn’t helpful. Additionally, we got locked out of our room because the card key dates were entered wrong. The staff weren’t friendly or apologetic about the situation or in general. I would never go back or recommend it to anyone.
Stayed 6 nights in Dec 2019
Response from Front Office Team on 5 Jan 2020
Dear Guest Thank you for soending time to write comments your opnions will be shared with the management. Kind Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019
Response from Front Office Team on 25 Dec 2019
Dear Guest; Thank you for your time for the high voting.We look forward to welcoming you again. Kind Regards

10/10 Excellent

binnur

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great staff really makes this hotel. Rooms are large and comfortable. Clean. The only things needs to be totally done is the internet system. It looks like very old internet system. Especially, upper rooms cut off all the time. This is very necessary for the foreign guests like me who needs the Internet all the time.
Stayed 3 nights in Nov 2019
Response from Front Office Team on 21 Nov 2019
Dear Guest; Thank you for your nice comments about our property reading those nice comments makes us happier for the internet problem we will take the necessary action to make your future stays more remarkable. Kind Regards

10/10 Excellent

Imad

Liked: Staff & service, room comfort
Wi-Fi is terrible
Stayed 2 nights in Oct 2019
Response from Front Office Team on 21 Nov 2019
Dear Guest; Thank you your high voting and comments we will improve our connecion and look forward to welcoming you again. Kind Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The very timely and friendly service. Clean and quiet
Stayed 3 nights in Sep 2019
Response from Guest Relations on 2 Oct 2019
Dear Guest, First of all we would like to thank you for choosing our hotel Ramada Istanbul Asia and for taking the time to write a review about your experience here with us. We appreciate your kind words and the high rating. We are looking forward to welcome you again at Ramada Istanbul Asia Hotel. Kind regards,

8/10 Good

Brian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2019
Response from Guest Relations on 17 Sept 2019
Dear Mr. Brian, First of all we would like to thank you for choosing our hotel Ramada Istanbul Asia and for taking the time to give a feedback about your experience here with us. We appreciate the high rating. We are looking forward to welcome you again at Ramada Istanbul Asia Hotel. Kind regards,

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thx Ramada ;) Had a good sleep Great Hollidays Love - Katy & Bruno
Stayed 1 night in Aug 2019
Response from Guest Relations on 17 Sept 2019
Dear Katy and Bruno, First of all we would like to thank you for choosing our hotel Ramada Istanbul Asia and for taking the time to write a review about your experience here with us. We appreciate your kind words and we are very happy to hear that you enjoyed your stay. We are looking forward to welcome you again at Ramada Istanbul Asia Hotel. Kind regards,

6/10 Okay

Verified traveller

Stayed 9 nights in Jul 2019

6/10 Okay

Noon

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Ac was not cooling, I made several request to fix it but nobody took it serious, reception staff was not just ok. Mr Sadi unprofessional receptionist. Overall fair. Not really happy.
Stayed 4 nights in Jul 2019

2/10 Terrible

Verified traveller

Disliked: Staff & service
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Jul 2019

10/10 Excellent

Dek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing! It deserves to be classified as 5-Star Hotel.
Stayed 6 nights in Jul 2019
Response from Guest Relations on 17 Sept 2019
Dear Mr. Dek, First of all we would like to thank you for choosing our hotel Ramada Istanbul Asia and for taking the time to write a review about your experience here with us. We appreciate the high rating and your kind words. It is great to hear that you enjoyed you stay. If there is anything we can do to make your visit more amazing, please let us know next time. We are at your service. We are looking forward to welcome you again at Ramada Istanbul Asia Hotel. Kind regards,

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hospitality and Great facilities for business trip!
Stayed 3 nights in Mar 2019
Response from Guest Relations on 14 Apr 2019
Dear guest, Thank you very much for appreciating our hotel and service. We are very glad to hear that you enjoyed your stay with us. We look forward to welcome you back soon. Best Regards, Guest Relations,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2019
Response from Guest Relations on 2 Apr 2019
Dear guest, Thank you very much for taking the time to share your feedback about your recent stay with us. We are glad to know that you enjoyed your stay at our property. We look forward to welcome you back soon. Best Regards, Guest Relations,

