Garden views

Reviews of Ottoman Hotel Imperial - Special Class

4 out of 5
Ottoman Hotel Imperial - Special Class
Caferiye Sok. No. 6/1, Sultanhmet, Istanbul, Istanbul

Reviews

8.6

Excellent

Rating 10 - Excellent. 466 out of 1005 reviews" "
Rating 8 - Good. 370 out of 1005 reviews" "
Rating 6 - Okay. 109 out of 1005 reviews" "
Rating 4 - Poor. 38 out of 1005 reviews" "
Rating 2 - Terrible. 22 out of 1005 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Abigail

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so incredibly welcoming and helpful. We had an unexpected layover in Istanbul and decided to make the most of it by visiting the major historic spots and this hotel made it SO simple. We were able to walk to shop and eat very easily between the Hagia Sophia, blue Mosque and Basilica cistern with no problem. The restaurant at the hotel was unreal. The food was absolutely delicious and again, so hospitable. 10/10 recommend this absolute hidden gem.
Stayed 2 nights in Mar 2024
Response from Ottoman Hotel Imperial Team on 14 Mar 2024
Thank you very much Mrs Abigail for staying in Ottoman Hotel Imperial giving us a great score and kind comment. We hope to host you here in the near future. Best Regards

10/10 Excellent

Fateha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property. Excellent location. Staff were very friendly and helpful as we had someone in a wheelchair and they helped every time. The upgraded room shower room was beautiful! Room was a very good size. Only feedback would be more options at breakfast. But otherwise very good!
Stayed 5 nights in Feb 2024
Response from Ottoman Hotel Imperial Team on 8 Mar 2024
Thank you very much Fateha for staying in Ottoman Hotel Imperial giving us a great score and kind comment. We hope to host you here in the near future. Best Regards

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottoman Imperial is a gem. It is a quiet location and easy walking to everything you want to see in Sultanahmet. The staff is some of the most helpful and kind I have encountered. The rooms were clean and comfortable. The Michelin starred restaurant is not to be missed whether you stay or not.
Stayed 3 nights in Feb 2024
Response from Ottoman Hotel Imperial Team on 22 Feb 2024
Thank you very much Ian for staying in Ottoman Hotel Imperial giving us a great score and kind comment. We hope to host you here in the near future. Best Regards

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location. Lovely room. But guests in a nearby room smoked and the smell of smoke came under the door into it room throughout our stay.
Stayed 3 nights in Feb 2024
Response from Ottoman Hotel Imperial Team on 19 Feb 2024
Dear DavidThank you very much for your nice and kind comment.We do not have any smoking rooms in our hotel. However, we are very sorry for the cigarette smell that bothered you. Even though we warned the guests who smoke, they continued.We would be very happy to host you again in our hotel.

10/10 Excellent

Shahbeana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, clean, comfortable and spacious room. Very friendly staff. Everything worked in the room. Breakfast was a good spread from traditional Turkish food to English selections. We never got a chance to eat supper there but it was a Michelin award winning restaurant. Prices looked reasonable. Excellent location close to local transport, restaurants, shops and mosques. Would highly recommend.
Stayed 4 nights in Feb 2024
Response from OttomanTeam on 11 Feb 2024
Thank you very much Shahbeana for staying in Ottoman Hotel Imperial giving us a great score and kind comment. We hope to host you here in the near future. Best Regards

8/10 Good

George

Travelled with family
Liked: Staff & service, property conditions & facilities
Great location and nice Hotel.
Stayed 5 nights in Jan 2024
Response from Ottoman Hotel Imperial Team on 16 Jan 2024
Dear George,Thank you for choosing us. Your feedback is important to us!

10/10 Excellent

K

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best location for seeing the sites!
The hotel staff were all very helpful and accommodating. They even lent us a transit card for the trolley system. The beds were comfortable and the whole property was very clean. You can't beat the location for seeing the sites in Istanbul.
Stayed 2 nights in Nov 2023
Response from Ottoman Hotel Imperial Team on 3 Jan 2024
Dear K.Thank you for choosing us. Your feedback is important to us!

10/10 Excellent

carolyn

Beautiful location, charming older hotel, traditional and delightful, restaurant very good.
Stayed 2 nights in Nov 2023
Response from Ottoman Hotel Imperial Team on 5 Dec 2023
Thank you very much Carolyn for staying in Ottoman Hotel Imperial giving us a great score and kind comment. We hope to host you here in the near future. Best Regards

8/10 Good

BARBARA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely location
Stayed 2 nights in Oct 2023
Response from Ottoman Hotel Imperial Team on 27 Oct 2023
Dear Barbara,Thank you for choosing us. Your feedback is important to us!

6/10 Okay

Glen

Liked: Cleanliness
Stayed 3 nights in Oct 2023
Response from Ottoman Hotel Imperial Team on 27 Oct 2023
Dear Glen,Thank you for choosing us. Your feedback is important to us!

10/10 Excellent

Shabir

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very helpful and knowledgeable
Stayed 9 nights in Oct 2023
Response from OttomanTeam on 24 Oct 2023
Thank you very much Mr Shabir for staying in Ottoman Hotel Imperial giving us a great score. We hope to host you here in the near future. Best Regards

10/10 Excellent

Jon

Travelled with partner
Arriving in the middle of a nearby large demonstration, the staff quickly and efficiently, checked us in with kindness and courtesy, and made us feel at home.
Stayed 1 night in Oct 2023
Response from OttomanTeam on 19 Oct 2023
Thank you very much Mr Jon for staying in Ottoman Hotel Imperial giving us a great score and kind comment. We hope to host you here in the near future. Best Regards

6/10 Okay

Alexander

Liked: Staff & service, amenities, property conditions & facilities
wifi was flaky. English spoken by staff very rudimentary. reception desk pretty eager to sell you extra services: airport shuttle, tour packages. breakfast adequate but rather unimpressive compared with years past.
Stayed 3 nights in Sep 2023
Response from Ottoman Hotel Imperial Team on 14 Oct 2023
Dear Alexander,Thank you for choosing us. Your feedback is important to us!

8/10 Good

Seham

Travelled with group
Liked: Cleanliness, staff & service
I stayed at the hotel for 2 weeks, the area is amazing close to all tourist attraction, staff are friendly, breakfast was boring after few days, standard room was too small specially the bathroom, the room needed update, good for three days stay not a long time, I will rate it as a good hotel but not excellent.
Stayed 15 nights in Sep 2023
Response from Ottoman Hotel Imperial Team on 9 Oct 2023
Thank you very much for your valuable comment Seham. We hope to see you again as soon as possible.

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel for sightseeing in Istanbul. Location is perfect - very close to the major sites in Old Town. Getting into and out of Old Town is not easy with the traffic, so it's really nice to stay within walking distance to so many of the sites. And the staff is excellent, especially the front desk staff. They were very helpful in making suggestions and reservations. The rooms and breakfast are modest, but the hotel is a great value in my opinion. I highly recommend this hotel.
Stayed 3 nights in Sep 2023
Response from Ottoman Hotel Imperial Team on 11 Sept 2023
Thank you very much Mr James for staying in Ottoman Hotel Imperial giving us a great score and kind comment. We hope to host you here in the near future. Best Regards

10/10 Excellent

Joel

Stayed 3 nights in Aug 2023
Response from Ottoman Hotel Imperial Team on 29 Aug 2023
Thank you very much Joel for staying in Ottoman Hotel Imperial and giving us a great score. We hope to host you here in the near future. Best Regards

10/10 Excellent

Aylin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful hotel with wonderful staff. I wish they had valet parking.
Stayed 1 night in Aug 2023
Response from Ottoman Hotel Imperial Team on 22 Aug 2023
Dear Aylin, Thank you very much for the high score. We hope to host you here in the near future. Best Regards

10/10 Excellent

Mariluz

Liked: Cleanliness, staff & service, property conditions & facilities
Close to different places
Stayed 3 nights in Jul 2023
Response from Ottoman Hotel Imperial Team on 20 Aug 2023
Dear Mariluz,Thank you for choosing us. Your feedback is important to us!