10/10 Excellent

Omer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pros: - Amazing staff members. Very helpful and attentive. - Great location. Right next to a Metro and Metrobus stations. 5 minutes walking distance to a big shopping mall. - The room was very spacious and cozy including a very comfortable bed. Even the decorations and the artwork on the walls were great (It was the the "executive" room). Cons: - Even though our room was in a non-smoking floor, the whole floor smell heavy cigarette smoke. We didn't feel it in our room, but as soon as you are out of your room, it hits you in the face every time. - We experienced many technical problems. The card reader on our door created problems several times that we need to wait for someone with a master key to enter our room. The flush in our bathroom was not working properly. The hand-held shower head was not working at all (the fixed one was working). (Having said that, the staff was very helpful whenever we had an issue).
Stayed 2 nights in Dec 2018
Response from Guest Relations on 6 Jan 2019
Dear guest, Thank you very much for taking the time to share your comments with us. We are glad to know that you enjoyed your stay at Ramada Istanbul Asia Hotel. We look forward to welcome you soon. Best Regards, Guest Relations,

2/10 Terrible

Mustafa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service was't good, Aircondition was't work,
If somobady wants to stay here, let you know. Service is so bad. I stayed 3 nights. Everyday I had same problem, air condition was not working in winter time, so room was so cold in the morning. First Morning;I told to resption about the problem, than they said okey we are going to fix it and they told me we fixed it. After 2 hours I sleep, It was not working again. Second day I told them again. I want to change my room they told me we are going to fix it dont wory but it was not working during the night time.Than I left the hotel early than I reserved. The did not call me or do anythink other days. I never use the ramada hotels again.
Stayed 3 nights in Nov 2018
Response from Guest Relations on 20 Nov 2018
Dear Guest, First of all we would like to thank you for staying with us at Ramada Istanbul Asia and sharing your valuable feedback on Expedia.com. We are very sorry to hear that we could not meet your expectations during your stay. Please be sure that your comment will be sharing with the our hotel team to improve our service. We look forward to welcome you back. Best Regards, Guest Relations,

2/10 Terrible

Verified traveller

Stayed 7 nights in Oct 2018
Response from Guest Relations on 21 Nov 2018
Dear guest, Thank you very much for taking the time to share your Ramada Istanbul Asia experince with us. We are sorry to see that we could not meet your expectation during your stay. We look forward to welcome you back soon. Best Regards, Guest Relations,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and clean
Comfortable, clean, and quiet room. Good breakfast.
Stayed 3 nights in Oct 2018
Response from Serkan on 8 Nov 2018
Dear Guest First of all thank you very much to prefer our hotel,we hoped you enjoy with your stay your good comments is very important and valuable information for us we will be glad to you satısfıed stay at our hotel best regards and hope to see you again

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from Odalar ve Misafir İlişkileri Müdürü on 26 Oct 2018
Dear Our Valuable Guest Jason, We thank you for sparing your time and give reviews for Ramada İstanbul Asia Hotel. We appreciate for your delicate comments and high scorings, also glad for supplying your expectations and to send you pleased from our hotel. We hope to see you among us again. Kindly Regards, Rooms and Guest Relations Manager

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Convenient hotel on the Asian side of Istanbul
I stay there when I go to Istanbul for work, as my meetings are nearby. It’s on the Asian side of Istanbul, so it avoids me from going through the bridge from the European side, which sometimes could be facing heavy traffic. The hotel is clean, the rooms are small but fine. The crew is friendly but definitely understaffed, so don’t count too much on the room service
Stayed 1 night in Oct 2018
Response from Odalar ve Misafir İlişkileri Müdürü on 9 Oct 2018
Dear Valuable Guest We thank you for sparing your time and give reviews ror Ramada İstanbul Asia Hotel. We Appreciatefor your delicate comments and high scoringsş also glad for supplying your Expectations and to send you pleased from our hotel. We hope to see you among us again. Kindly Regards Rooms and Guest Relatıons Manager

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Room was at B1. Breakfast is so so. Convenient location.
Stayed 3 nights in Sep 2018
Response from Odalar ve Misafir İlişkileri Müdürü on 11 Oct 2018
Thank you for choosing Ramada Istanbul Asia Hotel on your trip to Istanbul. Guest satisfaction is our first priority. It is very important for our guests to share their experiences with our hotel. We believe that our service quality will continue to increase thanks to your comments. It was a great pleasure to welcome you as our guest. Thank you for giving us this opportunity and for your valuable comments. We are happy to welcome you again at Ramada Istanbul Asia Hotel. Best Wishes,

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Bad location bad room service no bar small Lobby .
Stayed 4 nights in Sep 2018
Response from Odalar ve Misafir İlişkileri Müdürü on 30 Sept 2018
Dear Sir or Madam, Fırst of all thank you very much for your comments and we would lıke to know what kind of bad experience that you had about personal or room so can you give us an ınformatıon more that we can understand Emre Serkan Temel Front Office Manager

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The worst part of experience was probably due to expedia - the hotel didnt have my reservation at the time I was checking in. They let me to check-in anyway. The hotel chased Expedia Turkey, but they told them I made a reservation via some 3rd party agency which I have never heard about. Then I called to Expedia myself
Stayed 6 nights in Jul 2018
Response from Odalar ve Misafir İlişkileri Müdürü on 20 Jul 2018
Dear Our Valuable Guest Thank you for choosing Ramada Istanbul Asia Hotel. Guest satisfaction was first made foreword. It is very much for us to share experiences about our hotel for guests. We believe that your service quality will continue to increase on your comments. It was a great pleasure to welcome you as a guest. You can give us this opportunity and thank you for your cost comments. We are glad to welcome you at Ramada Istanbul Asia Hotel. Kindly Regards, Rooms and Guest Relations Manager

4/10 Poor

Hadi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have reserved a room for non-somking howerver the smell of somking is coming from the A/C. Also, the housekeepers are not changing the sheet of bed when they clean the room.
Stayed 7 nights in Jun 2018
Response from Odalar ve Misafir İlişkileri Müdürü on 22 Jun 2018
Dear Valuable Guest Thank you for choosing Ramada Istanbul Asia Hotel for your Istanbul travel. Hearing the troubles you are experiencing has made us sad, the necessary checks have been made and evaluated for the dates you have placed following your comment. Guest satisfaction is our first priority. It is very important for us that our guests share their experiences about our hotel. We believe that thanks to your comments, our service quality will continue to increase. Ramada Istanbul Asia Hotel is pleased to give you the chance to re-welcome you. Best Wishes, Rooms and Guest Relations Manager

8/10 Good

Jacqui, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel conveniently located near beltway junctions and has free parking a great breakfast and very nice and competent staff
Stayed 1 night in Jun 2018
Response from Odalar ve Misafir İlişkileri Müdürü on 14 Jun 2018
Dear Valuable Guest Javqui, We thank you for sparing your time and give reviews ror Ramada İstanbul Asia Hotel. We Appreciatefor your delicate comments and high scoringsş also glad for supplying your Expectations and to send you pleased from our hotel. We hope to see you among us again. Kindly Regards Rooms and Guest Relatıons Manager

8/10 Good

DaveG, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel on the Asia side of Istanbul
The good: Room was clean, breakfast was great and very enjoyable, hotel staff very nice and helpful, hotel was in good condition and close to amenities (restaurants and shopping centre right around the corner). The bad: old layout for room on top floor meant there was a chandelier hanging low right in the walking path to get to the far side of the bed, floor had water damage as the bathtub was leaking from its sloped top surface, wifi was not very stable (two issues: we had two devices and we were not told at first we could not use them at the same time with the password given, room did not have the strongest signal). I was on a business trip so not sightseeing and a driver provided. This hotel is not close to typical tourist attractions and getting around Istanbul could take time. It's close to many hospitals and a number of guests were obviously getting medical work done. I would stay here again and recommend it if you need to be that area.
Stayed 2 nights in May 2018
Response from Odalar ve Misafir İlişkileri Müdürü on 7 Jun 2018
Dear Guest Mr. Daveg, Thank you for choosing Ramada Istanbul Asia Hotel for your Istanbul travel. Hearing the troubles you are experiencing has made us sad, the necessary checks have been made and evaluated for the dates you have placed following your comment. Guest satisfaction is our first priority. It is very important for us that our guests share their experiences about our hotel. We believe that thanks to your comments, our service quality will continue to increase. Ramada Istanbul Asia Hotel is pleased to give you the chance to re-welcome you. Best Wishes, Rooms and Guest Relations Manager