10/10 Excellent

Mark

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
This is an ideal location directly across from Hagia Sofia and in close walking distance to many Istanbul attractions. Hotel is beautiful and clean. I would definitely stay at this hotel again
Stayed 2 nights in Aug 2023
Response from Ottoman Hotel Imperial Team on 17 Aug 2023
Thank you very much Mark for staying in Ottoman Hotel Imperial giving us a great score and kind comment. We hope to host you here in the near future. Best Regards

10/10 Excellent

Cengiz

Stayed 2 nights in Jul 2023
Response from Ottoman Hotel Imperial Team on 20 Aug 2023
Thank you very much Cengiz for staying in Ottoman Hotel Imperial giving us a great score and kind comment. We hope to host you here in the near future. Best Regards

8/10 Good

Dina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Ottoman Hotel Imperial Team on 18 Jul 2023
Dear Dina,Thank you for choosing us. Your feedback is important to us!

10/10 Excellent

Blanca

Stayed 1 night in Jul 2023
Response from Ottoman Hotel Imperial Team on 29 Jul 2023
Dear Blanca., Thank you very much for the high score. We hope to host you here in the near future. Best Regards

10/10 Excellent

M

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Ottoman Hotel Imperial Team on 6 Jul 2023
Dear M., Thank you very much for the high score. We hope to host you here in the near future. Best Regards

10/10 Excellent

Aida

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2023
Response from Ottoman Hotel Imperial Team on 19 Jun 2023
Thank you very much for staying in Ottoman Hotel Imperial and giving us a great score. We hope to host you here in the near future. Best Regards

6/10 Okay

Steven

Travelled with family
Liked: Cleanliness, staff & service
Staff very friendly and great location. Double room was really a single sized room and dated
Stayed 3 nights in Jun 2023
Response from Ottoman Hotel Imperial Team on 14 Jun 2023
Dear Steven,Thank you for choosing us. Your feedback is important to us!

10/10 Excellent

Mirtha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. Nice hotel in a quiet area right behid Agiah Sofia Mosque.
Stayed 2 nights in Jun 2023
Response from Ottoman Hotel Imperial Team on 13 Jun 2023
Thank you very much Mirtha for staying in Ottoman Hotel Imperial and giving us a great score. We hope to host you here in the near future. Best Regards

10/10 Excellent

ESAD

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast, hospitality, etc.
Stayed 4 nights in May 2023
Response from Ottoman Hotel Imperial Team on 30 May 2023
Thank you very much Esad for staying in Ottoman Hotel Imperial and giving us a great score. We hope to host you here in the near future. Best Regards

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
The Ottoman Hotel Imperial has the best location for visiting the major sites in Istanbul's Old City. The hotel is on a quiet walking street and only a couple blocks away from the Topkapi Palace and literally next to the Hagia Sophia.
Stayed 1 night in Apr 2023
Response from Ottoman Hotel Imperial Team on 9 May 2023
Thank you very much David for staying in Ottoman Hotel Imperial and giving us a great score. We hope to host you here in the near future. Best Regards

10/10 Excellent

sohailla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at this hotel and would love to thank you the wonderful staff for their hospitality. Great location and nice and clean hotel. Definitely recommend it to everyone.
Stayed 10 nights in Apr 2023
Response from Ottoman Hotel Imperial Team on 9 May 2023
Thank you very much for your valuable comment Sohailla. We hope to see you again as soon as possible.