8/10 Good

Olga

Stayed 1 night in May 2018
Response from Odalar ve Misafir İlişkileri Müdürü on 2 Jun 2018
Dear Valuable Guest Miss Olga, We thank you for sparing your time and give reviews ror Ramada İstanbul Asia Hotel. We Appreciatefor your delicate comments and high scoringsş also glad for supplying your Expectations and to send you pleased from our hotel. We hope to see you among us again. Kindly Regards Rooms and Guest Relatıons Manager

10/10 Excellent

nihal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2018
Response from Bülend on 6 May 2018
Değerli Misafirimiz Sayın Nihal hanım, Öncelikle Otelimiz Ramada İstanbul Asia'yı tercih etmiş olduğunuz için çok teşekkür eder, siz değerli misafirlerimizi ağırlamış olmaktan dolayı mutlu olduğumuzu belirtmek isteriz. % 100 misafir memnuniyetini sağlamak amacı ile siz değerli misafirlerimizden gelen tüm görüşleri hassasiyet ile değerlendirdiğimizi paylaşmak isteriz. Misafirlerimizin memnuniyeti ve konforu en önemli önceliğimizdir. Yapmış olduğunuz güzel yorumlarınız ve puanlamalarınız bizleri gerçekten memnun etti. Bu yorumların ilgili departmanlara iletileceğini belirtmek isteriz. Gerçekleştireceğiniz tüm seyahatlerde sizleri ağırlayabilmek ümidi ile saygılarımızı sunarız. Önburo Müdürü Bülend BABALIK

8/10 Good

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
The hotel is clean, the staff are friendly, breakfast is good, location is near transportation.
Stayed 5 nights in Jan 2018
Response from Bulend on 1 Feb 2018
Dear Guest , Thank you for your nice comments . We do hope to see you back in our hotel soon. With our best regards. Front Office Manager Bülend BABALIK

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
Nice rooms but many issues
I have several complaints about my booking. Firstly, my room was so dusty/dirty when I checked in. I have two young kids so that is unacceptable. After the staff moved me to another room, I put the do not disturb light on the next day when we left but somehow housekeeping came. They left the window open and the room was freezing when we returned at night. Then the heater was not working. I ringed the staff and asked them to send someone quickly to fix the problem as my kids were freezing. They did not come quickly. I rung them again and finally someone came. Another issue here is the hotel wifi did not work for me, I asked for help but did not receive any from the staff. The staff member just told me "I don't know. Mine works." And lastly, we had plans to swim today and preferred this hotel because of the "indoor pool." That is completely false information/advertising. There is a small jacuzzi that is even labeled as a jacuzzi on the lower floor with the spa. There is NO pool. Only a jacuzzi. My plans with the kids today are ruined. Also I could smell cigarette smoke in my room as if someone was smoking IN my room. With kids (and even without) that's a big no for me. The rooms are small but very pleasantly set up/decorated. Bathrooms are very spacious (compared to other places). I loved the feel of the room. Lobby is extremely small, not a place to hang out. Staff are not very helpful. This location was convenient for me because my friends live in this neighborhood.
Stayed 3 nights in Dec 2017
Response from Bulend on 9 Jan 2018
Dear Our Valuable Guest First of all thank you for choosing our hotel Ramada İstanbul Asia and we appreciate for taking your time to write a review about your stay. We would like to mention that we are sad to see that we could not exceed your expectations and provide you a good service about hospitality. Your comments will be forwarded to the related departments and necessary precautions will be taken. We will be glad to greet you again. With Best Wishes, FRONT Office Manager Bülend BABALIK

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ramada Istanbul Asia
everything was good but the main the choice of this hotel for me was the location. it's near my point of interest. The only thing that was bothering me a bit was the internet, I couldn't connect multiple devices at the same time.
Stayed 4 nights in Dec 2017
Response from Bulend on 9 Jan 2018
Dear Guest , Thank you for your nice comments . We do hope to see you back in our hotel soon. With our best regards. Front Office Manager Bülend BABALIK