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were brilliant, very helpful and giving me lots of tips and advice about the local area and tourist attractions. Gave me several free teas when sitting outside on the terrace enjoying the sun and the view of Hagia Sophia
Stayed 4 nights in Apr 2023
Response from Ottoman Hotel Imperial Team on 19 Apr 2023
Thank you very much for your valuable comment Mr Harold. We hope to see you again as soon as possible.

10/10 Excellent

NOOR, san antonio

Liked: Cleanliness, staff & service, property conditions & facilities
good transportation police checkpoint quiet in the neigh
Stayed 6 nights in Mar 2023
Response from Ottoman Hotel Imperial Team on 18 Mar 2023
Dear Noor, Thank you very much for the high score. We hope to host you here in the near future. Best Regards

10/10 Excellent

Austin

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location, 3 second walk to Hagia Sophia. Room had a great Turkish bath and massive balcony. Very helpful staff too. Great value!
Stayed 1 night in Feb 2023
Response from Ottoman Hotel Imperial Team on 27 Feb 2023
Dear Austin, Thank you very much for the high score. We hope to host you here in the near future. Best Regards

10/10 Excellent

haytham

Stayed 1 night in Jan 2023
Response from Ottoman Hotel Imperial Team on 7 Mar 2023
Dear Haytham, Thank you very much for the high score. We hope to host you here in the near future. Best Regards

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely friendly and helpful. The decor was lovely, and it's situation by the UNESCO site whilst in the heart of the social part of the city was unrivalled. I would choose to stay here every time, as it was a peaceful oasis right in the centre of everything
Response from Ottoman Hotel Imperial Team on 9 Jan 2023
Thank you Sarah for such a great score overall and for your valuable comment. We do hope to have you back at the Ottoman Hotel Imperial in the near future.

8/10 Good

Karen

Stayed 3 nights in Dec 2022
Response from Ottoman Hotel Imperial Team on 2 Jan 2023
Dear Karen, Thank you very much for staying at Ottoman Imperial Hotel. We wish you all the best. Best Regards.

6/10 Okay

Juventino, Los Angeles

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Unfortunately They Don’t Have Wheelchair Access From Lobby To The Room I Reserve On Top Of That British Airways Lost Ana Wheelchair ♿️ Our Vacation Have Been Ugly
Stayed 3 nights in Nov 2022
Response from Ottoman Hotel Imperial Team on 28 Nov 2022
Dear Juventino,Thank you for choosing us. Your feedback is important to us!

8/10 Good

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming, especially with the Turkish bath. Adequate breakfast for all guests. One can see a bit of the age in cracking wallpaper behind nightstands, and in lack of USB outlets in the room.
Stayed 2 nights in Nov 2022
Response from Ottoman Hotel Imperial Team on 21 Nov 2022
Thank you very much for your valuable comment Mrs Natalie. We hope to see you again as soon as possible.

8/10 Good

Faoad

Stayed 2 nights in Nov 2022
Response from Ottoman Hotel Imperial Team on 27 Feb 2023
Dear Faoad, Thank you very much for staying at Ottoman Imperial Hotel. We wish you all the best. Best Regards.

6/10 Okay

Stefan

Stayed 4 nights in Nov 2022
Response from Ottoman Team on 15 Nov 2022
Dear Stefan Thank you very much for staying at Ottoman Imperial Hotel. We wish you all the best. Best Regards.

10/10 Excellent

Tjiska

Stayed 4 nights in Oct 2022
Response from Ottoman Hotel Imperial Team on 31 Oct 2022
Dear Tjiska, Thank you very much for the high score. We hope to host you here in the near future. Best Regards

8/10 Good

Michael

Stayed 3 nights in Oct 2022
Response from Ottoman Hotel Imperial Team on 27 Feb 2023
Dear Michael,Thank you very much for staying at Ottoman Imperial Hotel. We wish you all the best. Best Regards.