10/10 Excellent

gabriela, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to the shoping centre
Nice and clean good service helpful staff. You have swimming pool indoor and gym. The restaurant a bit small and what I didnt like they dont heve a teras but they start bulding then soon they will be ok.
Stayed 7 nights in Jul 2017
Response from Bulend on 15 Sept 2017
Dear Guest , Thank you for your nice comments . We do hope to see you back in our hotel soon. With our best regards. Front Office Manager – Ramada Istanbul Asia Luxury Hotel

10/10 Excellent

terence, Ft Lauderdale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ramada Istanbul asia
Stay three night and was a plseant treat
Dear Mr. Terence, First of all thank you for choosing Ramada İstanbul Asia Hotel. We appreciate for taking your time to write a review about your accommodation in Expedia. We are glad to read that you had a pleasant three nights stay. We hope to see you among us soon again and we wish you all the best. Kindly Regards, Guest Relation Supervisor Tuğçe Erdener

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Tugce Erdener on 11 Jun 2016
Dear Our Valuable Guest, First of all thank you for choosing Ramada İstanbul Asia Hotel. We deeply appreciate for your high scoring which you have made about our hotel. We will be glad to see you among us. Kindly Regards, Guest Relation Supervisor

6/10 Okay

Thomas

Response from Tugce Erdener on 9 Apr 2016
Dear Valuable Guest Mr. Thomas, First of all thank you for choosing Ramada Istanbul Asia Hotel. We are so glad for your good score which you have been given for us. We will be grateful to host you again at our hotel. Kindly Regards, Guest Relation Supervisor Tuğçe Erdener.

8/10 Good

CRISTIAN, Bucharest

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
overall satisfaction
We had an acceptable location in a lot above its neighbourhood standard hotel. Well managed and very good standard.
Response from Tugce Erdener on 9 Apr 2016
Dear Valuable Guest Cristian, First of all thank you for choosing Ramada İstanbul Asia Hotel. We are so glad for your wonderful comments and high scores. We will be grateful to host you again at our hotel. Kindly Regards, Guest Relation Supervisor Tuğçe Erdener.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is my 3rd stay in the same hotel.I like to stay here as this is the closest to my office. Its decent hotel which is suitable more for the business visits.
Response from Tugce Erdener on 23 Apr 2016
Dear Valuable Guest, We appreciate for your good comments and evaluations which you have made about the hotel. For us, the customer satisfaction is a priority. We will be so glad to host you again at our hotel. Kindly Regards, Guest Relation Department

6/10 Okay

Ali, Toronto, Canada.

Disliked: Staff & service, property conditions & facilities
Turkish bath is not usable. I would not recommend it.
Response from Tuğçe Erdener on 3 Feb 2016
Dear Valuable Guest Ali, First of all thank you for choosing Ramada Istanbul Asia Hotel. Our Turkish bath is for 2 person and with reservation. It is being cleaned frequently. Why wouldn't you recommend it? We are sad to send you unpleasingly. The next time upon availability we will be glad to give you an upgrade room. We will be proud to host you again at our hotel. Kindly Regards, Guest Relation Supervisor Tuğçe Erdener

6/10 Okay

Mihaita

Liked: Cleanliness, property conditions & facilities, room comfort
Response from Tugce Erdener on 23 Apr 2016
Dear Valuable Guest Mihaita, We appreciate for your high scores which you have given for us. We will be glad to host you again at our hotel. Kindly Regards, Guest Relation Department

10/10 Excellent

U. B.

Liked: Cleanliness, staff & service, room comfort
Awesome
We nice hotel we friendly staff really enjoyed the hotel. I was there for see my friends.I would definitely return there again.

8/10 Good

Slobo, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a nice hotel if you need to stay on the asian side
if your businees for a few days is on the Asian side of this big city, this hotel might be a good option. This is a nice and convinently located hotel with a good restaurant.
Response from Tugce Erdener on 23 Apr 2016
Dear Valuable Guest Slobo, First of all thank you for giving a good reference for our hotel and also thank you for your wonderful comments and evaluations which you have made about quality of our hotel. For us, the customer satisfaction is a priority. We will be pleased to host you again. Kindly Regards, Guest Relation Supervisor