10/10 Excellent

Rafik, Bradford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2022
Response from Ottoman Hotel Imperial Team on 27 Feb 2023
Dear Rafik, Thank you very much for staying at Ottoman Imperial Hotel. We wish you all the best. Best Regards.

2/10 Terrible

Ratna Tulasi

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Serving staff were great with smiling faces, but not the management at the desk. Horrible bedding - you can feel the springs. Rooms as well as bathrooms are very small. Opening a large suitcase is a challenge. Entire furniture and doors need to be refurbished or replaced. Only one elevator for entire building in a corner near the kitchen probably designed for service staff only. Breakfast and dining area are ok and that may be the only reason that we can give 2 stars to this facility.
Stayed 3 nights in Sep 2022
Response from Ottoman Hotel Imperial Team on 17 Sept 2022
Dear Ratna, Thank you very much for staying at Ottoman Imperial Hotel. We wish you all the best. Best Regards.

6/10 Okay

Saleh

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great except the WiFi connectivity was horrendous. It was a big issue for me because I already had very slow data connectivity with my cell carrier and then after a long day of being out I couldn’t even wind down on my phone. It was insanely frustrating. I contacted the reception multiple times and they said they would send a technician to my room which they never did. Furthermore, they wouldn’t share the password to the WiFi connection that had the strongest reception to my room. That was the icing on the cake for me. Other than that everything was great. But not having proper WiFi in this day and age is a major problem.
Stayed 6 nights in Sep 2022
Response from Ottoman Hotel Imperial Team on 17 Sept 2022
Dear Saleh,Thank you for choosing us. Your feedback is important to us!

6/10 Okay

SAAD

Disliked: Amenities, property conditions & facilities
Stayed 4 nights in Aug 2022
Response from Ottoman Hotel Imperial Team on 9 Jan 2023
Dear Saad Thank you very much for staying at Ottoman Imperial Hotel. We wish you all the best. Best Regards.

10/10 Excellent

Dawud

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff very helpful and they arranged a Van for the Airport. The Rooms are well kept and maintained. literally next to Ayah Sofia and museums - no need for Taxi. Also its steps to Trolley / train line that you can use - location was great for us. and again the staff was great.
Stayed 2 nights in Aug 2022
Response from Ottoman Hotel Imperial Team on 26 Aug 2022
Dear Dawud, Thank you very much for your valuable comment. We hope to see you again as soon as possible.

10/10 Excellent

Viktor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location right in the centre of historic Istanbul. Be prepared to walk to the hotel couple of minutes as the taxi can not come to hotel.
Stayed 1 night in Aug 2022
Response from Ottoman Hotel Imperial Team on 16 Aug 2022
Dear Victor, Thank you very much for the high score. We hope to host you here in the near future. Best Regards

10/10 Excellent

Ibrahim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 4 nights. Very friendly and helpful staff, good breakfast, very close to major attractions. Highly recommend this hotel. The only downside is that even though I got a smoke-free room, it seems the previous occupant did not follow the rule. There was a smell of cigarette in the room which I hope staff can address in the future. None the less, I'd definitely stay there again!
Stayed 4 nights in Aug 2022
Response from Ottoman Hotel Imperial Team on 16 Aug 2022
Thank you very much for your valuable comment Mr Ibrahim. We hope to see you again as soon as possible.

10/10 Excellent

Mohamed Ammar

Stayed 4 nights in Jul 2022
Response from Ottoman Hotel Imperial Team on 13 Aug 2022
Dear Ammar, Thank you very much for the high score. We hope to host you here in the near future. Best Regards

10/10 Excellent

ALFREDO

Liked: Cleanliness, staff & service, property conditions & facilities
Definitely I will stay here again . Excellent location, excellent customer service and very nice staff Thanks to all of you guys Alfredo from miami
Stayed 5 nights in Aug 2022
Response from Ottoman Hotel Imperial Team on 11 Aug 2022
Thank you Alfredo for such a great score overall. We do hope to have you back at the Ottoman Hotel Imperial in the near future.